La Compagnie du Lit Reviews 251

order number: D5FOXTMUZ

I ordered a mattress on the 8th of January. I was informed by Compagnie du Lit that the mattress had arrived in the warehouse of the transport company in Belgium (Agediss) on the 20th of January. Since then, neither Compagnie du Lit, nor Agediss are able to tell me where the mattress is and why it has not be delivered. A week ago, I finally receive an email asking me to arrange the delivery for the 6th of February. I accept and make arrangements to receive the mattress on that day. But there is no delivery, no one informs me that there would be no delivery, and when I call both companies, they are still unable to tell me where the mattress is, and why it has not been delivered. Note, that both companies received the full ammount corresponding to the purchased mattress. Hence, this seems like a fraud case.

p.s. Everytime I called Compagnie du lit, a representative of theirs assured me they would call me back, and they never did, not once.

sur les photos du site on voit nettement que le sommier a une tête de lit et même une photo montre bien cette tête de lit. Mais à la livraison pas de tête de lit ce qui fait que le prix en solde du sommier 140x190 à 350 € qui paraissait intéressant devient très cher. La seule réponse du service client: si vous désirez une tête de lit achetez un tête de lit

Excellent customer service. Very helpful, knowledgable and kind. Good selection and value. The Haussman store in 75008 is a great one.