I ordered some hanging lamps but the diameter was not mentioned in the description. The lamps are very nice but huge, bigger than presented in the pictures. I had to return them unfortunately.
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Everything worked out fine so far. One of the lamps in the package was broken and the “reklamation” process was easy. Still waiting for the replacement to arrive, but I’m overall satisfied.
I found a replacement on this site for an 8 year old light - price was good, purchase was easy, delivery was fast- the light fits the old mounting holes!!
Once I chose the lamp (your selection is enormous), the ordering process was easy and fast. It was shipped by the next day and delivered ahead of ETA. I've used Lampenwelt several times during our... See more
Company details
Written by the company
Lampenwelt.at ist der größte Online-Pure-Player für Licht und Beleuchtung in Europa. Wir stehen für herausragenden Kundenservice und bieten die ganze Welt der Beleuchtung an einem Ort – mit über 400 Marken und mehr als 50.000 Produkten. Ob beim Frühstück, bei der Arbeit, bei geselligen Abenden oder auf dem Sofa: Beleuchtung ist für unser Leben unverzichtbar. Licht spendet Helligkeit, kreiert eine besondere Stimmung und erzeugt Emotionen. Es unterstützt unseren Alltag und sorgt für mehr Sicherheit. Bei Lampenwelt erhalten Sie einen exzellenten Beratungsservice und eine professionelle Fachberatung - auch für Geschäftskunden. Sie können zudem zwischen flexiblen Zahlungsarten von Rechnung bis Amazon Pay wählen und profitieren von einer schnellen Lieferung.
Written by the company
Unsere Geld-zurück-Garantie
50 Tage kostenloser Rückversand und Geld-zurück-Garantie
Bei Lampenwelt bieten wir Ihnen zusätzlich zum gesetzlichen 14-tägigen Widerrufsrecht für die anschließenden 36 Tage eine freiwillige Geld-zurück-Garantie. Sie können dadurch von uns erhaltene Ware ohne Angabe von Gründen innerhalb von 50 Tagen durch Rücksendung der Ware zurückgeben.
Contact info
Rabanusstraße 14-16, 36037, Fulda, Germany
- +43 1 38 59 172
- info@lampenwelt.at
- lampenwelt.at
4.4
Excellent
10K reviews
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I didn’t get delivery as your system…
I didn’t get delivery as your system changed my address. And DPD was not able to deliver it. Waiting for return of money.
25 September 2026
Reply from Lampenwelt.at
Dear Customer,
thank you for your review about the delivery.
Have you used Paypal quick check out? Then Paypal ist changing the adresse which is used in their system.
Please make sure, that there is the right one in.
As soon as we are going to receive the return, we are going to write a kredit note as soon as possible.
Your Lampenwelt-Team
Not all dimensions are mentioned online
I ordered some hanging lamps but the diameter was not mentioned in the description. The lamps are very nice but huge, bigger than presented in the pictures. I had to return them unfortunately.
16 September 2026
Happy to buy there again
Everything worked out fine so far. One of the lamps in the package was broken and the “reklamation” process was easy. Still waiting for the replacement to arrive, but I’m overall satisfied.
4 September 2026
ceiling lamp led
I found a replacement on this site for an 8 year old light - price was good, purchase was easy, delivery was fast- the light fits the old mounting holes!!
1 September 2026
Delivery and product ok
The product was as expected, and although delivery was a little slow, it was handled well
5 August 2026
Perfect and reliable
12 December 2025
Reply from Lampenwelt.at
Dear customer, thank you for your feedback.
We are very sorry that one of the lamps you ordered arrived damaged and this is certainly not our intention.
Please contact our Customer Care directly or use our returns portal.
We will gladly handle your exchange request without any hesitate.
Best regards,
Your Lampenwelt Team
Light bulbs ordered were exactly as…
Light bulbs ordered were exactly as expected. Delivery was speedy. Everything was perfect.
23 May 2026
The delivery was timely!
11 May 2026
Everything is nice but the only…
Everything is nice but the only negative feedback is that the real color is not the same as what we see in your website
5 May 2026
Customer service is efficient.
Customer service is efficient.
I had a question about a lamp and they address it appropriately.
Lamp arrived and it's very nice.
9 April 2026
I am a fan! ☺️
High quality products. You find options for every need. Quick delivery and very good customer support
31 March 2026
Good but could be better
Ordering was straightforward and the goods were sent off quickly. All very positive.
the only negative thing was the delivery, but if you use DPD, then what do you expect? The delivery man did not ring because someone was in but told a neighbour he had and gave the packet to her.
For 5 stars, please use another courier!
5 March 2026
gut very good
22 January 2026
Perfect sales policy
It was very easy to deal with the company Lampenwelt: I knew exactly what I wanted as they have a big display where you can choose which lamp you want. The purchasing procedure was quick and I received the lamp about a week after which was perfect for me.
2 January 2026
2 orders: one wrong, one broken
I ordered a 3 lamps, 1 lamp that came was a completely different one vs what I ordered.
I needed it quite fast so, after advice from the customer service, I ordered another same lamp so it can come quickly.
When the lamp came, it was bent and broken - clearly wrongly packaged and not sufficiently protected
7 January 2026
Reply from Lampenwelt.at
Dear Customer,
thank you for your feedback.
We are very sorry that you haven´t had a positive delivery experience.
Our customer service is in contact with you.
If there is anything else we can do for you or if you have any further questions or concerns, please do not hesitate to contact us.
We wish you a pleasant day.
Kind regards
Your Lampenwelt Team
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