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Company details

  1. Applicant Tracking System

Written by the company

Laddr is a modern tenant referencing platform designed to bring transparency, speed, and deeper insights to the rental market. We believe that the best renters are more than just a credit score. Our mission is to help landlords and letting agents make smarter, faster decisions while empowering tenants to build a portable, trusted rental identity. By combining advanced technology with human support, Laddr provides a complete picture of a prospective tenant: from financial stability and "Right to Rent" status to property care history and personal character.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

8 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Fab service!

The Laddr team were fab to work with! They explained everything in detail, were incredibly responsive and no question was ever too silly for them. I would highly recommend!

10 April 2026
Unprompted review
Laddr logo

Reply from Laddr

Thank you very much Olivia!

Rated 5 out of 5 stars

Great and easy to use service

Great and easy to use service. Surely puts us at peace with the law changing.

15 April 2026
Unprompted review
Laddr logo

Reply from Laddr

Thank you Valentine! Glad we could help

Rated 5 out of 5 stars

Consistently go above and beyond!

Joe and the whole team at Laddr have been absolutely amazing! They always keep us up to date, are available to answer any questions, and consistently go above and beyond. We’re very happy to be working with them :)

20 March 2026
Laddr logo

Reply from Laddr

Thank you - it's been a pleasure working with you at Charmill!

Rated 5 out of 5 stars

I have used several referencing company…

I have used several referencing company over the 20 years of being a property agent. Without a doubt the service I have received from Laddr is by far the best to date! Really user friendly platform. Good informative updates. The service felt really personal and the information presented in the final report - really informative and easy to navigate. I will definitely be using them again and again.

24 March 2026
Laddr logo

Reply from Laddr

Thank you Rachel for the kind words!

Rated 5 out of 5 stars

Brilliant

Brilliant, personal service, from start to finish.

2 March 2026
Laddr logo

Reply from Laddr

Thank you Dawn! Looking forward to continuing to work with you

Rated 5 out of 5 stars

A doddle!

I thought Emanuele was very useful and patient with my questions, especially seeing as it was over a weekend!

Whole process was very quick and easy, much better than referencing I had done previously and with other people.

2 March 2026
Unprompted review
Laddr logo

Reply from Laddr

Thank you for your feedback Oliver! Glad we could help

Rated 5 out of 5 stars

Outstanding Tenant Referencing Service…

Outstanding Tenant Referencing Service – Professional, Flexible and Very Efficient!

⭐I had an excellent experience using Laddr for tenant referencing and would highly recommend their service to other landlords and agents.

⭐Their referencing process is extremely comprehensive. They carry out detailed identity verification using advanced digital technology, including biometric face matching and document authenticity checks. The system can verify identity documents from many countries and cross-check them against fraud databases, sanctions lists, and other relevant registers. This gives landlords and agents a much deeper level of confidence when selecting tenants.

⭐The checks go far beyond a simple credit score and include identity verification, financial affordability, and background screening so landlords can make well-informed decisions about prospective tenants.

⭐⭐What really impressed me, however, was their flexibility and human support.

⭐I needed to complete referencing while I was in Scotland for a retired gentleman who was applying as a tenant and was not comfortable using digital systems. Despite this challenge, the team did everything they could to accommodate the situation. They handled the process manually and carried out telephone reference checks where necessary.

⭐⭐⭐Even with these additional steps, the entire referencing process was completed in less than 24 hours, which is remarkable.

Their team was professional, responsive and clearly takes pride in providing a thorough and reliable service. The combination of modern technology with genuine human support makes a huge difference.

A truly excellent referencing service that gives landlords and agents peace of mind while also treating applicants with respect and understanding.

I will definitely be using Laddr again in the future.
⭐⭐⭐⭐⭐

26 February 2026
Laddr logo

Reply from Laddr

Thank you for the kind feedback Rada! Looking forward to continuing to work with you in the future.

Rated 5 out of 5 stars

The Team at Laddr have been fantastic

The Team at Laddr have been fantastic, quick to respond, easy to talk with, and more importantly went way beyond what we expected. They worked closely with the future tenant to check affordability and co-ordinating with the provider of rent guarantee insurance to make sure our future tenant qualified for it.

I cannot recommend them enough. Plus you will love their report, much nicer and more informative than the ones I have had in the pas

26 February 2026
Laddr logo

Reply from Laddr

Thank you Thomas!

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