Basically i signed up to get a US virtual number for client communication.Setup process was easy and i was able to use the number immediately. Over the last few months, i have used it regularly for bo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have tried to call overseas leads many times with different softwares and it has never worked. KrispCall was a super easy set up and the system works great, never any issues. Also great customer ser... See more
Company replied
KrispCall integrations have helped us connect our communication tools without adding extra steps to our workflow. Having everything linked together makes it easier for our team to access information... See more
Company replied
It does what it says. Took a bit of effort to get the list cleaned up, but the power dialer works as advertised. I wish they would clean up the paging on my list. It is really correct, but when you... See more
Company replied
Company details
- Call Center
- Business to Business Service
- Phone and Internet Service
- Software Company
- Telecommunications Service Provider
Written by the company
KrispCall is an AI-powered communication platform for growing business. It brings all essential messaging and calling features into one easy to use single platform, integrating effortlessly with your CRM. With access to phone numbers in over 100 countries KrispCall makes it easy to maintain a consistent professional global presence. The platform also provides USA non-VoIP numbers, enabling reliable two-factor authentication (2FA). KrispCall platform also supports Bulk SMS for targeted outreach campaigns, helping businesses increase engagement and response rates. As KrispCall evolves, its AI-driven capabilities will continue to enhance your operations, with features like automated call transcription and intelligent response suggestions fully integrated into your business phone system. By replacing multiple tools with a single, reliable solution, KrispCall simplifies communication and allows teams to focus on what matters most-customers and growth.
Contact info
531A Upper Cross Street #04-95 Hong Lim Complex, Singapore
- +61 480 030 084
- sales@KrispCall.com
- krispcall.com
4.2
Great
622 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 82% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer support and generally no…
Great customer support and generally no problems in the app.
23 March 2026
Unprompted review
Reply from KrispCall
Thank you so much, Mahir! We're really glad to hear you've had a smooth experience with the app and that our support team has been helpful. Your kind words mean a lot to us — we'll keep working hard to maintain that standard for you!
Reply from KrispCall
Thanks a lot! Easy to use is what we're all about — really glad it's hitting the mark for you. Stay tuned for even more improvements!
#KrispCall_Scem #don't use #scam APP
#scam #scam #scam APP
#KrispCall_Scem #KrispCallscemmer
This is a scam company. They first ask us to buy a subscription. They give us a $1 test balance. Then they ask us to add credit balance. When it doesn't work after doing everything, I asked for a refund. They refunded my subscription balance but didn't refund my credit balance.
14 March 2026
Unprompted review
Reply from KrispCall
Hi Nayem, we sincerely apologize for the frustration and inconvenience you've experienced. We understand how upsetting it can be when things don't work as expected, especially when it involves your money. We'd like to look into your credit balance refund immediately. Please contact our support team with your account details and we will personally ensure this is addressed promptly and fairly. Your trust matters deeply to us and we want to resolve this for you.
Very professional
Very professional, the connection of numbers works very well, with no interruption or disconnection. Receiving and sending SMS is very good as well. Keep going! You're offering good services! Vlad
9 March 2026
Unprompted review
Reply from KrispCall
Thank you, Vlad! Reviews like yours remind us why we do this. Stable calls, zero interruptions, solid SMS - we put a lot of effort into making sure all of that just works without you having to think about it. Really happy it's been a good experience. We're just getting warmed up!
I recently started using KrispCall
I recently started using KrispCall, and I’m genuinely impressed with the overall experience. The platform is user‑friendly, quick to set up, and offers a smooth calling experience without any interruptions. The call quality has been consistently clear, and the interface makes it easy to manage contacts, logs, and settings.
9 March 2026
Unprompted review
Reply from KrispCall
Genuinely impressed - okay, we felt that! Thank you so much for taking the time to share such a detailed experience. Knowing that the call quality is clear, the setup felt quick, and managing everything day to day feels easy - that's honestly everything we work toward. Really glad KrispCall is living up to the hype for you. We're just getting started!
Extremely Quick and easy to setup while…
Extremely Quick and easy to setup while also being a full fledged system for sms , calling etc. I loved my experience with Krisp Call and would recommend.
6 March 2026
Unprompted review
Reply from KrispCall
You just described KrispCall in the best possible way! Fast to set up, packed with features, and an experience worth recommending — that's exactly what we're here for. Thank you so much for taking the time to share this. Can't wait for you to explore even more of what KrispCall has to offer!
impossible to get a number they ask you…
impossible to get a number they ask you a lot of things.
1 March 2026
Unprompted review
Reply from KrispCall
Thank you for being honest with us - We're really sorry it felt like too much. We know your time is valuable and the last thing we want is for the setup process to feel like a barrier. Our team is here to help make it easier. Please get in touch with us and we'll guide you through every step personally until you have your number up and running.
