I have to say thank you to Peggy who was great from start to finish. Paid on time and correctly every week and at the end of the 13 weeks I was paid out my holiday entitlement in full without any issu... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It’s glad to have encountered KPI-Peggy from Crewe Branch to start up my assignment history in London. Though it’s not yet with any long term job, but Peggy did generate her efforts & assistance to dr... See more
Company replied
As January is usually a quiet time i reached out to Mick Hayes@KPI Glasgow to get registered. Super quick and straightforward process. Had my first assignment within 2 days. After proving myself ther... See more
Company replied
It's cool to have met Michael Hayes in Glasgow, he's one of the best employers I have ever met and worked with. He always wants to hear from you after every completed shift. As someone who had encount... See more
Company replied
Company details
Written by the company
Welcome KPI Hospitality. SERVING UP THE TASTIEST TALENT! KPI Hospitality is a leading provider of hospitality staff to hotels, restaurants, sporting venues, event centres and tourist attractions across the UK. Our staff are trained and experienced to ensure your guests receive the very best service and together we achieve ⭐⭐⭐⭐⭐ reviews. If you are looking for your next career move, a better suited position or just some extra cash we have lots of opportunities across the country with some of the UK's favourite brands like: Alton Towers, Q Hotels, Compass Group, Aramark, Chester Racecourse, Legacy Hotels and many more. Whether its managerial roles and spinning plates is your thing or perhaps serving fine diners is your passion we have roles in every aspect of hospitality to choose from. We are currently recruiting people for the following hospitality jobs: Housekeeper, Waiter, Barista, Head Chef, Chef de Partie, Kitchen Assistance, Pot Washer, F&B Manager, Event Staff, Host/Hostess, Night Porter, Bar Staff, Bar Manager, Reception, Concierge, General Manager, Spa Therapist, Front of House, Chambermaids, Cleaners and many others.
Contact info
505 Etruria Road, ST4 6JH, Stoke-on-Trent, United Kingdom
- 01616949758
- info@kpihospitality.co.uk
- kpihospitality.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from KPI Hospitality
A cut above
As January is usually a quiet time i reached out to Mick Hayes@KPI Glasgow to get registered. Super quick and straightforward process. Had my first assignment within 2 days. After proving myself there, he offered a great opportunity for a 3 month assignment requiring more than usual security clearance. Mick Hayes helped me every step of the way. He checks in at least twice a week to see how I am doing. Great communication, plenty of work and good rates of pay. Look forward to many future assignments with you Mick Hayes@KPIGlasgow.

Reply from KPI Hospitality
It was awesome working with Mick @ Kpi…
It was awesome working with Mick @ Kpi Hospitality. I really appreciate the time frame I have been with them, he was such a wonderful person and there was no regret working with him.

Reply from KPI Hospitality
Been working for KPI for a little bit…
Been working for KPI for a little bit now and I can say the are one of the best agency to work for as a chef. Happy to be part of the team

Reply from KPI Hospitality
Working with KPI
This is my first time working with an agency. And since day one i have been taken care of. A very special mention and a big big thank you to Mick.Told him my situation and he said leave the rest to me! He is a man of his word.He always communicates and is always there when needed no matter what time or day it is. I Will definitely recommend his agency. Thank you Mick for everything.

Reply from KPI Hospitality

Reply from KPI Hospitality
Avoid
Application process was quick and easy, phonecalls and emails were answered quickly until I actually started work. Zero communication between the agency and work place. Phonecalls not answered and had to follow up emails several times. Had to ask for rotas constantly. Turned up to work today to discover I was no longer needed and nobody told me. 4 weeks before Christmas! Sent an email to Mick which has been ignored. Avoid at all costs!

Reply from KPI Hospitality
Peggy and Nick of KPI Recruiting
Peggy and Nick of KPI Recruiting offer a good service.

Reply from KPI Hospitality

Reply from KPI Hospitality
Peggy was fantastic,always available to…
Peggy was fantastic,always available to answer my questions and providing update to keep me informed. I genuinely felt like they were on my side,working hard to match me with a role that was great fit . Thanks Peggy

Reply from KPI Hospitality
Brillant staff with quick response for…
Brillant staff with quick response for any issues regarding to payroll arrangement. Thank you Nick.

Reply from KPI Hospitality
Excellent Service
Very helpful and nothing is a hassle. The Chef's that have been sent to us have been very helpful. Easy to set up with Michael always available when you contact him. Highly recommend.

Reply from KPI Hospitality
He contacted me and entrusted me with…
He contacted me and entrusted me with my work clearly and in detail, and he is responsible for replying to WhatsApp.

Reply from KPI Hospitality
Big thanks and appreciation to Nick !!
Big thanks and appreciation to Nick !!
Nick is really a wonderful staff. He is reliable , responsible , and helpful. When my new agent email reference check to him , he responded and replied so quickly and politely. I never see so helpful staff long time.
Once again , thank you Nick .

Reply from KPI Hospitality
Nick is amazing
Nick is great. Quick reply and always manages to get staff quickly and efficiently even on a last minute request.

Reply from KPI Hospitality
Mick is helpful and funny
Mick is helpful, honest and funny always!
Highly recommend it!

Reply from KPI Hospitality
Hospitality job expert
Thank you for the big helpful with Mr. Michael Hayes from Glasgow team.
Very friendly gentleman with strong Professional sense and smart arrangement, helping me a lots for job hunting.

Reply from KPI Hospitality
Kpi look after you specially Michael
Everything so happy with Michael Hayes great guy in work and out work

Reply from KPI Hospitality
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







