Just started the process ill try to keep everyone updated. However I really lucked out, which is not normal, I got a gentleman representing and helping me, Wes is thename and he explains everything,... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Ladder Loans are invitation-only installment loans for responsible people like you who are looking to pay off higher interest loans. These fast and hassle free loans are designed to save you interest and help you pay off your existing loans faster.
Contact info
25361 Commercentre Dr, Suite 100 B, 92630, Lake Forest, United States
- (866) 552-3337
- info@ladderloans.com
- ladderloans.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience
Great experience! Leslie Estrada made everything easy to understand and gave me a peace of mind knowing I’m finally taking control of my debt.
Great people skills
Mike actually wanted to understand my situation and help me find the right solution that best fit my need.
Michael was great
Michael was great, sent me information so I could think about it then helped me through it. Thank you!
Leslie was phenomenal!!
Leslie was amazing, patient, and very detailed. I felt guided and comfortable.
Thank you so much for listening to my situation and helping me take care of my finances and continue moving forward. I greatly appreciate it! Thank you!!
Michael was extremely helpful in this…
Michael was extremely helpful in this process. It was super easy and he was very easy to talk to.
Claudia went overboard to help me solve…
Claudia went overboard to help me solve my financial needs. She is an awesome communicator and worked diligently to find a path to resolve my situation. I so do appreciate her thoughtfulness.
JVQ
Best experience ever
Omg! Leslie was not only full of the information, but during this process made me feel comfortable, confident and courageous for making a decision to take care of this situation. I have been in retail/customer service for 25 years, I run 300+ locations and honestly I wish I could clone her!!
Joti was very helpful with my questions…
Joti was very helpful with my questions and situation. She is very knowledgeable about financial matters and can certainly guide you through your financial decisions.
Jonathan Estella is simply amazing
Jonathan Estella is simply amazing. He explained everything to me and informed me every step of the way. In 2.5 years I will be out of debt thanks to him and Ladder loans. Definitely recommend this company 😀
Stephanie had been very helpful with…
Stephanie had been very helpful with the process and helping me through. Unfortunately I have decided on holding off on the debt consolidation until a later time. She was very supportive of my decision and offered her assistance if and when the time came If I want to move forward with the program in the future. She is an excellent representative of your company.
Thank you
Diane Villani
Michael Mandel was amazing and helped…
Michael Mandel was amazing and helped us literally every step of the way. He understood what we needed and made it happen. Still stays in touch to make sure everything is going well
Thank you so much for your help & I…
Thank you so much for your help & I really appreciate it
excellent 5-stars
THE TRUTH, with the bad and the good.
My experience w/Kenny Jumps, financial consultant, had value and positive impact. The company I found had patience, and tolerated any delays, overcoming my challenges. I was given a direct response, a more detailed explanation.
The customer service we received from…
The customer service we received from Sarah was top notch. She took the time to get our need sorted. Thanks so much
Stephanie did a great job explaining my…
Stephanie did a great job explaining my options to help me get my life back together 👍
Great help!
Cole stock was extremely helpful in finding a solution that may work for me "time will tell fingers crossed" but Cole was very personable, professional, friendly, overall just a pleasant guy to deal with. Service was prompt, solution was educated and made sense for me and my budget, would happily work with Cole again. professional, knowledgeable, friendly, overall positive experience working with him.
Great experience with Jyoti Kaur!
It was an absolute pleasure to work with Jyoti. She was very knowledgeable with all of the information of the program. Any questions or concerns that I had were answered and explained with clarification and purpose. She made sure to always stay in contact with me as well as follow up with a phone call, email or even a text to ensure my needs were met. I would highly recommend anyone that's needing some financial assistance to work with her. Thanks Jyoti!
Great service from Ladder Loans and Kenny J
I was fortunate to have Kenny J reach out to me to explain the program and offer his services. I could not possibly have received better help from anyone else. It is hard to handle tough financial times, but Kenny and Ladder Loans made the process easy and provided everything I needed in a very timely fashion. Thank you Kenny and Ladder Loans, David
DON'T DO IT, JUST MOVE ON!!!!
If I could give a lower score I would. They sent out a mailer for pre-selected loan. I called the number they hung up. They called me 2days later and no one was on the line. They called again several days later and wanted to do "2" soft pulls on my credit and asked if I approved. I said, ah don't you want to tell me more about the loan? How much is is the loan and terms? He stated he didn't know and wouldn't until he did the TWO soft pulls and asked again if I approved, my answer was no, HE HUNG UP ON ME. JERK.

Reply from Ladder Loans
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







