The products I bought were absolutely good. No complaint here. Good description and good quality. What I do complain about are 2 things: 1) products were wrongly marked "in stock" wich resulted in... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
solar lights were ordered and when the came 1 was broken. They replaced the light right away and customer service was so helpful. Unlike some companies you were able to get through to customer service... See more
> The lamps look very nice and the lighting effect is good, exactly as I wanted in terms of design. However, installation was more complicated than expected. I didn’t realize that a cable had to be pu... See more
Lampen vi bestilte var av veldig god kvalitet og så akkurat ut som på bildene. Super fornøyd!
Company details
Written by the company
Lampegiganten.no er din nettbutikk for lamper og belysning. Med våre belysningsideer gjør vi ikke bare hjemmet ditt lysere, men også vakrere. Vi tilbyr deg et bredt utvalg av mer enn 400 merker, med lamper og pærer for enhver smak, ethvert behov og ethvert budsjett. På denne måten kan du skape den perfekte lysatmosfæren for enhver anledning og øke trivselen, uavhengig av hvilket rom du befinner deg i. Hos Lampegiganten.no får du kompetent faglig råd og veiledning, uansett om du er privat- eller bedriftskunde. I vår nettbutikk kan du velge mellom fleksible betalingsmåter som f.eks. kredittkort eller PayPal og nyte en utmerket leveringsopplevelse.
Gratis returfrakt og pengene-tilbake-garanti
50 dagers åpent kjøp med gratis returfrakt og pengene-tilbake-garanti
I tillegg til den lovfestede 14-dagers angreretten, tilbyr vi deg en ytterligere refusjonsgaranti for de påfølgende 36 dagene. Det betyr at du kan returnere varer du har mottatt fra oss innen 50 dager ved å sende dem tilbake til oss uten å oppgi noen grunn.
Contact info
Rabanusstraße 14-16 , 36037, Fulda, Germany
- 23 96 04 30
- info@lampade.it
- lampegiganten.no
4.0
Great
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
A lot of options, good prices and excellent service when I wanted to return one of the products.
30 October 2020
Unprompted review
Really friendly and flexible customer…
Really friendly and flexible customer service. Had to exchange a lamp and situation was dealt with pragmatically and swiftly, nice customer experience
10 October 2020
Unprompted review
Good customer support
Had a very good experience with customer support.
2 October 2020
Unprompted review
Great... but light is to White
Works Great. Dimmer and all
Preinstalled led is to White
3 January 2016
Unprompted review
Fantastic customer service and great lamps
Very good customer service and the lamps we got were great too!
10 October 2015
Unprompted review
Excellent service
Good prices, excellent service, on time and high-quality of products. I had damage on one of the items and it was replaced right away without any questions. Overall very happy to have shopped with Lampegiganten.
7 August 2015
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Lampegiganten.no
Hei Gunnar!
Mange takk for din tilbakemelding.
Vi vil først takke deg for at du tok kontakt til vår kundeservice per mail tidligere i dag, slik at de kunne løse problemet. Vi beklager at du mottok to ulike modeller, og har nå med det samme ordnet opp i dette og svart deg per mail.
Ha en riktig god dag!
Med vennlig hilsen
Mirjam Larsen
Kundeservice
rask leveranse av et flott produkt.
godt fornøyd med både produktet og lampegiganten.
27 January 2015
Unprompted review
Magic EXCELLENT SERVICE.
Very helpful with enquiries package arrived as expected contacted where to deliver as I was at work. excellent service thankyou....
27 May 2014
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.