Kreate Dental Reviews 

458
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptionally friendly receptionists and professional dental staff who consistently create a warm, welcoming atmosphere. Many reviewers appreciate how dentists and nurses successfully put nervous patients completely at ease during various dental treatments. Some reviewers were happy with the gentle hygienist sessions and completely pain-free procedures. Consumers also note that specific procedures like crown fittings and fillings are handled with great professional care, precision, and clear explanations. Patients consistently praise the highly organized environment and the exceptional ongoing support provided throughout every single visit.

What people talk about most

Staff

People report positive experiences with staff, highlighting that dentists, hygienists, and nurses are... See more

Service

Clients share satisfaction with the service, highlighting that staff members are exceptionally friendly,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting professional staff and a welcoming... See more

Customer service

Customers expressed great satisfaction with customer service, noting that staff members are attentive,... See more

Product

Customers consistently note positive experiences with product performance, expressing delight with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m the most nervous patient ever, but as soon as I walked into the dental surgery and was greeted by the receptionists, I spoke to Helen, I felt a a little bit at ease. Both the nurse, Ravinder, and... See more

Rated 5 out of 5 stars

I was petrified before my first appointment as I’m a very nervous patient, but the empathy and care shown by both Roshni and Ravinder was out of this world. After an initial assessment, I had two furt... See more

Rated 5 out of 5 stars

Highly recommend this Dental practice which I have attended 30+ yrs during which time it was taken over by Kreate from Quigley’s. My daughters & my sister & bro in law also have been treated here f... See more

Rated 5 out of 5 stars

I was seen by Roshni and her dental nurse Ravi at the Gravesend clinic. I was initially very anxious, Roshni was so calm and reassuring. She put me at ease and made my dental experience very pl... See more


Company details

  1. Dentist
  2. Cosmetic Dentist
  3. Dental Clinic
  4. Dental Hygienist
  5. Dental Implants Periodontist
  6. Teeth Whitening Service

Written by the company

Welcome to Kreate Dental! A forward thinking practice in the heart of Kent. We are here to meet all your dental needs including; Cosmetic Dentistry, Facial Aesthetics, Implants and much more. We pride ourselves on being a warm and friendly practice with a compassionate approach to your care! We are a Private and NHS dental practice and we are able to provide a vast amount of treatment options to all our patients. If you would like to see more of our work please follow us on Instagram @kreatedental We look forward to meeting you soon! Best Wishes from, The Entire Kreate Dental Team!


Contact info

4.9

Excellent

TrustScore 5 out of 5

458 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(458)

106 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommended

I’m a very nervous patient and going to the dentist is my worst nightmare but Ben was wonderful, very calming and explained each step along the way. Would highly recommend him although the other dentists are very good too

26 November 2024
Unprompted review
Kreate Dental logo

Reply from Kreate Dental

Dear Julie,
Thank you for your 5* review and feedback. We are pleased that Dr Ben was able to provide you with a positive experience. We look forward to seeing you at your next appointment!
Kind regards,
Kreate Dental

Rated 2 out of 5 stars

I rang to book an appointment for…

I rang to book an appointment for myself and my children, we are all registered with Kreate dental and have been many times. I was told that I can book an appointment myself, but my children (because they are registered as NHS) cannot have an appointment until next May 2025. This is because the practice have spent their entire NHS budget already, apparently. Up until now their service has been great. I'm not sure what's changed but its ridiculous to have to wait 6 months for a dental appointment. I'm sure if my children were private, they would have them in next week.

19 November 2024
Unprompted review
Rated 5 out of 5 stars

Haven’t been to dentist for a while

Haven’t been to dentist for a while . Saw Emma very professional and caring took time to explain everything was a very thorough check up would highly recommend always very satisfied when I have visited

6 November 2024
Unprompted review
Kreate Dental logo

Reply from Kreate Dental

Dear Emma,

Thank you for your 5* review and feedback from your visit with Dr Emma. We are pleased you had a positive experience. We look forward to seeing you again soon!

