Kotomi Swim Reviews 

405
•
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

I bought the Rochelle bikini top and bottoms in the ruched red/orange floral pattern. Bottoms are the cutest things ever, and they make your legs and booty look fantastic. Top is great as well, I real... See more

Company replied

Rated 2 out of 5 stars

I ordered the new suki skirt when it arrived it has holes on the sides of the skirt the design was really great though. I emailed them that I wanted to exchange for the same item. To be fair communica... See more

Rated 4 out of 5 stars

My bikini is amazing. The ribbing of the material and colours were beautiful and the overall quality is so good! I thought the bottoms would be too small but they were actually really flattering. My... See more

Company replied

Rated 2 out of 5 stars

Sizing was difficult and the way it fit was different from the images on the website. Returned my first set of bikinis and got a store credit,I used that to get a different underwear, thinking it woul... See more

Company details

  1. Swimwear Store

Written by the company

Australian-Designed Swimwear Label. Designed with Flattering Fits and Cheeky Cuts. Shop now: kotomi.com.au


Contact info

3.5

Average

TrustScore 3.5 out of 5

405 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(405)

7 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

Customer service was excellent! I had an issue with my order and it was resolved immediately with no problems at all! I was really happy with the attention and how quick they were to make everything good. Would definitely buy again!

28 June 2021
Rated 5 out of 5 stars

The bikinis are amazing quality and my…

The bikinis are amazing quality and my absolute favourite. The sizing is very accurate and both the tops and bottoms feel very secure! As well, the padding fits in nicely and is not visible. Definitely worth the buy if you’re looking for a high quality, beautiful bikini!

24 June 2021
Rated 5 out of 5 stars

LOVEE THEM!

LOVEE THEM!! Wonderful service, I had a problem with a gift card that I had received and they immediately rewrite me to fix the problem! I've been making two orders on their site and once again the swimsuits are very good qualities and do perfectly!

23 June 2021
Rated 5 out of 5 stars

Extremely friendly service 😁

First time I bought overseas. Kotomi delivered within a week to Europe. Unfortunatly I was sent two identical items. This slight error was put right by mail and received missing item soon after. Would buy again with Kotomi, however taxes and customs made my purchase expensive. Not Kotomi's fault.

22 June 2021
Rated 3 out of 5 stars

Not the worst

6/10 quality, the top wasn’t what I thought it would be. Only a tad better then shein

Overall 3.5/5 I would wear it if it was the only bikini that I had.

21 June 2021
Rated 4 out of 5 stars

Very cute swim bottoms

Very cute swim bottoms, definitely not seethrough and are double lined! Fit was a little snug for the size- something to consider if you are a girl with a big booty ;)

17 June 2021
Rated 5 out of 5 stars

LOVE!!

I was actually really impressed, the quality of the swimsuit is great, the cut is so flattering, and fit is true to size. I also loved the fact that it came in a nice swimsuit bag AND a chocolate (I'm all about the details)!!! I will definitely purchase again :)

17 June 2021
Rated 5 out of 5 stars

Amazing service

Amazing service! They have great quality suits and I bought this from the US, and still got it quicker than anticipated. I didn’t think I’d have it in time for my vacation, but I did! So happy with this brand and will always come back for more!

16 June 2021
Rated 5 out of 5 stars

Quick customer service and happy purchases

I ordered 3 swimwear pieces from Kotomi Swim and had a great customer experience. I emailed support ahead of time with my measurements and they provide size recommendations within the same day. The items arrived from Australia within a week to California. My swimsuits are great quality, the correct size and super unique! I’m so glad that I contacted customer before I ordered for sizing questions because the sizing is a little different from what I’d typically order. I didn’t need to return anything from my order.

15 June 2021
Rated 5 out of 5 stars

Verve Black Series

I love how much effort Kotomi puts into their products and care. I ordered the Verve Black Series but with the bike shorts instead of the leggings (I have way too many full length leggings at home so it's nice to own shorter length ones). The material feels really good and it's comfortable and breathable. Thanks so much for the mini Tim Tams too btw because I definitely needed that treat! 😝 I loved how the leggings don't roll off when doing certain exercises. That was one of the big yays for me. Overall, I highly recommend and can't wait to purchase more from their Active Series. 😍

15 June 2021
Rated 5 out of 5 stars

Great quality and fit!

I was impressed with the quality of the suit, the cut/fit and the shipping time! Only issue is I wish they had more of the best sellers in stock so I could order more!

10 June 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look