Lacbleu UK Reviews 

158
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often noting their beautiful craftsmanship, effective performance, and appealing design. The delivery service is frequently highlighted for its speed and efficiency, with many appreciating the prompt arrival of their orders and clear updates. Reviewers also commend the exceptional packaging, ensuring items arrive safely and beautifully presented without damage. Some people also felt that the customer service was exceptional, noting quick, friendly, and efficient responses to their inquiries, even on weekends. The overall ordering process is also praised for being seamless, with consumers appreciating constant updates on their delivery status from start to finish.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many describing items as good, excellent, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast and efficient... See more

Quality

People report positive experiences with quality, consistently praising the products as good, great, and... See more

Order

Reviewers highlight positive aspects of order, with many expressing satisfaction with the ordering process... See more

Service

Consumers find service to be positive, with many reviewers describing it as amazing, excellent, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good value and competitive pricing. Rapid delivery with good delivery updates from Lacbleu's chosen delivery partner. Smaller companies don't always come up on the first page of a Google search, a... See more

Rated 5 out of 5 stars

Fantastic Company to deal with. Helpful and prompt response to queries. I purchased an Emile Henry Bread Box. Delighted with it. Arrived beautifully wrapped with no chance of damage in transit. I w... See more

Rated 5 out of 5 stars

Absolutely gorgeous set of multi- coloured cutlery from the Laguiole by André Verdier range. They are a complete joy to look at - and make it really fun to set the table- the colours are beautiful, an... See more

Rated 5 out of 5 stars

We already have a boxed set of 4 of your Cheese Knives and love the Bee emblem. I've just treated myself to a set of 6 Steak Knives with some birthday money and they're gorgeous! They arrived with a... See more


Company details

  1. Wine Wholesaler and Importer
  2. Alcoholic Beverage Wholesaler
  3. Beverage Distributor
  4. Countertop Store
  5. Wine Store

Written by the company

Lacbleu UK is an independent vineyard and distributor, bringing beautiful wines from some of the finest regions of France to wine lovers worldwide. The original château in Bordeaux can trace its viticultural roots back over two hundred years to around the time of the French Revolution. Today, whilst we do maintain the tradition of growing our own wines on site, we mostly focus on curating a selection of wines from hand-picked vineyards throughout Bordeaux, Burgundy and surrounding regions that we sell under our global Lacbleu brand. Each year we ship around 60,000 bottles of French wine to customers around the world and have dedicated distribution centres in both London, UK and Shanghai, China.


Contact info

4.9

Excellent

TrustScore 5 out of 5

158 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(158)

55 reviews in the last 12 months

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Rated 5 out of 5 stars

Service was Excellent

Service was Excellent. How many people nowadays take the time out to write you an email checking you are happy that the packaging will be different to what is displayed online?? Very impressed.

30 September 2023
Rated 5 out of 5 stars

Wonderful service

Wonderful service, speedy delivery along with a beautiful hand written note and hand drawn doodle

Thank you for bringing a smile to my face, in a world of faceless e-commerce deliveries

26 September 2023
Rated 5 out of 5 stars

Great service

Excellent experience with this company. Efficient customer care. Happy with the steak knives I bought from them

1 September 2023
Rated 5 out of 5 stars

Excellent all round

Impressive, all round. Great service, ordered three bottles, two went immediately, third to saviour with others whist we're on holiday. Will definitely be back for more. Keep up the great provision

3 August 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding bordeaux

Impressive label, lovely backstory to the vineyard. The bordeaux itself was outstanding - went down very well indeed. Fruity yet complex flavours, goes down very easily. Delicious with red meats, game and cheese.
Arrived swiftly in sustainable packaging. The extra gift for a first order was a particularly nice touch. I've already ordered another case.

19 July 2023
Rated 5 out of 5 stars

Lovely wines and great service

Lovely wines and great service. Currently working my way through a case of the reds and am absolutely loving the Saint-Emilion. Beautiful wines and delivered promptly.

6 April 2023
Rated 5 out of 5 stars

An impressive selection of enjoyable French wines and top notch service

If you're looking for red wines that truly deliver, look no further than Lacbleu. I recently ordered the Lacbleu case of red wines and was extremely impressed. The seller provided fast delivery, with excellent packaging to keep the bottles secure, and great communication too. As for the wines, I have tried the Minervois and the Bordeaux Supérieur so far, and both were outstanding. I’m eagerly looking forward to trying the others, the Saint-Emilion Grand Cru in particular, as I have no doubt this will also be highly enjoyable.

18 March 2023
Rated 5 out of 5 stars

Great choices + easy process

The site was attractive and easy to navigate with a good range of choices. The "Case of the Reds" made an excellent gift at a reasonable price. Confirmation of the order was almost immediate, and follow-up from the delivery service meant I knew what was happening with the order. Thank you Lacbleu.

8 March 2023
Rated 5 out of 5 stars

Amazing selection & service

The fast delivery despite the order being close to year end holidays. Customized packaging made the gift delivery more special to receivers.

28 December 2022

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