Kuroit 

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Rated 5 out of 5 stars

Amazing service, when asked to upgrade, they quickly replied to me either on email or discord, i highly recommend Kuroit! Really one of a kind VPS service, has many locations too! Gives the best offer... See more

Rated 5 out of 5 stars

I've had a few servers with Kuroit for quite a while now and they've been great to deal with. The pricing is fair for the hardware you get and everything has just worked without any real issues.... See more

Rated 5 out of 5 stars

I rent a VPS with them. I accidentely made a change in the firewall that made me unable to access my VPS via SSH. I created a ticket and they solved the issue promptly. Plus they have servers i... See more

Rated 1 out of 5 stars

Kuroit.com is a total scam. I completely regret trying your services. If you do not refund my money immediately, I will post all of our support tickets all over social media. I will make sure to share... See more

Company details

  1. Web Hosting Company
  2. Business and IT Consulting Agency
  3. Online Marketing Agency
  4. SEO Service
  5. Website Designer

Written by the company

VPS, Bare Metal and more! High-capacity infrastructure to keep your business online all the time. Deploy VPS, VDS and Dedicated Servers available worldwide.


Contact info

Breach of guidelines

All reviews

(90)

17 reviews in the last 12 months

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Rated 5 out of 5 stars

poor support

They are rarely online
and they answer tickets very very late
but all things are ok
they vps servers are very good

28 April 2023
Unprompted review
Kuroit logo

Reply from Kuroit

Hello,

Please read the updates or check network status page instead of sending in multiple tickets, we had already informed everyone that there was on-going issue at our London DC (DDCL) facility.

Updates from our upstream and even from DC was provided on timely manner.

Thank you for being our customer.

Kuroit Team

Rated 4 out of 5 stars

A smaller provider, with good services

Overall I have to hand it to KuroIT - very competitively priced services, with a good network to back it up (hydracom)! Puneet was friendly and quick to respond to any requests on the Discord.

If there was one area of improvement I'd suggest, it'd be putting more attention on the formal tickets in the client panel vs Discord - I had to bump tickets in Discord to get them resolved, but to be honest I think it's understandable as from what I can see, Kuro's a one man shop at the moment. With that in mind, what they've achieved is impressive and as long as you go in expecting this and allow for it, I'd say they're a great host!

27 March 2023
Unprompted review
Rated 1 out of 5 stars

OMG! STAY AWAY!

OMG, Horrible company. STAY AWAY!
Very small team of Marketing just selling very very low quality services. Support is almost non existence.
After many tickets, me asking them to fix the network problems, they just suspended my services without any notices or refunds. SCAM!!!

25 March 2023
Unprompted review
Kuroit logo

Reply from Kuroit

Hello,

1. You asked for free resources when it was made clear on pre-order that its not possible.
2. You threaten to write bad reviews everywhere if we don't agree with you.
3. You used improper and bad language with our team.
4. You used improper and bad language with our team on public forums and try to tarnish our image publicly.

We chose not to welcome you as our client anymore, and this is within our TOS and rights.

Thank you for being our customer.

Kuroit Team

Rated 5 out of 5 stars

Highly Recommended!

Very satisfied with Kuroit VPS services - highly recommended provider. I have a couple of services with them, and it works great. The plans are not dirt cheap, but they are affordable and value for money.

The Director is a very customer oriented person, willing to go that extra mile.

Will update the review once I complete 1 year with them.
So far, so good.

16 March 2023
Unprompted review
Rated 5 out of 5 stars

Server Support is even better than Sales.

Multiple options to choose from and even custom servers are available. The server is better than market leaders yet costs less than the monopoly. I am using the one for my ecom website that works seamlessly and can handle many requests during the weekends.

Sales apart, the service is really good. No fuss, no forwarding to multiple support executives but Straight help with your questions.

I highly recommend Kuroit if you are looking for web servers for any kind of requirements/use. Cheers!

9 January 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding support!

I ordered a virtual server from Kuroit but I guess my I had a request that's a little unusual. I also wanted BGP sessions so I could use my ASN and prefixes.

Puneet has been very helpful, trying to accommodate my request to the way I would like it to be implemented by the upstream (Hydra). Unfortunately the upstream was unable to fully accommodate my request but that's not Kuroit's fault. Kuroit has been amazing and if you're looking for virtual servers with a company who will do their upmost to help you then I highly recommend checking out Kuroit. Good value, good servers, superb support.

27 January 2023
Unprompted review
Rated 1 out of 5 stars

10Gbit VPS UK turned 100MBit in Italy

I ordered 10Gbit VPS in the UK
I receive VPS with an IP that was identified in Italy - with transfers to different places of the word maxing at 0.5GBit (no bad) but with less than 100Mbit to the UK.

The attempts to solve it with the ticket were met with automatic closure of those

1 December 2022
Unprompted review
Rated 1 out of 5 stars

Almost no support

Very slow or even no response for support tickets. No money back guarantee.

29 October 2022
Unprompted review
Kuroit logo

Reply from Kuroit

Hello John,

1. Firstly you ordered a plan custom made for someone else without any confirmation with us.
2. Then you asked for extra resources that you didn't pay for.
3. Then you asked for migration to unmetered bandwidth without any extra charges.
4. Then you asked for refund over the weekend and couldn't even wait for one working day for it to be processed.

Thank you for your kind words and being our valued customer.

Regards,
Kuroit Team

Rated 1 out of 5 stars

No reply and closed ticket.

So, you just closed the ticket without a response or explanation??

27 August 2022
Unprompted review
Kuroit logo

Reply from Kuroit

Hello Jared,

Thank you for your kind words even though you're not a client of ours or registered at Kuroit.com.

You're (atleast your email address) a known spammer and listed here: https://www.spamhaus.org/rokso/spammer/SPM1372/predictlabs-sphere-digital

We denied your illegal request to provision server and /24 subnet with us to setup mailing system to spam internet users as well as hurt our reputation.

Apparently your last review is exactly about the same issue.

We thank you for showing interest in our services, however we cannot provide you one to protect our systems and our clients.

Rated 5 out of 5 stars

Trusted development partner for 4+ years

Puneet (Kuroit) has been one of our trusted development partners since 2018. He's always been the person I go to when I have complex development requirements. I don't make his team or his life easy as I know enough about development to be dangerous. He is a great communicator and takes the time to understand my requirements and propose solutions. He goes beyond robotic development and delivers scalable solutions that perform.

5 August 2022
Unprompted review
Rated 5 out of 5 stars

Best hosting and support

We use Kuroit for hosting and back end development. They are extremely knowledgable and always go the extra mile if we're in urgent need. I've worked with a few hosting companies and never found their services or response times were adequate. I spend a lot less money with Kuroit for a better service - it's a win-win! I recommend them frequently.

19 July 2022
Unprompted review

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