I’ve been using KrispCall for my…
I’ve been using KrispCall for my business communications and found the interface quite intuitive. The setup for my US-based number was straightforward, and the call quality has been consistent. Their customer support team was also very responsive when I had questions about the verification process. It’s a solid VoIP option for the price.
27 February 2026
Unprompted review
Reply from KrispCall
This is exactly the kind of feedback that keeps us going. Intuitive interface, consistent call quality, responsive support — that's the standard we hold ourselves to every day, so it means a lot to hear it's actually coming through. Thanks for trusting KrispCall for your business. We'll keep working to make it even better
Connecting with Krispcall in order to…
Connecting with Krispcall in order to get a US telephone number has been one of the best decisions I’ve made since moving to another country.
18 February 2026
Unprompted review
Reply from KrispCall
This is why we show up every day. Not to sound dramatic, but hearing that KrispCall made a real difference in someone's life abroad — that's the whole point. Thank you for taking a moment to say so. It truly matters to us.
Absolutely terrible
Absolutely terrible. My money was wasted. Don't buy it.
20 February 2026
Unprompted review
Reply from KrispCall
This is hard to read, but we're grateful you said something. We're truly sorry your experience was this disappointing. We don't want anyone walking away feeling like KrispCall wasn't worth it and we'd really like to fix that for you. Please contact our support team (support@krispcall.com) directly and mention this review. We'll make it a priority to understand what happened and find a way to make it right.
AVOID
Scammers. They lie about themselves by giving positive feedback here and elsewhere online. They offer terrible phone lines, suddenly raise prices, and disconnect lines whenever they want against the contract, do not give them your credit card number. Skimming your card for nothing
13 January 2026
Unprompted review
Reply from KrispCall
We understand you're frustrated, and we're sorry your experience led you here. These are serious claims and we don't take them lightly - which is exactly why we want to address them properly. KrispCall has helped thousands of customers worldwide and we operate with full transparency on pricing, contracts, and billing. We'd genuinely like to resolve whatever happened in your case. Please contact our support team (support@krispcall.com) directly with your account information and we'll prioritize your concern immediately
A complete scam
A complete scam. They pretend to be under false names, offer poor voice connections with constant interruptions, prices 100% above contract, steal customer credit card information, disconnect customer phone line after payment, and do not refund customer airtime deposits. Do not give them your credit card number under any circumstances.
3 February 2026
Unprompted review
Reply from KrispCall
We understand how serious these claims are and we're responding with the seriousness they deserve. KrispCall is a fully registered, legitimate company and the accusations described here — credit card theft, false identities, and deliberate contract violations — are categorically untrue.
We'd strongly encourage you to contact us directly so we can review your account in full. If there are genuine billing or service issues, we will resolve them. If something has gone wrong on our end, we will own it. What we won't do is ignore a customer who feels this strongly. Please reach out - we're here.
Great for staying organized with the clients
previously i used to juggle between the different clients,and i used to be confused between the clients then krispcall really help me out of this situation. Not everything is so organized that i dont have to carry multiple phones , everything is recorded and i don't miss out the client calls, overall this one is best.
24 December 2025
Unprompted review
Despite the customer service is very…
Despite the customer service is very neat and doing their best. The services KrispCall is offering is extremely dissapointing and impossible to work with.
1.
For some reason I could'nt call mobile numbers. They said the technical team was working on it, but after one day it wasn't resolved + needed 24h more.
2.
Line numbers are of very very bad quality. Fairly impossible to have a normal conversation.
10 February 2026
Unprompted review
Best voip provider
In the past i used to think it's hard to run my business from my home which is in luxembourg but my business is in USA so i thought to give a try for krispcall's virtual number and now it's going good as from my home only i can run my businnes, so it has become quite easy for me.
24 December 2025
Unprompted review
Very user-friendly
4 February 2026
Unprompted review
Reply from KrispCall
We’re grateful for your review. It’s wonderful to know the experience has been efficient and dependable.
3 big issues
I have 3 big issues:
1- I buy a promotion plan for "lifetime" subscription. Where I can only pay for ohone numbers. But next year they charged me again and said only the "promotion discount" was lifetime, you should still pay. It was an obvious marketing deception.
2- When opening the app it takes more than 1 minute to load.
3- When i receive a call, it takes 30 second for the app to load. By that time any caller drops the call.
1 February 2026
Unprompted review
Excellent service
29 January 2026
Unprompted review
Reply from KrispCall
Thanks so much! Really happy to hear you had an excellent experience.
Positive experience with KrispCall
I've had a positive experience using KrispCall.The interface is user friendly and the calling performance is consistent.
3 December 2025
Unprompted review
Reply from KrispCall
Thank you for sharing your experience! We’re pleased to know that you find the interface user-friendly and the calling performance consistent. Your feedback means a lot to us.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.