While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Hobbies & Crafts

Information provided by various external sources

Our huge Kosmic Sound Osborne Park store features expanded new areas for our Keyboards, DJ, Recording Live Sound, Drum and Guitar offerings. We have a massive inventory on display, so you have a great choice of all the best products available.


Contact info

2.9

Average

TrustScore 3 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ordered a yamaha drum kit

Ordered a yamaha drum kit, picked up on store, they don't have the throne on stock and said wil going to ship, one week later never heard from again despite several follow-up!

Im pretty upset with horrible customer service or lack there of.

Won't buy again for sure!

27 November 2024
Unprompted review
Rated 1 out of 5 stars

BEWARE of Kosmic Sount, Dale Cleves Music

Kosmic Sound shipped me a USED Yamaha CG-TA guitar in an IBANEZ guitar box after I selected and paid the price for a NEW Yamaha Classical TransAcoustic guitar. Did they think I was stupid or dumb? KOSMIC also did not send me the warranty/Instruction pamphlet or truss allen key. The USED Yamaha they sent me also had finger oil and wear marks on the fretboard. Plus, it had dust under the strings near the saddle/bridge. Overwhelming evidence that the guitar was not a NEW Yamaha CG-TA.

8 November 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look