If I could give this item a zero, I would. I really thought this was going to be an authentic device that would give me some relief and back pain. After only six uses, the interior mechanism, gears, w... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I'm sure this is very effective for most people. My problem is my head needs to stay more elevated than this allows to be effective; otherwise my "crystals" get out of wack and I get very dizzy. Als... See more
I ordered Kyrobak on June 6, 2017 and paid IN FULL on my AMEX. Yes, Amex has already charged me! To date, June 29, 2017, I have NOT received the devise. I have attempted multiple times to reach the... See more
Company replied
After several decades of lower back pain, the Kyrobak provided some relief, especially after exercise and long walks. I did not obtain 100% cure but probably improved it by 75%. That was more than o... See more
Company replied
Company details
Information provided by various external sources
We’ve worked for over five years to create Kyrobak. It’s the culmination of all we care about — cutting waste, creating technology that makes a difference, solving consumer frustrations — and everything we’ve learned: Invest heavily in design, sweat the smallest details, push technology further than anyone thinks it can go and never compromise when it comes to the customer experience.
Contact info
Orangeburg
- (888) 998-4713
- cs@kyrobak.com
- kyrobak.com
Kyrobak
If I could give this item a zero, I would. I really thought this was going to be an authentic device that would give me some relief and back pain. After only six uses, the interior mechanism, gears, whatever it is that makes it work, started stuttering and grinding. I only weigh 145 pounds so I know it’s not because of my weight. When I contacted the company to get a refund from Brand Street Market (brandstreetmarket.com)they refused without me paying for return shipping which is $37. Now, I can understand paying for return shipping if I didn’t like the item. However, this item broke after only one week and they expect me to cover return shipping. I am so tired of fraudulent companies taking advantage of people and our hard earned money. Do not buy this item it’s a piece of plastic crap. Do not buy from this company they are thieves and know they are selling crap.
I purchased the Kyrobak in 2017 for my…
I purchased the Kyrobak in 2017 for my mother who has chronic, severe back pain. We've been using it sporadically and it's been easing her pain a bit. However, when she tried to use it a couple of days ago the unit started then stopped and would no longer run. The on/off button just blinks now. I tried to call the customer service number listed on their website but it just gives me a message that they cannot take the call. What's the deal Kyrobak? I want to figure out why my unit just stopped working all of a sudden and what Kyrobak can do to fix this situation. ! I need a response.
Jenny Williams
Salt Lake City, Utah
Scam??!! I ordered Kyrobak on June 6
I ordered Kyrobak on June 6, 2017 and paid IN FULL on my AMEX. Yes, Amex has already charged me! To date, June 29, 2017, I have NOT received the devise. I have attempted multiple times to reach the Customer Service # 800-973-5523 listed on website; it immediately auto disconnects. What's the deal Kyrobak? Why are you unreachable? Where is my devise, or.... refund my money? Lost Trust here!
Linda Yeatts in Glendale AZ. Looking for a RESPONSE PLEASE!

Reply from Kyrobak
Excellent
I have 5 bulging discs in my lower back. I was getting ready for injections with surgery to follow soon. Thanks to NUCCA and Atlas Chiropractic techniques, I have postponed any invasive surgery for the past two and a half years. My last two visits, have included being on a device that is very similar to the motion that Kyrobak uses. I then saw this ad and purchased one. I have only used it for three days and can already tell that is is helping. Something so simple. I will keep posting results as time progresses.

Reply from Kyrobak
Bad for me
I tried it on my bed first. Did not do anything. Tried it next on the floor and went the full ten minutes. That night I hurt so bad I could not sleep. Waited three days and tried it again for two minutes, Still hurt my lower back. Tried it again a week later and it still hurt my back.
Checked with my doctor and arthritis in L-4 and L-5 is the problem. So, I had to quit using the device.l
My Kyrobak
Truly love this little machine. Helps keep my lower back problems in check. The more you use it the better.

Reply from Kyrobak
Help from back pain
I think mainly time and stretching exercises helped with the majority of my back pain.
Bad back
I have a herninated disc, a pinched nerve, and hips out of alignment.
This device has not been able to help.

Reply from Kyrobak
Lower Back Helper
I have been using my Kyrobak 1-2 times/day for a couple of months now. It has decreased my lower back pain substantially! I like that you can set it to one of three settings, and move its location from the floor to a couch or bed.

Reply from Kyrobak
i'm very pleased with my kyobak,it stopped my back pain after a few uses!!!
I give four stars.

Reply from Kyrobak
Unacceptable
Unit came without the power cord. When I called to report it, the customer service rep. was incredulous then finally offerred to send a "replacement."
There was no attempt to get it to me quickly so by the time it arrived about two weeks later, the unit had been stored and forgotten.
In the meantime, I started doing yoga as my doctor had suggested to try and avoid a spinal fusion. I asked him about using this device but he was not aware of it or anything like it. He had doubts about how useful it might be, so I have yet to use it and will try to return it for a refund.
Relief from pain
My husband found this device and told me just try it. So I didi was skeptical at first. When I got it in the mail I used it right away! I injured myself on the job and diagnosed with having a herniated disc L3/L4 very painful I did not want to use alot of medication because it makes me lethargic. With the gentle swaying motion it had relieved some of my pain and I was impressed. So I started using it twice a day everyday.
My pain threshold now is to the point where I don't take as much pain medication. Thanks KYROBAK!!!!

Reply from Kyrobak
Kyrobak
I'm sure this is very effective for most people. My problem is my head needs to stay more elevated than this allows to be effective; otherwise my "crystals" get out of wack and I get very dizzy. Also, if you are alone, getting on is a little difficult, and I tried to reverse that to get started, but that did not work.
Not a complete cure but helpful in reducing pain.
After several decades of lower back pain, the Kyrobak provided some relief, especially after exercise and long walks. I did not obtain 100% cure but probably improved it by 75%. That was more than other treatments I have tried (chiropractor, physical therapy). It took several months of using the Kyrobak before I felt it was working .

Reply from Kyrobak
guarantee not what they say
The machine made my back worse so I went through the steps to receive a full refund. To this day I have not received one cent. I've emailed...no response....I've sent 3 letters....no response. Words are cheap...guarantee means nothing.

Reply from Kyrobak
kyrobak
Work sgreat for me. Saves me a lot of money at the chyropractor. Kyrobak has paid for itself.

Reply from Kyrobak
Love my Kyrobak
I have had my Kyrobak for over 45 days now. My lower back gets so tight causing me horrible pain. I use my Kyrobak 2 x a day and it stays loosened up and does not hurt near as bad. Going to a chiropractor even once a week gets very pricey. This was so worth purchasing. I have 2 discs that go out to the side of my spine in lower back. This truly works.

Reply from Kyrobak
Relief!!
My Kyrobak is the answer to chronic pain. I have had low spine issues since April 2016, and have had Chiropractic care, Physical Therapy, Steroids, and more of the same. I had an MRI which showed some bulging discs in lower lumbar and sacrum, but the spine doctor I was referred to said the magic words: "I recommend against surgery." This made me very happy! He suggested I continue doing what I'm doing, (Kyrobak, exercises...and even golf!) I'm taking NSAIDs morning and evening for inflammation and minor pain, but other than that, I'm good! Thanks, Kyrobak!! You've kept this 70 year-old out of the hospital!

Reply from Kyrobak
What a relief
My back pain has disappeared since I started using my Krobak

Reply from Kyrobak
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







