While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

MOst information was quick to find and setup was a breeze, my cashout worked just fine. Being able to remotely manage other Kryptex installations on other PC's was also a big help. Only other th... See more

Company replied

Rated 5 out of 5 stars

The software is the easiest to get setup for any computer. The downside to software during its benchmark is it doesn't test cpu or gpu only. Running my own testing showed on one computer gpu only was... See more

Company replied

Rated 5 out of 5 stars

Kinda cool service. Using it for quite a long time (about 1 year, not active miner , just letting it run in background while laptop is ON). Had no troubles and no pay issues since was checking info an... See more

Company replied

Rated 5 out of 5 stars

I got intrested in Crypto around 2 yrs ago. Didn't know anything, so I watch alot of Youtube Videos, then I did alot of searches for mining software I found several alot had problems with anti virus s... See more

Company details

  1. Cryptocurrency Service

About Kryptex

Written by the company

Kryptex mines cryptocurrency and pays you bitcoins or real-world money, be it dollars or any other currency.

We've made things amazingly simple: just let Kryptex work in the background and we will pay you for the work your computer does.

Contact info

You should know

4.7

Excellent

TrustScore 4.5 out of 5

434 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

i tried mining on my gpu for a bit and…

i tried mining on my gpu for a bit and decided to use kryptex my profitability was low so i decided to just uninstall it ever since then my gpu spikes in usage and has performed much worse in most games i play

24 July 2024
Unprompted review
Kryptex logo

Reply from Kryptex

Hello!

Kryptex uninstalls in a same way as any app on your PC and never leave any files for silent mining. If you face any issues - please contact our support using online support form or contact us by email support@kryptex.com

Often, users apply OC settings to their GPUs and forget about if.
Reinstall your GPU driver to recover your GPU performance.

Here you can find a guide for complete uninstallation process if anything goes wrong: https://www.kryptex.com/en/articles/uninstall-app-en

Rated 2 out of 5 stars

my antimalware app in my pc scan your…

my antimalware app in my pc scan your app as a malware why is that?

25 July 2024
Unprompted review
Kryptex logo

Reply from Kryptex

Hello! Kryptex is not a malware, but miner. Any antivirus software will detect mining apps as threat. Antivirus doesn't know who uses mining apps on your PC. If if was you or someone uses your PC for mining without your confirmation. Kryptex has digital signature released by Microsoft, so you can be sure we have no viruses and threats. Add Kryptex app to the exclusion list so AV will not react and detect threats.

For more information please refer this article https://www.kryptex.com/articles/not-a-virus-en

If you need any assistance, you can always contact our support support@kryptex.com or the website support form.

Rated 5 out of 5 stars

Does Kryptex really pay?

I actually get paid by this site
I found it when I was looking for a mining site that actually paid low commissions. I have been using it since January 2022 and am still paying now.

5 September 2023
Unprompted review
Kryptex logo

Reply from Kryptex

Hello, Iwan! We much appreciate your feedback and we are happy you pleased with our service. We do our best for you ❤

Rated 5 out of 5 stars

It feels so nice to use this app

It feels so nice to use this app. Butiful design and fastest payments on a market.

5 July 2024
Unprompted review
Kryptex logo

Reply from Kryptex

Hello Mei, nice to see you!
Thanks for your feedback and 5 star review ❤
Tell us we we can do something better 🙏

Rated 5 out of 5 stars

Kinda cool service

Kinda cool service. Using it for quite a long time (about 1 year, not active miner , just letting it run in background while laptop is ON). Had no troubles and no pay issues since was checking info and guide lines they provided. Personally for me Its not like providing a bunch of cash since im mining on my not so ''gaming'' laptop and not even 24/7 but in my country it's enough to cover some electric bills and get few cups of coffee just for nothing.

3 July 2024
Unprompted review
Kryptex logo

Reply from Kryptex

Hello, HUKUTA! Thanks for your review.
We much apricate your feedback. Thank you for mining with us ❤

Rated 4 out of 5 stars

Legit mining service

Legit mining service. Using Kryptex for long time. Using mining to buy steam gift cards. Don't know why people call them scam. LMAO

1 July 2024
Unprompted review
Kryptex logo

Reply from Kryptex

Hello, Mark! Thanks for your feedback.
We highly appreciate your review ❤

Rated 1 out of 5 stars

SCAM

This is a scam, we invested our savings and now they have block the account can't get our money out. They keep asking for more money that they need to ID you. Please be aware of this SCAM.

30 June 2024
Unprompted review
Kryptex logo

Reply from Kryptex

Hello! Please make sure you are talking about kryptex.com service. We are NOT and investment platform. Kryptex NEVER asks for any personal data or ID, and it is impossible to top up your Kryptex balance with money. Please contact our support ASAP.
support@kryptex.com

Update: For those who read this comment - Kryptex is not an investment platform, it is impossible to top-up Kryptex balance, we not collect any users' ID. Beware of scammers that may pretend to be Kryptex. Stay vigilant!