Kind regards,
Kreate Dental Dartford

Rated 5 out of 5 stars

I was made to feel comfortable and…

I was made to feel comfortable and relaxed I really appreciate how they looked after me knowing how nervous I am when I visit the dentist. From the minute I walked in all staff made it an easy journey. The dentist himself made the overall experience not to scary

2 November 2024
Unprompted review
Kreate Dental logo

Reply from Kreate Dental

Dear Carl,

Thank you for your 5* review and feedback from your recent visit. We are pleased you had a positive experience. We look forward to seeing you again soon!

Kind regards,
Kreate Dental Dartford

Rated 5 out of 5 stars

I’ve had dental work carried out over…

I’ve had dental work carried out over the past 18 months with both Mihir & Emma , and I am pleased with the way my smile looks today , probably the best my teeth have ever looked. The whole team are very friendly and professional, I would, and I have recommended to friends and family.

31 October 2024
Unprompted review
Kreate Dental logo

Reply from Kreate Dental

Dear Linda,

Thank you for your 5* review and feedback from your recent visits with Dr Mihir and Dr Emma. We are pleased you are happy with your smile. We look forward to seeing you again soon!

Kind regards,
Kreate Dental Dartford

Rated 5 out of 5 stars

Patients are always at the centre of dental care

The care received at Kreate Dental is second to none, I previously attended the same NHS dentist for over 50 years. I developed a painful tooth ache I contacted my dentist for an appointment, they could not see me for at least two weeks due the lack of appointments. I phoned Kreate Dental and was given an emergency appointment within 48 hour. I no longer attend dental care at my previous dentist and have all treatment at Kreate whereby I am able to receive high quality care.

Finally I would recommend Dr Ben Poon for his continued care and advice. Importantly not carrying out unnecessary dental work not required which I have had in the NHS in the past.

28 October 2024
Unprompted review
Kreate Dental logo

Reply from Kreate Dental

Dear Alan,

Thank you for your 5* review and feedback from your visit with Dr Poon. We are pleased you had a positive experience. We look forward to seeing you again soon!

Kind regards,
Kreate Dental Dartford

Rated 5 out of 5 stars

Amazing Dental Practice

Dr Emma Still is the best dentist I have ever been too, kind, compassionate and caring, what an amazing team, Thankyou Kreate Dental!

22 October 2024
Unprompted review
Kreate Dental logo

Reply from Kreate Dental

Dear Clare-Marie,

Thank you for your 5* review. We look forward to seeing you again soon!

Kind regards,
Kreate Dental Dartford

Rated 5 out of 5 stars

Very happy

Dr Emma Still is amazing! Professional, efficient and caring - what more can I ask for. Thank you.

16 October 2024
Unprompted review
Kreate Dental logo

Reply from Kreate Dental

Dear Zu,

Thank you for your 5* review and kind words about Dr Emma. We look forward to seeing you again soon!

Kind regards,
Kreate Dental Dartford

Rated 5 out of 5 stars

Great dentist

I visited to have my temporary crown removed and my permanent crown fitted. I had not previously met Dr. Ayush Gupta who was doing the fitting. I am a very nervous patient but together with Sue his dental nurse (who I’ve met many times) he put me at ease. The procedure was explained at every step and was quicker than I had expected. Very pleased.

10 October 2024
Unprompted review
Kreate Dental logo

Reply from Kreate Dental

Dear Lorraine,

Thank you for your 5* review and kind words about Dr Ayush and Sue. We look forward to seeing you at your next appointment!

Kind regards,
Kreate Dental Dartford

Rated 5 out of 5 stars

Mr Poon and the team were all very…

Mr Poon and the team were all very professional for my visit today. The reception staff too are always polite, friendly and helpful Thank you for a brilliant service.

14 October 2024
Unprompted review
Kreate Dental logo

Reply from Kreate Dental

Dear Janet,

Thank you for your 5* review and lovely words about Dr Poon and the rest of the team. We look forward to welcoming you at your next visit!

Kind regards,
Kreate Dental Dartford

Rated 5 out of 5 stars

What a wonderful team

What a wonderful team, particularly Aron & Annija. My treatment was explained throughout & this made me feel relaxed and reassured. The reception team are polite and helpful too.

10 October 2024
Unprompted review
Kreate Dental logo

Reply from Kreate Dental

Dear Lisa,

Thank you for your 5* review and lovely words about Dr Aron and Annija. We are glad you enjoyed your experience at our practice. We look forward to welcoming you at your next visit to us!

