Lambton & Jackson Reviews 1,284

•

4.9

Food Producer

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Review summary

Created with AI, based on recent reviews

Considering 191 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, particularly the smoked salmon, often describing it as delicious and superior to supermarket alternatives. Many people highlight the prompt and efficient delivery service, noting that orders arrive on time and are well-packaged to maintain freshness. The overall service, including the ease of ordering and helpfulness of the team, also receives high commendation, leading many to express their intent to reorder. However, some customers experienced issues with the slicing of the salmon, finding it difficult to separate and serve, and a few noted that the salmon was a little dry or had a hard glaze that needed to be removed. Additionally, one reviewer mentioned a lack of tracking details and a delayed delivery for an important order.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the exceptional quality and delicious... See more

Quality

Consumers consistently report a positive experience with the quality of the salmon, often describing it as... See more

Delivery service

People report positive experiences with delivery service, consistently praising its promptness and... See more

Order

Clients share positive opinions on order, with many reviewers consistently praising the ease of online... See more

Service

Customers consistently note positive experiences with service, often highlighting its efficiency and... See more

Reviews shaping this summary

Good quality interesting food. Prompt delivery and service. Ideal little gift for my sons for Fathers Day. All 3 of them were delighted to receive them and reluctant to share them! Much enjoyed.

Arrived early on scheduled day. Heavily smoked Maldon cure remains a family Christmas favourite. For another year we may revert back to the long sliced version but the D cut lasts well and is easy to... See more

Amazing smoked salmon. I have been buying a side of L&J's double smoked salmon for the last few years at Christmas. The quality is amazing (so so much better than supermarket), a true artisanal produ... See more

Delicious smoked goodies - I had the Malden Deep Smoked Salmon, smoked eel and smoked cod roe. All a big hit with family over the Christmas season. Plus customer service was excellent. This was my... See more

Company details

Written by the company

Award-winning artisan producer of delicious smoked salmon and smoked eel.

Contact info

Chigborough Road, CM9 4RE, Maldon, United Kingdom
01621853710
darcy@lambtonandjackson.com
lambtonandjackson.com

4.9

Excellent

1K reviews

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Hasn’t replied to negative reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Dec 31, 2025

The best smoked salmon money can buy

I have been buying different variations of this salmon since 2020 and have finalised in the Maldon Deep Smoke for last few. Amazing flavour and super customer service.

23 December 2025

Dec 31, 2025

This product offers fantastic value and…

Very happy customer

We order our salmon from Lambton & Jacskson every year and their utterly delicious sides of thinly cut smoked salmon never fail to deliver on taste. Even family members who are not into salmon due to the often overly fishy taste say this one is particularly good.

The only small request I’d have for future deliveries is that packets/ plastic the smoked salmon sides are delivered in not be greasy/salmon smelling. Otherwise once again one very happy customer.

20 December 2025

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