The Trustpilot service is not interested in understanding and conducting an investigation.

Rated 5 out of 5 stars

Been with Kryptex for years

I have been mining on my GPU with Kryptex for several years. I really like that it simply works without any need for configuration. The support team is really helpful, they helped me build another rig

1 April 2024
Unprompted review
Kryptex logo

Reply from Kryptex

Hello, Gleb! Thanks for your feedback.
We are glad that you are with us ❤
Wish you high profit and happy mining!

Rated 4 out of 5 stars

Reviewed an impersonating website, not the actual Kryptex

Updating my initial review of Kryptex.com. It indeed was another “company”apparently impersonating because now their website is no longer available. I could not find the website anymore. So before calling the real Kryptex a scam, please make sure you are not unintentionally negatively reviewing the real Kryptex. The website I speak of had “Kryptex”as part of the website address, which is deceiving. I will leave this review for a bit just so people who read my initial review will be informed. Then I will delete. Thank you Kryptex for acknowledging my review and setting the record straight. I’m sure you are always trying to defend yourself from others who want to use your likeness to deceive and scam people out of their hard-earned money. Rule of thumb: You should not have to deposit money to withdraw your earnings. God bless.

22 February 2024
Unprompted review
Kryptex logo

Reply from Kryptex

Please note that the mentioned website has nothing common with kryptex.com or pool.kryptex.com. Kryptex is a mining platform only, we do not accept any deposits! We will do our best to ban that website.

UPDATE

We as copyright holders, we have disabled this site that was impersonating us.
Thank you for your message.

We make every effort to combat such manifestations.
We ask users to be careful and never transfer money to strangers.
Kryptex has never accepted and will never accept payments.
We are a pool operator and mining service.

Rated 5 out of 5 stars

Good service!

9 April 2024
Unprompted review
Kryptex logo

Reply from Kryptex

Thank you very much for your appreciation of our work!

We strive to provide the best mining conditions for our users, and we continually improve based on your feedback ❤

Your support helps us become even better ✨

Rated 1 out of 5 stars

I don't know what's going on but i…

I don't know what's going on but i can't download kryptex. Whenever i'm trying it's showing can't download, virus detected. I've tried different browsers but the result was same.

7 April 2024
Unprompted review
Kryptex logo

Reply from Kryptex

Hello! Please make sure you are downloading from only official website kryptex.com. If you can't download the app - please contact our support using the official support page. Trustpilot will not assist you with software problems. Kryptex is a miner, that is why antivirus apps may be too strict. Pause your AV, add Kryptex to the exception list, and then enable your AV back.

Rated 1 out of 5 stars

Kryptex is a scam

Kryptex is a scam. I had 10k in the account and mining and they locked my account. Then told me I had to add 20k more to continue. Now they have said I ha e 1 week and they will close my account and I loose my 10k. They say it can't be drawn out until it add 20k more to have a 30k balance.

5 April 2024
Unprompted review
Kryptex logo

Reply from Kryptex

Kryptex not a scam, we are genuine service that works for our costumers since 2016. Our official website is kryptex.com. It is impossible to deposit money into Kryptex, you can only withdraw money from Kryptex. We and our support never asks our users for any money! If someone pretend to be Kryptex or Kryptex support, please contact us as soon as possible and provide their detail. We will involve our resources to stop their activity.

Update: For those who read this comment - Kryptex is not an investment platform, it is impossible to top-up Kryptex balance, we not collect any users' ID. Beware of scammers that may pretend to be Kryptex. Stay vigilant!

The Trustpilot service is not interested in understanding and conducting an investigation.

Rated 5 out of 5 stars

I use it since 2 years now and i make…

I use it since 2 years now and i make deposits every 5 days, so everything ist fine from the beginning in 2022.
It's a mystery to me why kryptex is called a scam, apparently these users are just incompetent or have never actually used it.

20 March 2024
Unprompted review
Kryptex logo

Reply from Kryptex

Hello Stefan! Thank you for your positive evaluation of our service and efforts. We strive to ensure that our users always have a comfortable experience with us. We understand that it can be challenging for beginners to grasp the intricacies of mining, including the fluctuating income and antivirus reactions to miners. Your feedback is invaluable to us as we continue to improve. Thank you for choosing to be part of our community ❤

Rated 1 out of 5 stars

its been two days i cant log into my…

its been two days i cant log into my account trying to get help from online chat i keep hearing all tjis rubbish one hour later come back later etc this can not be trusted its all good untill you deposit your money

18 March 2024
Unprompted review
Kryptex logo

Reply from Kryptex

Hello! Kryptex is a mining service, and we pay you for mining.
Our official website is kryptex.com.
You can't deposit money to Kryptex, you can only withdraw money from Kryptex.

