Trying to contact the company about tickets for a show tomorrow. Social media is not manned and email replies take up to 3 days. Not helpful when you need to contact regarding a show the next day and... See more
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See what reviewers are saying
We wanted to exchange our tickets to a new date for a show we booked. I emailed to see if this was possible and within 20 minutes it was sorted and we had new tickets emailed to us. Great customer ser... See more
Very disappointing service and lack of accountability. The company chooses to work with a specific insurance provider, yet when it matters, they completely distance themselves from any responsib... See more
I have come back to update & improve the rating from 1 star in my review as George at KX emailed me next day and was extremely helpful in sorting my problem .There is still no contact phone number w... See more
Company details
Information provided by various external sources
The official Facebook page for KX Tickets LTD
Contact info
United States
- kxtickets.com
So far I haven’t had any problems with…
So far I haven’t had any problems with booking and I have received my tickets.
Given this experience I would use KX Tickets again.
27 June 2024
Unprompted review
Absolutely Appalling Company
Absolutely appalling company, firstly there is no contact telephone number for the booking office you have to email them. They are short of staff as stated on the web site.
It has taken me over two weeks to speak to someone regarding Access Tickets.
Spoke to Holly who gave me details of good seats I confirmed the date was fine, book and paid for the tickets only to be sent not the seats I thought I had paid for!
Just received Invoice, Receipt of payment and One Ticket when I have paid for 5. They then try to tell me how to find the e-tickets the incorrect instructions.
I now have been sent a pdf of the 5 tickets I’ve paid for
They never call you back on the day or time you request them to.
I have never experienced such a Theatre that treats customers in such an appalling way.!
22 June 2024
Unprompted review
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