Kind regards,
Kreate Dental Rugby

Rated 5 out of 5 stars

I have been going to Kreate for a…

I have been going to Kreate for a number of years now and always have been well looked after by all staff. A massive thankyou as always to Roshni who has changed the way I feel about smiling again.

27 September 2024
Unprompted review
Kreate Dental logo

Reply from Kreate Dental

Dear Tony,

Thank you for your 5* review and kind words about Dr Roshni. We look forward to seeing you again soon!

Kind regards,
Kreate Dental Dartford

Rated 5 out of 5 stars

Warm welcome

Warm welcome, professional, friendly and unhurried service.

27 September 2024
Unprompted review
Kreate Dental logo

Reply from Kreate Dental

Dear JP,

Thank for your 5* review. We look forward to seeing you again soon.

Kind regards,
Kreate Dental

Rated 5 out of 5 stars

I would highly recommend Kreate Dental. Professional, friendly and helpful

I've been a patient here for many years. All the staff I've encountered, dentists, hygenists, dental nurses and receptionist are very friendly, welcoming and professional. When having work done, I'm constantly being monitored to make sure I'm comfortable and happy. The practice itself is bright, modern and clean. I would thoroughly recommend Kreate Dental.

20 August 2024
Unprompted review
Rated 5 out of 5 stars

Three appointments

I’ve had three appointments over the last month with Dr.Taison and dental nurse Beth, my last being on 8th August.
My first was preparation for a crown, the second fitting the crown and the third having a white filling done. Having spent this time at Kreate Dental, I think I can write a honest review. Taison showed me consideration, kindness, he explained everything he was doing in words I could understand. I came away thinking what a great team he and Beth were, so very professional.

8 August 2024
Unprompted review
Kreate Dental logo

Reply from Kreate Dental

Dear Sandra,

Thank you so much, the team really appreciate your kind review. We look forward to seeing you at your next appointment!

Kind regards,
Kreate Dental Dartford

Rated 1 out of 5 stars

We had been waiting for my son’s braces…

We had been waiting for my son’s braces appointment for a long time, around a year. Today when I attended with my son, the dentist examined him and asked a few questions, he also asked him whether you still need the braces? My child answered “I am not sure” the dentist said “then I am referring back to your dentist and ask them to refer him again for braces when he is sure”.

Most of the things we are doing and deciding for our son as he has some medical conditions. I am so disappointed that the dentist decided based on what my son said but didn’t ask the parent’s opinion.

Last January also we had an appointment for the same reason (for braces) with the same dentist but he postponed this for 8 months and now he has referred back to our dentist without doing anything.

I tried to explain to him to consider our (the parents’) opinions and request to consider doing braces sooner, but he refused to listen to me.

It seems the dentist is the owner of Kreate dental so whatever I write here will not help in any way, however I just want to tell him that I wasn’t happy today.

Best regards,
Malaravan S

6 August 2024
Unprompted review
Rated 5 out of 5 stars

I always enjoy attending Kreate…

I always enjoy attending Kreate dentist. The receptionist is welcoming and Dr Benjamin Poon is excellent at his job and very informative. I highly recommend anyone who is looking for a great dentist

30 July 2024
Unprompted review
Kreate Dental logo

Reply from Kreate Dental

Dear John,

Thank you for leaving such a positive review. We look forward to seeing you at your next appointment!

Kind regards,
Kreate Dental Dartford

Rated 5 out of 5 stars

All Staff are friendly and helpful

All Staff are friendly and helpful.
Dr Emma always puts me at ease and explains everything she’s going to do in an easy going way that doesn’t freak me out!
I’m able to actually relax in the dental chair as I trust that if I feel even slightly uncomfortable Dr Emma will stop immediately and sort out whatever is needed to ensure I’m comfortable again.
I’ve been back multiple times, and there’s never any issues if I want to delay further treatment for any reason.
I never have any nervousness attending appointments here, whereas with other places I’ve ended up not going back after one appointment.
Totally recommended!

22 July 2024
Unprompted review
Kreate Dental logo

Reply from Kreate Dental

Dear Krisha,

Thank you for leaving such a positive review. Dr Emma really appreciates the kind words and we are very lucky to have her here! We are pleased that your visits have been a positive experience. We look forward to seeing you again soon!

Kind regards,
Kreate Dental Dartford

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