Landlords checks Limited Reviews 

260
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Considering 45 reviews, most reviewers were somewhat happy with their experience overall. Many customers consistently praise the professional and supportive staff, often highlighting individuals for their excellent service and responsiveness. People appreciate the smooth process, efficient communication, and prompt delivery of reports for various safety checks, often recommending the company for its reliability. However, some people were dissatisfied with the service, citing missed appointments and engineers not arriving. Concerns also arose regarding poor communication, with customers reporting unreturned calls and ignored updates. Additionally, some reviewers experienced payment problems, including upfront demands and delayed refunds.

What people talk about most

Service

Customers consistently note ambiguous experiences with service, with many praising the professionalism,... See more

Staff

People report positive experiences with staff, highlighting their professionalism, responsiveness, and... See more

Response time

Customers had ambiguous experiences with response time, with some reviewers praising the prompt and quick... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with some praising the professionalism and... See more

Payment

Users describe negative interactions with payment, often highlighting issues with upfront payments and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was great to get a service from them. The team is supportive and umderstand client's needs, deal accordingly and satisfactorily. No rush but a quality service. I was taken care ny one f their me... See more

Company replied

Rated 5 out of 5 stars

I recently used Landlords Checks for fire safety and gas services. Afzal was fantastic—professional, knowledgeable, and very responsive. The whole process was smooth, and the team made sure everythi... See more

Rated 5 out of 5 stars

We’ve been dealing with landlord checks for many years now and we’re really impressed with the level of service and professionalism they offer. Highly recommend them! Paddy - Limetrees

Rated 5 out of 5 stars

If you're a landlord looking for a reliable, professional, and truly comprehensive service – look no further than Landlords Checks. They are, without a doubt, the best in the game. From start to f... See more


Company details

  1. Property Maintenance

Written by the company

We are an online booking platform which provides landlord safety certifications for Gas safety and Electrical certificates for both domestic and commercial properties. We offer more than just Landlord Safety Certifications; we also provide PAT Testing, Boiler Repairs, Fire Risk Assessments and EPC for Domestic and Commercial properties. Our leading experts at Landlords Checks ensure client satisfaction is always met. We pride ourselves on the quality of our work and care for our clients like family. Our aim is to provide a continuous property service that our clients can rely on. Over 60% of our revenues come from returning clients. We thrive on being approachable and our accomplishments.


Contact info

3.6

Average

TrustScore 3.5 out of 5

260 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 5% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(260)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Electrical inspection certificate

The team did an excellent job in getting the electrical inspection report for my property delivered to me as quickly as possible,and both Tanveer and Samir were very friendly,polite and professional.
Great service 10/10

30 January 2023
Unprompted review
Rated 5 out of 5 stars

EICR cerificate

swift response to request for EICR,
and excellent assessor. What more could one ask for

16 January 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Easy to use website, fast acting team to get the engineer booked in.
The engineer was perfect, speedy service, stuck on shoe covers as soon as he stepped in the door, talked me through what he was doing. Couldn't be better!

16 January 2023
Unprompted review
Rated 5 out of 5 stars

Nice guy

Shak arrived on time and did all he promised to do. Excellent worker. Wouldn't hesitate to recommend.

16 December 2022
Unprompted review
Rated 5 out of 5 stars

The Fire Risk Assessor visit.

The Fire Risk Assessor was, during the visit to my property, knowledgeable, efficient, helpful and punctual.
The Fire Risk Assessment was, very usefully, emailed to me the same day as the visit and the findings and recommendations were clearly explained.

24 November 2022
Unprompted review
Rated 5 out of 5 stars

FRA report

From initial phone call, through the property visit, to delivery of the final FRA report and all phone and e-mail communication along the way, the assessor was patient, helpful and knowledgeable. He listened and observed carefully so he could apply the relevant regulations appropriately. He was easy to contact and reliable in making and keeping arrangements. Contact with the office team was also clear and easy. Would use this company again.

25 November 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, engineer called when he couldn't find the property… I had provided the wrong door number! I also needed the gas safety certificate urgently and this was emailed to me within a couple of hours of the inspection. Will use again. Thanks

23 November 2022
Unprompted review

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