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Krea Reviews 

129
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Considering 84 reviews, most reviewers were somewhat happy with their experience overall. Many users appreciate Krea as a valuable and creative tool, finding it fast and effective for generating images and exploring ideas with its wide range of models and intuitive interface. Reviewers often highlight its ability to produce consistent, high-quality results, and several customers also praise the helpful and professional customer service for resolving account issues. However, some people mentioned significant issues with subscriptions and billing, including unexpected charges, automatic renewals without permission, and concerns about token usage. Customers also reported difficulties with customer support being unresponsive or unhelpful when trying to resolve these financial concerns or obtain refunds. Additionally, some found the AI output to be inconsistent or unusable, with concerns about prompt restrictions and the tool not being user-friendly for beginners.

What people talk about most

Product

Customers had ambiguous experiences with the product, with many praising it as a fantastic resource and a... See more

User experience

Reviewers mention ambiguous feedback about user experience, with many praising the platform as an amazing,... See more

Artificial intelligence

Clients share ambiguous opinions on artificial intelligence, with many praising its capabilities and... See more

Subscription

People report ambiguous experiences with subscription, with some customers finding the monthly subscription... See more

Customer service

Users describe ambiguous interactions with customer service, with some reviewers reporting positive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A convenient aggregator for testing new commercial models so as not to pay for many different subscriptions. But to solve specific problems, it seems better to use the neural networks themselves or sp... See more

Rated 2 out of 5 stars

The image and video quality are indeed very good. However, credibility has been seriously damaged by the decision to publicly advertise a free tier that was later silently removed. Support claims... See more

Rated 2 out of 5 stars

Krea promised a lot but I was required to pay for a subscription before I could test the AI service to see if it was suitable. They also promised to refund if not satisfied. The AI generation was la... See more

Rated 2 out of 5 stars

It is artificial, but without intelligence, it is unable to follow or carry out any instructions. Neither in English nor in any other language. A 5-year-old child is capable of following instructions,... See more


Company details

  1. Software Company
  2. Software Vendor

About Krea

Written by the company

Krea is an AI creative suite based in San Francisco, CA. We help anyone turn an idea into professional-quality images and video, right from the browser, with no design or technical skills required.

Krea brings today's leading AI models together in one place, so you do not have to juggle a dozen separate apps. Whether you are a designer, marketer, content creator, photographer, small business owner, or hobbyist, you can go from a simple description to a finished visual in minutes.

What you can do with Krea:

  • AI image generation: create images from a text prompt or your own reference images.
  • AI video generation: turn text and images into video.
  • Enhance and upscale: restore and sharpen photos and footage to crisp, high resolution.
  • Edit: retouch, inpaint, and compose on an open canvas.
  • Real-time generation: watch your image update instantly as you type or draw.
  • Train your own styles: teach Krea your look so everything you make stays on brand.
  • 3D: generate 3D models and build scenes.

We keep powerful tools approachable and fast, and we ship new models and features constantly. Our community helps shape what we build next.

You can start for free, with paid plans available as your needs grow. Krea runs in any modern browser, with nothing to install.

Get in touch: visit krea.ai, join our Discord, and follow @krea_ai on X.


Contact info

3.5

Average

TrustScore 3.5 out of 5

129 reviews

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Hasn’t replied to negative reviews

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3.5

All reviews

(129)

96 reviews in the last 12 months

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Rated 5 out of 5 stars

My favorite for a number of reasons

No generator follows a prompt perfectly, in my experience. But KREA has the great advantage that it is very fast, good colors, keeps your prompts as well as all your creations easily available and easily downloadable (which isn't the case in some other programs!!) KREA has menu's with possibilities, billing, how much is left of what you subscribed to, etc. And prompts can be combined with pictures for surprising results. It's definitely my favorite generator.

3 October 2025
Unprompted review
Rated 5 out of 5 stars

Good image generator for marketing

really cool ai art generator. consistently gives me great images. better than midourney from my tetsting, more controllability. pricing isn't bad either. will continue using for my marketing agency.

3 September 2025
Unprompted review
Rated 4 out of 5 stars

A convenient aggregator for testing new…

A convenient aggregator for testing new commercial models so as not to pay for many different subscriptions. But to solve specific problems, it seems better to use the neural networks themselves or specialized products for their category (design, marketing), where the tools are not thoughtlessly added, but somehow fit together. As an example - if you want to make a video, it does not offer to use your own generated images, only from the image tab you can select generate a video with a few clicks. Of the advantages - a cool own finetune model flux

16 July 2025
Rated 1 out of 5 stars

Subscription suddenly cancelled without action or notice, no confirmation email, no explanation

I had an active Krea Max subscription that I used daily, fully functional until the evening of June 25, 2025.
I’ve always logged in already authenticated, never changed or cancelled anything, and have all invoices on record, including the latest one.
Out of nowhere, I found my account with no active subscription and 0 compute credits, as if I had cancelled the plan, which I did not do.
After contacting Krea, they replied with a screenshot claiming that I selected the reason “I found an alternative” when cancelling something that never happened.
I explicitly stated that I never submitted such a request.
I received no prior warning and no email confirming any cancellation, which should be standard procedure if I had done it myself.

26 June 2025
Unprompted review
Rated 1 out of 5 stars

Way too expensive

Way too expensive

Output is not worth the money. Also tried contacting customer support. They claim they answere in 24H but its been 20 days and no response.

Looks like a cheap moneygrab nothing more

1 June 2025
Unprompted review
Rated 1 out of 5 stars

Great website, poor execution

good features, poor performance, many of the most interesting features work slowly or constantly having to refresh a page when things freeze, not good if you're trying to get work done without hiccups, not sure how much longer i will be a customer, am already on the highest tier so this is especially annoying

16 June 2025
Unprompted review
Rated 1 out of 5 stars

Worst customer services and billing…

Worst customer services and billing department.
They did not notify me about the trail ending, they are still trying to charge my card after 12 times decline. I emailed their billing department about the issue but no response, their is no way to cancel your subscription once trial period over.

9 June 2025
Unprompted review
Rated 1 out of 5 stars

No support + money hungry company.

Absolutely trash support and trash company. Will email you back instantly until you request a refund, then suddenly ghost you. Could’ve been a great platform if they actually cared even a little about their customers. DO NOT PAY FOR THEIR SERVICES.

6 June 2025
Unprompted review
Rated 2 out of 5 stars

Buggy service

Service is too buggy to be taken seriously. Video gen service often freezes on 'submitting' the job, or fails to produce a video, especially with Kling models. Service is down too often, I'm constantly refreshing my Chrome browser in the hope that something will work. Needs improvement. A real block to workflow.

5 June 2025
Unprompted review
Rated 1 out of 5 stars

Unreliable service

Unreliable service, constant crashes, it's been down for half a day now, impossible to work. Technical support is terrible, they lie, they charged me for the subscription but didn't provide the service. They refused to refund my money.

4 June 2025
Unprompted review
Rated 1 out of 5 stars

SCAMMED ME FOR 10$!!

SCAMMED ME FOR 10$!!! I literally cancelled them and they still charged me!!!
DO NOT USE!! I REPEAT DO NOT USE!!!

And the quality is bad too. + they censor everything

1 May 2025
Unprompted review

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