Staff were fantastic explained the step by step process all the way through our call and product was exactly what we needed. Would recommend to anyone looking for good competitive priced insurance f... See more
Company replied
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Reply from KT Insurance
After initially going online to get a quote, I rang & found it very easy to ask any questions which were explained in detail and gave me confidence in the policy.

Reply from KT Insurance
It was a pleasure to deal with the KT person at the other end of the phone. Very easy to understand. Very easy to join.

Reply from KT Insurance
I rang to update my valuation or my van and expected a rate increase. After doing this the staff member , Jesse I think was his name, asked me if I was happy with it. I said I’d be happier with lower premiums and he asked whether I was the only driver. I said I was as my wife has never been happy with me in the passenger seat, even though she’s a very good sedan driver. Apparently I was paying to have her being listed as a driver nd I was being charged a premium for that. I ended up getting a refund! Thanks Jesse, that’s great service!

Reply from KT Insurance
Operator was very knowledgeable and easy to deal with, very happy with result

Reply from KT Insurance
Excellent outcome in finalising our claim
A little slow on responses
Overall very happy

Reply from KT Insurance
Able to speak to a person promptly. Premium was competitive.
Reason I haven't given 5 stars is that you don't get a product disclosure booklet (which my previous insurer provided).

Reply from KT Insurance
Sent an email to notify of changes of where the vehicle is kept. Received an email the same day with the changes and updated costs of insurance. A very quick response.

Reply from KT Insurance
Fantastic service to get Motorhome insured. Dealt with 2 people and consistent level of great service.

Reply from KT Insurance
The Lady listened and discussed all aspects of policies that suited our needs. Went beyond the call of duty to possibly gives us the best. Dud not rush the call.
Cheryl

Reply from KT Insurance

Reply from KT Insurance
Ease of use, providing claim and clear ways for me to enable repairs, timeline chosen was good
All good Peter Cherry

Reply from KT Insurance
My enquiry was handled with professionalism and compassion.

Reply from KT Insurance
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