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3.7

Average

TrustScore 3.5 out of 5

4 reviews

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1-star

No history of asking for reviews

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3.7

All reviews

(4)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bought a floor lamp for an office and…

Bought a floor lamp for an office and honestly loved how it turned out. Suited the space beautifully, and it looked polished straight out of the box. I received several compliments throughout the day.

10 October 2026
Unprompted review
Rated 5 out of 5 stars

Ordered one of their lamps and it…

Ordered one of their lamps and it looked even nicer than expected once I opened it. The detailing is suitable but adds something special. The glow is soft and warm enough for everyday use.

7 October 2026
Unprompted review
Rated 1 out of 5 stars

Avoid 🚨

Damaged light and disappointing customer service

My light arrived chipped in a badly damaged box. I reported the damage the same day it arrived, sent photos and asked Lanareva for a full refund.

After telling me they were reviewing the matter, a manager offered either a replacement part or a 10% refund if I kept the damaged light. I made it clear that I wanted to return it for a full refund. Their response also said they might use my refusal of those offers as evidence if I disputed the payment, which I found intimidating.

I’m still waiting for return arrangements and confirmation of a full refund. I’m very disappointed with how Lanareva has handled this.

7 October 2026
Unprompted review

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