Staff were fantastic explained the step by step process all the way through our call and product was exactly what we needed. Would recommend to anyone looking for good competitive priced insurance f... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Quote was prompt Well explained by the person I spoke to Good to be able to pick up the phone and talk to someone rather than just doing a chat online. Also, the first quote I received from the on... See more
Company replied
The service from your Sunshine Coast rep Mark was awesome , very helpful and informative so I could way up my decision on who to go with 👍 On my return phone call I informed Mark that my compariso... See more
Company replied
Graham went through each detail thoroughly to make sure i receive the best cover for the best price. He was so personable as well as professional. I was literally parked up on the side of the road w... See more
Company replied
Company details
About KT Insurance
Written by the company
We are your trusted partner for comprehensive RV insurance in Australia.
At KT Insurance, we understand that your RV is not just a vehicle; it's your gateway to adventure and unforgettable memories. Whether you own a motorhome, camper van, caravan, 5th wheel, or tow vehicle, we're here to protect your home-on-wheels and ensure you have the freedom to explore without worry.
At KT Insurance, we understand that your RV is not just a vehicle; it's your gateway to adventure and unforgettable memories. Whether you own a motorhome, camper van, caravan, 5th wheel, or tow vehicle, we're here to protect your home-on-wheels and ensure you have the freedom to explore without worry.
We offer insurance for:
Motorhomes & Campervans
5th Wheelers
Touring Caravans
Slide-On Campers
Converted Buses & Coaches
Issued by Lifestyle Insurance Group t/a KT Insurance who is acting (under its own AFSL) on behalf of the insurer QBE Insurance Australia Limited. Any advice is general only. Excesses, limits and exclusions apply. Always read the PDS & TMD at ktinsurance.com.au.
Contact info
4.8
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 63% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I highly recommend KT for insurance.
I would definitely recommend KT to everyone that wants a reliable insurer that gives competitive rates and has real live people that answer the phone to deal with your queries professionally and promptly if needed.
Don.
28 July 2026
Reply from KT Insurance
Thank you so much for your thoughtful recommendation, Don. We're glad to know you value our competitive rates and personal service—it means a lot to our team.
Reply from KT Insurance
Thank you so much for your kind words. We're glad you found the process easy and helpful!
Seamless experience and quick
Seamless experience and quick. Everything was clearly explained.
24 July 2026
Reply from KT Insurance
Thank you for your kind words. We're glad to hear everything was explained clearly and that your experience was smooth and efficient.
Reply from KT Insurance
Thank you for your feedback—we’re glad the claim process was easy and resolved quickly. We appreciate your review and are always looking for ways to improve further.
Rebecca was excellent & rang us…
Rebecca was excellent & rang us frequently as it was taking some time for Revolution Motorhomes to get the awning & fit it.
20 July 2026
Reply from KT Insurance
Thank you so much for your kind feedback. We're delighted to hear Rebecca kept you updated throughout the process – we'll be sure to pass on your comments to her.
Helpful staff who was quick and…
Helpful staff who was quick and thorough with insuring motorhome.
20 July 2026
Reply from KT Insurance
Thank you for your kind words. We're glad our team could assist you quickly and thoroughly with your motorhome insurance.
Quote was prompt
Quote was prompt
Well explained by the person I spoke to
Good to be able to pick up the phone and talk to someone rather than just doing a chat online. Also, the first quote I received from the online system would have left me underinsured as the consultant I spoke to outlined the complete details about the cover I was seeking
20 July 2026
Reply from KT Insurance
Thank you for your thoughtful feedback. We’re glad to hear you found the quoting process prompt and appreciated being able to speak directly with our consultant for clear and complete information—your peace of mind is important to us.
the customer service officer was very…
the customer service officer was very professional. It was a seamless transaction.
20 July 2026
Reply from KT Insurance
Thank you for your kind feedback. We’re pleased to hear you found the process seamless and appreciated our professionalism.
The wait was short on the phone to talk…
The wait was short on the phone to talk to a staff member. The information and assistance provided were excellent.
20 July 2026
Reply from KT Insurance
Thank you for your kind feedback. We’re glad to hear you found our service prompt and helpful—it’s great to know we could assist you efficiently.
Great service from KT Insurance
Great service from KT Insurance. Their communication was quick, clear, and professional throughout the process. They made everything easy and hassle-free. Highly recommended!
22 July 2026
Reply from KT Insurance
Thank you so much for your kind words and recommendation. We're pleased to hear our team made the process easy and communicated clearly—your feedback means a lot to us.
Reply from KT Insurance
Thank you for your feedback—we’re glad you found the process easy and informative. We appreciate you choosing us.
The person I spoke to about insurance…
The person I spoke to about insurance made it very clear to understand
He was awesome
20 July 2026
Reply from KT Insurance
Thank you so much for your kind words. We're glad to hear your experience was clear and helpful—it means a lot to us.
Reply from KT Insurance
Thank you for your kind words—we’re glad to hear you were happy with both our service and pricing. We appreciate you taking the time to share your feedback.
A very friendly person at the end of…
A very friendly person at the end of the line with good knowledge of the product and policies of the insurance whom she explained everything what we have to know about insuring our motorhome and doing the switch
20 July 2026
Reply from KT Insurance
Thank you for your kind feedback. We're glad you found our team knowledgeable and helpful, and we appreciate your suggestion that there’s always room to improve—we’ll keep working to make the process even smoother.
Customer service was easy to talk too…
Customer service was easy to talk too and very helpfull.
20 July 2026
Reply from KT Insurance
Thank you for your kind words and positive feedback. We're glad to hear you found our team easy to talk to and helpful.
Was very easy and found no trouble…
Was very easy and found no trouble insuring for what I wanted
20 July 2026
Reply from KT Insurance
Thank you for your feedback—it's great to hear the process was easy for you. We appreciate you taking the time to share your experience.
Thay remembered my quote from a year…
Thay remembered my quote from a year ago this year im with them xxxx
20 July 2026
Reply from KT Insurance
Thank you so much for your kind words and for choosing us this year. We're glad we could help make the process easy for you!
All good
All good. Hassle free repair and pre contact with the company. Post repair a phone consultant left a little to be desired
20 July 2026
Reply from KT Insurance
Thank you for your feedback and for highlighting your positive experience with the repair process. We appreciate your comments about our post-repair communication and will take this on board as we strive to improve.
Reply from KT Insurance
Thank you for your kind feedback. We're pleased to hear you had a straightforward experience and found our team courteous and our pricing competitive.
Failure to support a grieving widow
I called to tell you my husband had died. You have sent this email to him. He is dead. I asked to take over the policy. You said it had been put in the name of his estate. You said you would address it further once the vehicle was dealt with. I am the owner of the vehicle. It does not require 'dealing with'. You said you would then redo the policy. I don't know what that means.
No longer sure if I am insured or not.
25 July 2026
Reply from KT Insurance
We're very sorry for your loss and for the additional frustration this situation has caused.
As part of our compliance process, when a policyholder has passed away, the policy must be updated to "The Estate of". We also updated the contact email address to ensure future correspondence was sent directly to you.
As you have advised that you are now the registered owner of the vehicle, this policy will need to be cancelled and a new policy established with you as the policyholder, as we are unable to transfer an existing policy into another person's name. We appreciate that this process may not have been as clear as it should have been.
We also attempted to contact you to discuss your concerns and to clarify the process but were unfortunately unable to reach you. Please contact us at your convenience on 1300 261 261 so we can ensure everything is explained clearly and your insurance arrangements are correct.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.