Kwikpark Reviews 

Exactly what you need. A readable and professional company which delivers excellent customer service.

KwikPark delivered a professional and efficient service. A representative was ready to collect my email upon arrival at the Airport, and the handover process was easy.
Due to unforeseen circumstances, I needed to return early from my trip and KwikPark were able to accommodate this at short notice, ensuring my vehicle was ready to collect from a different terminal to drop off (and to my initial planned return terminal) the moment I stepped into the car park. KwikPark customer service were efficient with replying to and arranging this request. The collection process was also quick and easy and on both occasions, the representative I dealt with in the car park was polite and professional.
I could not have asked for more stress-free parking at LHR and would not hesitate to use KwikPark again or to recommend them to friends/family.

I use Kwik Parks every month: often multiple times. Never let me down: reliable, curteous drivers and mostly the cheapest airport parking.
Why go anywhere else..

Our flight was two hours late taking off from Aberdeen due to bad weather at Heathrow. The controller at Kwikpark and I kept in touch on progress. We landed at 23.30 but no stand was available for over an hour. Then the baggage was "delayed" and we had to leave the airport without it. The driver was waiting for about three hours to make sure there was a safe handover. Excellent service.

Efficient and as per instructions. Extra charges are out of the operators control £7.50 each time to enter and exit Heathrow car park.

We are absolutely disgusted with this company.

Both my wife and I are disabled and yet after following their instructions we had to wait 30 minutes for them to arrive to pick our car up and then when we arrived back from our holiday we had to wait over an hour for them to bring us our car.
Then when the car did arrive the driver just gave us the exit ticket and keys and just walked off.
I strongly advise not to use this company to anyone who are travelling abroad as they do not care how they treat you.

Have used Kwikpark on several occasions. The whole process is straightforward to book and use. They send you an email with clear instructions to follow. On arrival at the airport terminal, there is usually someone waiting to collect the car and visa versa when you arrive back home.
They are usually the better priced ones on the search engine via Sky Park.
Will use again and will recommend.

Really easy process from booking to parking. Good communication from the team - they called me to check my flight was running on time and were there as soon as I got back.

Can’t fault the service we received, we were slightly early arriving at the airport by half an hour. Company initially said we would have to wait but then rang back to say they could accommodate us.
On returning to Heathrow we were called just after landing and then we rang back once bags collected. Car was waiting for us when we got to the carpark. Friendly staff both on drop off and collection.
Noticed comments below re extra entry and exit Heathrow carpark charges (£7.50 each way) this was detailed when booking and also on the booking confirmation so we were aware. Will definitely use again.

Efficient service. No complaints. Our flight was delay on return but we only waited 5 minutes for the car to be brought to us.

The car was looked after satisfactorily but finding the representative and the car on return was difficult and if my son had not been there with the phone number on his mobile probably impossible. Main criticism is that the instructions do not say that you must take a ticket to hand to representative on entry to the car park at cost of £7.50 and the same applies to the ticket the representative gives you on return. This extra £15 is very significant against the price of the actual parking (£90). Sky Park Secure who own the Provider say in their T & Cs Cl 7.4 that Providers may add surcharges. Cls 5,2.1. and 5.2.2 also govern the contract with Providers. On page 2 of the Instructions for parking your car which you receive after paying Kwikpark there is a paragraph about extra fees and this is is mentioned. i.e. In the small print. These extra fees should be made clear before the contract is agreed. Price comparisons are worthless otherwise.

Great service Always on time The drivers are always courteous and polite We will always use this service First class

They called me on my way to the airport when I didn’t arrive at my stated time to check everything was ok. When I got there, uniform staff were waiting and quickly processed the handover. On my return I called after landing and again at baggage collection as instructed. Car arrived just after we got to the car park. Hardly any waiting at all. All very efficient. Missed getting a 5 star only because it was very hard to hear the staff when speaking on phone. Their office seems to have very poor acoustics.

Received a good service. Bit late returning my car but can’t complain as my airline cancelled my flight and the new flight was to a different terminal and over 24 hrs late. My vehicle was undamaged and in the same state I left it in.

Everything went so smoothly, Kwikpark kept in touch with us all the time, so we felt very happy

The guys who collect and dropped off the car are friendly and helpful. My husband had to return earlier than expected so I was left struggling with all the luggage. The guys just helped without making me feel like the weak female I was feeling. They also made sure I was seated comfortably in the car, shut my door and then went on to their next job. My ULEZ charge was paid which was a lovely surprise. Great service, will use them again.

Very quick and efficient, great communications, would use again.

Terrible experience with this company, car was returned covered in cobwebs and dirty! Looked like it had been dumped in a field somewhere. While waiting for my car to arrive the people next to me received there car back and it was damaged in 4 different places, luckily mine came back with no damage. Also received a £90 fine after they took my car! AVOID these cowboys.

Unfortunately we selected this company prior to reading reviews. The company certainly lives up to its bad rep!! Avoid at all costs. THE worst company. So rude! And unhelpful! Choose wisely....terrible TERRIBLE company.