Labhairs Reviews 59

TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

This company is very unprofessional! Sarah seem not to even understand emails and she is the direct contact! I have been emailing for a week straight and still Sarah does not give me the return shippi... See more

Rated 5 out of 5 stars

I love all of my wigs from labhairs! They have the thinnest lace and my wigs are always thick . Their customization option is amazing I have sent them numerous pictures of how I want my wig colored an... See more

Rated 1 out of 5 stars

The wig I received was trash and very,very thin I tried to curl it and flat iron it, nothing worked at all they have the most horrible wigs I have ever purchased in my life I would not ever recommend... See more

Rated 5 out of 5 stars

This website is legit, purchased more than once and the wig quality is great.I’ve always wanted a wig with 360 free parting and LabHair is the only website I’m aware of that has it! I had a problem wi... See more

Company details

  1. Wig Shop

Written by the company

Labhairs is a professional wig company more than 10years, we have our own factory, provide all kinds wig items such as undetectable top swiss HD lace wigs with clean hairline&clean bleached knots and high thickness, frontal, closure, hair bundles, and more. We provide customized service, you just need to send us a picture of the wig you want, we will customize it for you. Customer satisfaction is our biggest goal, we provide 30 days without reason return and exchange service, any questions please feel free to contact us!


Contact info

3.2

Average

TrustScore 3 out of 5

59 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

a rehash of the scam company EverGlow

a rehash of the scam company EverGlow - DO NOT BUY

12 March 2026
Unprompted review
Labhairs logo

Reply from Labhairs

Really sorry for the inconvenience dear, no worry we provide 30days no reason return&exchange service, any problem pls feel free to contact our customer service email: sarah@labhairs.com, our customer supporter will solve for you asap.

Rated 1 out of 5 stars

It does not work…

It does not work…. My wig does not in place, it just slides around and I had to keep pulling it forward, the one day I wore it… smh

14 February 2025
Unprompted review
Rated 1 out of 5 stars

Scam!

Scam!

The wigcap is sooo tiny it doesn’t fit my head. Secondly the description says one size fits all but it does not fit all. I don’t know who is buying these wig caps but all the reviews must be fake.

To try to return is costing more than the actual item, wasted my money. Avoid don’t buy!

16 January 2025
Unprompted review
Rated 1 out of 5 stars

This company is very unprofessional

This company is very unprofessional! Sarah seem not to even understand emails and she is the direct contact! I have been emailing for a week straight and still Sarah does not give me the return shipping address she just says “ return to the Ca warehouse NEVER giving ME the Ca warehouse address. ALL return addresses should be listed on there site so customers can know it instead of going back and forward with Sarah just to get an address. NEVER again

30 November 2024
Unprompted review
Rated 5 out of 5 stars

Wet and Wavy

I've been working with Sarah. This far I have been pleased with the outcome of the hair, the colors I have chosen have been right! She takes the time to make sure shes confirmed your before she processes it.

13 February 2023
Unprompted review
Rated 5 out of 5 stars

Wonderful customer service, beautiful hair

Awesome experience with Labhairs. She worked with to get my beautiful full lace wig. The color is amazing. The hair is just gorgeous. And the lace is completely invisible. I am beyond happy with this piece & the customer service. I got my piece in very quickly as well! I will definitely buy more from labhairs. Thank you so much.

27 December 2023
Unprompted review
Rated 5 out of 5 stars

Lab Hairs is super DOPE!!!!

The customer service was dynamic. Lab hairs were very responsive. They moved pretty quick. Loved their wig and customized work I received.
I most certainly looking forward to ordering another wig asap. !!!! Hands down their DOPE!!!!

9 November 2023
Unprompted review
Rated 1 out of 5 stars

The wigs are cheap doesn’t last

The wigs are cheap doesn’t last. The wigs sheds and uneven short hairs can be seen on many of their wigs. After you wash the wig, this is when you can tell they use cheap hair. It’s not 💯 human hair. Ali’s poor customer service. When you try to return the wig. They stop replying to you. You hen file a claim against the company with PayPal to get your money back. I would advise don’t waste your money and time using this company. Quality isn’t good.

29 October 2023
Unprompted review

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