I tried contacting them about 3 times and they never responded. It was supposed to be sent to my grandson in California. I didn’t realize that they were overseas
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I was so happy to receive it as it came…
I was so happy to receive it as it came two hours before I went on a holiday. It was for my grandsons birthday. It was only after I purchased it that the ad came with the message 3D only for advertising. Even now that message only comes up sometimes so disappointed as that was why I bought it

Reply from Kumocos
Disappointing Dinosaur Blanket
I ordered a dinosaur blanket for my autistic grandson and was very disappointed. It was shown as 3d, advertised to be 2d but was just a cheap flat 1d blanket with bright colors that look like they would run the first time they’re washed.

Reply from Kumocos
Show the product for real
Show the product for real, not a three D version, sent the blanket back

Reply from Kumocos
The feel the look
I like the feel of the blanket and the colors. I was looking for the dinosaurs to be in 3D the way it’s advertised.

Reply from Kumocos
I ordered one of their products on March 2nd.…
I ordered the telescopic clothing rod from kumocos/Luxe Lane but did not receive it. I appreciate that they made it right and sent me a full refund of my payment.

Reply from Kumocos
Received wrong product
Received wrong product. After contact customer service, they promptly refund funds back into my account. Thanks for taking care of this matter.

Reply from Kumocos
False advertising
False advertising. It showed a blade but is a flat surface. I already have that and it is not satisfactory. I can’t seem to contact the company to return these. Service stinks.

Reply from Kumocos
Great Idea If It Works
Well, first your ad signed me up for a monthly subscription WHICH I DID NOT KNOW IT WOULD NOR DID I WANT, then when the "product" arrived, it didn't fit in my sink. You refunded all the money, but you still haven't given me an address to return the unusable product to.

Reply from Kumocos
Arrived in a timely manner
Arrived in a timely manner. I bought this as a gift and it was well received. They loved how soft it was and it was the perfect size.

Reply from Kumocos
They are super easy to work with.
They are super easy to work with, prompt and efficient. This type of customer service is extremely rare.

Reply from Kumocos
Review of the product
I received the drains in a timely manner. And I put 1 in my bathroom sink but it's too large! I left it in b because it does catch the hair. But it's just rather large.

Reply from Kumocos
JUST RECEIVEED PRODUCT
I just received the flour funnel today - March 23 - we do not go to the Post Office every day and tracking would have meant adding an app or some sort of enrolment. I also did not realize it is from China which I do not like. I have not had an opportunity to use itl

Reply from Kumocos
i THOUGHT THAT I WAS GETTING WHAT WAS…
i THOUGHT THAT I WAS GETTING WHAT WAS ON THE WEBSITE, A BLANKET WITH PUFFY DINOSAURES BUT INSTEAD I GOT A FLAT BLANKET WITH PICTURES OF DINOSAURS. I AM RETURNING IT.

Reply from Kumocos
Your item I bought to put into my vanities but they don’t fitI was mailed your item
I was mailed your item, tried to put it in and couldn’t get it in. It as tonight to go in vanity sink. Could you please send me your mailing adress so I can mail it back to your place. Please and Thankyou. Could you please send me your mailing address so I can Return it

Reply from Kumocos
The product took a long time to get…and no directions.
The product took a long time to get here which was really okay. But no directions came with it and I am not sure how it works. I really didn’t want two but somehow could not order one.
The package is still sitting on my counter until I can find someone who knows how to make it work. Useless to me.
Merchandise way overpriced
Merchandise way overpriced. I have requested a refund.
This product is worth $10 --Not $42.99
Ridiculous
Happy customer; was happy with your packaging of my…
I was happy with your packaging of my kids blanket. I'm waiting to open it for my next visit with my grandson. I'm sure he's gonna love it.
The blanket was nothing like the…
The blanket was nothing like the advertised picture, except the color. It is thin and cheap.
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