I just built a new computer and didn't realize my old windows key would not work on the new one, it was an OEM and didn't know it. I couldn't really afford to buy a key from anywhere else but thanks t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This is the second time I’ve purchased a key from KRB. Both times, I received the key immediately and both keys worked (each on a different PC). I contacted customer support on my first purchase becau... See more
The key these guys sent worked but installing motherboard level stuff invalidated it. I thought I would need to buy another key but they gave me a replacement and it has been working fine ever since.... See more
I purchased a key, input the key and was informed it was an invalid key. Was 1 star review, but when i reached out to customer service about the product delivery issue they quickly resolved the iss... See more
Company replied
Company details
Written by the company
KrbKeys is a leading IT distribution company. The company yields a prime destination for various kinds of hardware and software including oparating systems, antivirus, Internet security and much more. KrbKeys provide Digital Downloads for the latest OS and softwares to thousands of customers worldwide each month. Have an issue? Please contact our support team Support@krbkeys.com to give us a chance to resolve your problem, before writing a negative review. Thank you!
Contact info
3598 Mountain View Ave, 90066, Los Angeles, United States
- support@krbkeys.com
- krbkeys.com
4.7
Excellent
417 reviews
Replied to 87% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Process was easy and fast
Process was easy and fast. The keys were valid and it was a good experience.
15 August 2024
Great customer service
Great customer service! Had a issue getting part of my order, quick chat online and they fixed the problem in 5 minutes!
27 July 2024
Perfect experience simple fast and no spam or gimmicks
Speed of purchus, speed of receiving product key everything clear and on time or faster and no spam love them have used them for a few purchases and will again for sure always refer people to them.
22 November 2023
Ordered a win11 home key
Ordered a win11 home key. Easy process. Support was prompt when I asked questions about which license and the price was great.
3 July 2024
Happy
1. It works
2. Simple no confusing pop-up's, click here click there stuff, just simple and easy
17 June 2024
I made the mistake but they got me up and going
I enter both keys I bought into windows and they did not work and then I realized that I had bought the home windows version not the pro version I needed. They got me all straighten out. We'll done you guys!
13 June 2024
Unprompted review
took a few tries but we didit.
7 June 2024
remove "activate windows now watermark"
I only needed a product key to activate my installed Windows 10 OS. within 10 minutes they emailed me my new product key which I entered, Microsoft recognized, and now I have a "genuine copy of Windows 10". I got rid of that annoying "active windows now watermark"!!!
23 May 2024
Easy to navigate Website
Easy to navigate Website. Check out was easy and fast. Received Product Keys quickly.
17 May 2024
The experience was great
The experience was great, it was quick easy and helped in a crunch.
13 May 2024
As stated
From the time I placed the order to the time i had Office Professional running on mt PC was probably less than fifteen minutes.
27 April 2024
Unprompted review
Good service
18 April 2024
Unprompted review
great value - trustworthy
Paid using paypal, no issues with payment. Received key in Email about 15 minutes after payment.
20 April 2024
Unprompted review
Quick and good customer service
First key i purchased did not activate my windows. I emailed the support and was sent back a response almost immediately with a new key. Second key worked perfectly. Very good experience!
21 April 2024
Unprompted review
Scam
Scam - Scam
Sold me a defective key and then they blame Microsoft and have them try and fix - but Microsoft doesn't work for them - so logic speaks to the business that sold the key that they must have support for a defective product - otherwise the business is called something else. . .
They can't help
[BBB] TIME
19 April 2024
Unprompted review
Reply from Krbkeys
Thank you for reaching out. We’ve already sent an email detailing the issue and our proposed resolution. Please check your inbox, and let us know if you have any questions or need further assistance.
Best regards,
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.