Kwiatowa Przesyłka Reviews 

1,410
TrustScore 3 out of 5

2.8

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Rated 5 out of 5 stars

Sprawne zamowienie,duzy wybor bukietow,przesylka -gratis But now, reading all the negative comments, I’m worried about the quality of the flowers snd the service . It would be devastating to find o... See more

Rated 1 out of 5 stars

DO NOT FALL FOR THIS SCAM They charge extremely high prices, 5times more than normal florists in Poland. I paid €45 for 5 roses that were dead when they arrived. Trust me, do not buy here. Horrible c... See more

Rated 1 out of 5 stars

I bought a bouquet of flowers on 5 November to be delivered to an address in Warsaw, Poland. Unfortunately, the one that turned up didn't look anything like the one I ordered. What's more, the flowers... See more

Rated 5 out of 5 stars

I had a good experience personally. I sent flowers to my dear friend in Poland and they delivered it even 15 min early. The bouquet was very similar to one in a picture, very beautiful and good qualit... See more

Company details

  1. Flower Delivery
  2. Flower Market
  3. Gift Shop

Written by the company

Kwiatowaprzesylka.pl to polska kwiaciarnia online, która oferuje wysyłkę kwiatów i prezentów na terenie całego kraju. Na stronie znajduje się szeroki wybór bukietów oraz personalizowanych upominków, które można dostosować do różnych okazji. Klienci mogą dokonywać zakupów online jak i telefonicznie, wybierając produkty i określając datę oraz adres dostawy. Bezpłatna dostawa na terenie całej Polski już w 2 godziny! Zapewniamy wysoką jakość dostarczanych produktów, ekspresową dostawę oraz znakomitą obsługę klienta.


Contact info

2.8

Average

TrustScore 3 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.8

All reviews

(1,410)

408 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Horrible service

Horrible service, I made an order for flower delivery, double check and called twice to the hotline if the order will be in time.

Shop canceled my order without letting me know or saying sorry.

If you want to spoil your plans and mood - it is a perfect service.
Would not recommend in any case!

20 December 2023
Unprompted review
Rated 1 out of 5 stars

Horrible experience!!!

Flowers old, looks nothing like pictures. Flower composition looks like it was put together by a small child. My father's Bday was today and I was embarrassed as the flowers looked terrible and when they mentioned to the delivery person they were told that it's because of the distance that they traveled.... Never again!!!!

10 October 2022
Unprompted review
Kwiatowa Przesyłka logo

Reply from Kwiatowa Przesyłka

Pani Izabelo,

dziękujemy za podzielenie się swoją opinią. Bardzo nam przykro z powodu zaistniałej sytuacji. Jako firma zawsze dążymy do zapewnienia najlepszej jakości obsługi klienta, dlatego bardzo cenimy informacje zwrotne oraz opinie.

Chcielibyśmy bliżej przyjrzeć się sytuacji oraz rozwiązać problem. Prosimy o kontakt bezpośrednio z naszym zespołem obsługi klienta: biuro@kwiatowaprzesylka.pl. Postaramy się znaleźć satysfakcjonujące Panią rozwiązanie.

Rated 1 out of 5 stars

Terrible experience

I bought a bouquet of flowers on 5 November to be delivered to an address in Warsaw, Poland. Unfortunately, the one that turned up didn't look anything like the one I ordered. What's more, the flowers used were past their best. I felt utterly embarrassed in front of the person who received them. I complained, and the company admitted their error, however their offer to reimburse me with just 15% of the value of the order, felt like an insult. I will definitely not be placing another order and advise you not to either.

9 November 2021
Unprompted review
Rated 1 out of 5 stars

Avoid

Avoid! Avoid!

I've ordered flower arrangements for my nans funeral to be delivered to my auntie's, as due to pandemic I wasn't able to travel. After receiving a photo of flowers I was horrified. Spent almost £100 for what is supposed to be a massive and beautiful wreath, and instead we've received cheap bouquet that you can get for £20! After contacting the company, they have admitted to their mistake and advised that flower shop that was in charge of completing my order will be told, and as an apology they have offered me a 10% refund which I've found unacceptable. Soon after PayPal been notified and seller has agreed to process full refund, IF they receive purchased flowers back (please bare in mind that this comunication process took over a month) I found returning flowers impossible as they were already laid on my late nans grave. It was hard enough that we couldn't travel over to say our last goodbyes and on top of this I had to deal with this ridiculous company! Please think twice before placing order through their website!

11 April 2021
Unprompted review
Rated 1 out of 5 stars

Crooks!!!!!!!

I have ordered a flower arrangement, large size (18 flowers) for 269zl. What was delivered was a total embarrassment, max 8-10 flowers (small size), not arranged at all as on the picture. Very sad, as I meant it as a special farewell for my favorite aunt.

3 July 2020
Unprompted review
Rated 1 out of 5 stars

Be aware of them!

We just - from this shop - ordered flowers and chocolate to a young relative in Sierads that just lost her dad. It was kind of expensive. But the main issue was:

They didn't deliver anything!
They lied about that she wasn't at home but she was!
SHE then had to visit THEM!
And finally they gave her the wrong gift! A bad one. Bandit's.

13 February 2019
Unprompted review
Show reviews in all languages. (1,410 reviews)

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