Update: For those who read this comment - Kryptex is not an investment platform, it is impossible to top-up Kryptex balance, we not collect any users' ID. Beware of scammers that may pretend to be Kryptex. Stay vigilant!

The Trustpilot service is not interested in understanding and conducting an investigation.

Rated 1 out of 5 stars

System

Erased my 0.0003 bitcoin that I mined. Don't use this, it's garbage and now I have it on two computers where it forces you to do a 10 minute scan to waste your time and tell you the gpu and cpu can not be determined.

+ So was my account erased because I had bitcoin? I didn't erase it, I had an Alienware that I used to mine the btc.

10 March 2024
Unprompted review
Kryptex logo

Reply from Kryptex

Hello! Your balance can't disappear from Kryptex.
Please make sure you have logged into the correct account, or contact our support. If your hardware can't be determined, it means your PC too weak for mining or Microsoft Defender have deleted the mining files. Please contact our support for clarifications.

You provide zero information and have never contacted our support.
You have not provided any details to prove you are Kryptex user.
We have requested information from you via Trustpilot, but you never respond.

Rated 5 out of 5 stars

Quick, Easy, Efficient

Easy to install and set up. Transparent benchmarking and fee structure. Quick and hassle free withdrawal in BTC, direct to my external BTC wallet (make sure you have a crypto wallet that can receive Bitcoin. It's much simpler to withdraw in BTC than Fiat currency)

Only minor snag is that most anti-virus software will block Kryptex from running (for obvious reasons), and some will have problems even after whitelisting Kryptex, so in some instances you have to leave yourself a bit exposed, security wise, in order to run the software. That's a risk you need to be aware of and comfortable with as a user.

8 March 2024
Unprompted review
Kryptex logo

Reply from Kryptex

Hello Andrew! Thank you for your feedback ❤️ We've implemented smoother and more cost-effective payouts in USDT and lowered the payout threshold to just 1 USDT. This way, our users can withdraw their earnings more conveniently ✨

Rated 1 out of 5 stars

This is a scam platform, keep away,

Can't withdraw but they'll.keep asking you to increase you mining level. Beware, don't invest with them or you'll know what I mean.

25 February 2024
Unprompted review
Kryptex logo

Reply from Kryptex

Update: For those who read this comment - Kryptex is not an investment platform, it is impossible to top-up Kryptex balance, we not collect any users' ID. Beware of scammers that may pretend to be Kryptex. Stay vigilant!

Please contact our support first on support@kryptex.com

The Trustpilot service is not interested in understanding and conducting an investigation.

Rated 1 out of 5 stars

I cant even withdraw to my Visa card

I cant even withdraw to my Visa card. Payment failed.
Then Kryptex team tells me to try AdvCash that is another fail. So now my money is stuck with AdvCash... cannot do a thing about it... not even send to another wallet. AdvCash are scammers in Russia.
Thanks Kryptex for nothing!

3 February 2024
Unprompted review
Rated 1 out of 5 stars

Kryptex is a scam!!

Kryptex advertises on their webpage 3 different type of mining computers, and what they can make a month, those numbers are years old, and do not correctly reflect what you can actually make as of 2024. They know this and have admitted they need to fix it but have not done it. That alone is deceptive and would make anyone not want to do business with them. They also advertise 4 ways to withdrawal your money after you mine a certain amount. 2 of the 4 are no longer available, and again they know this, but are still listing them. 1 of the 4 choices is not available in America, the Advcash, and again they know this. So basically at this time if you are in America you only have one option trade your profits for their merch??? They make money off of you when you use their service and you can not get your money. So you are mining for them. The Advcash is not available for users in the USA, so you have no way to access your funds. What ever this company was I the past they are not the same. They have been emailing like crazy almost to the point of harassment try to explain why they think it’s ok to misrepresent there services. They are fighting my review on this as well. Nothing I said is a lie or miss leading and is my own experience dealing with them, I have all of the texts and emails, and will be posting those as well. I guess the fact they are in Moscow, Russia business practices and laws are different??

28 December 2023
Kryptex logo

Reply from Kryptex

Kryptex is not a scam, we are trusted mining service.
You can't mine USD or EURO, you are mining cryptocurrency, altcoins, and Kryptex pays you in BTC. It is open and clear information, there is only BTC on your account.

Kryptex is a crypto mining service and always was a crypto mining service.
We are not responsible for USD payouts because we are not a bank or online exchanger. We are responsible for cryptocurrency payouts and they as accurate as could be.

We have AdvCash USD payouts, we have USDT payouts, so you can withdraw them and exchange online to your Bank Card. We do not send direct USD, because it is locally regulated by your home country.

We also have Amazon US eGift cards, so you can use them to pay goods online in US.

Mining profitability floats all the time, and we always provide up-to-date data on our service in the list of the best GPU. Please take a little more time and get used to our service.

If you need any help - our support will help you to deal with it.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look