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See what reviewers are saying

Rated 1 out of 5 stars

I passed their evaluation and received a $10,000 funded account. This was not an instant account. After trading properly and following all rules, my account was suddenly suspended without any v... See more

Rated 1 out of 5 stars

Been over 3 weeks since payout submitted and have still not heard back from them. Not responding to any contact attempt or emails. After reading through some reviews it seems like others are experien... See more

Rated 4 out of 5 stars

Kortna FX has been exceptional form the get-go! I used a Easy funded mt5 from MQL5, which made passing the trading challenge a breeze. Their clear stance on no IP problems during payouts is very reass... See more

Rated 4 out of 5 stars

Hey everyone, I just passed my Kortana Challenge on my own! I was skeptical about Easy Funded HFT on MLQ5, given the many underwhelming EAs out there. However, after reading positive reviews, I decide... See more

Company details

  1. Alternative Financial Service

Written by the company

Kortana provides funding for elite forex traders around the world.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

SCAMMERS ALERT! SCAMMERS ALERT! SCAMMERS!

worst scammers at the moment, They denied my three different payouts on three different accounts for their fake reason of account management!
And worst thing is they also terminated all my three funded accounts!
worst thieves in the prop firm space!
Is a shame they are still advertising and luring new people in the scam.
All the positive reviews are paid reviews!
Be warned.

10 June 2024
Unprompted review
KortanaFX logo

Reply from KortanaFX

Hello Jerry Udzua, we are sorry for your comment, but we have reviewed your case again and unfortunately if you have violated the third-party account management rule, this rule is extremely easy to comply with by strictly following the following instructions.

1. Use your own device (cell phone, tablet or laptop)

2. Do not give your passwords to anyone, friend or sponsor.

3. Enter ONLY your account or accounts that are in your name, if our Software registers that there were or are more Kortana accounts in your name, other people will take it as Account Management.

4. Remember that the IP address cannot have records on other devices. Your account must be operated solely by YOU, registered only on the device to be used and must not have any registration on other devices.

That is why we will ALWAYS recommend that you manage your accounts PERSONALLY so that you do not have problems with your payments. Also, remember to manage a fixed IP in your account.

It was determined that the IP is associated with other accounts, for this reason it is classified as third-party account management and, as mentioned above, it is a prohibited practice in our company. We always recommend reading the rules before operating to avoid future inconveniences. https://intercom.help/kortana/en. If no rules are broken, you will ALWAYS receive your payment from Kortana 100% of the time. We are currently paying over $3,000,000 per month to our merchants, which can be seen on our Telegram and on our Instagram. If you have any questions or need further clarification, we are available more than 10 hours a day on live chat.

Rated 1 out of 5 stars

Scamming company

Scamming company, they denied my payout due to multiple IP addresses for my account but I explained that the other IP detected was from a siblings account who I live with and we both had our own accounts on our own devices and never managed each others accounts. Also I had built over $5k in profit and when I requested payout and they reviewed my account and completely dumped my profits within a day, bearing in mind I wasn’t able to access my account during the review phase. So now when I log into my kortana dashboard I can see where they have crashed my hard earned profits.

1 July 2024
Unprompted review
KortanaFX logo

Reply from KortanaFX

Hello Cameron Winn, we are sorry for your comment, but we have reviewed your case again and unfortunately if you have violated the third-party account management rule, this rule is extremely easy to comply with by strictly following the following instructions.

1. Use your own device (cell phone, tablet or laptop)

2. Do not give your passwords to anyone, friend or sponsor.

3. Enter ONLY your account or accounts that are in your name, if our Software registers that there were or are more Kortana accounts in your name, other people will take it as Account Management.

4. Remember that the IP address cannot have records on other devices. Your account must be operated solely by YOU, registered only on the device to be used and must not have any registration on other devices.

That is why we will ALWAYS recommend that you manage your accounts PERSONALLY so that you do not have problems with your payments. Also, remember to manage a fixed IP in your account.

It was determined that the IP is associated with other accounts, for this reason it is classified as third-party account management and, as mentioned above, it is a prohibited practice in our company. We always recommend reading the rules before operating to avoid future inconveniences. https://intercom.help/kortana/en. If no rules are broken, you will ALWAYS receive your payment from Kortana 100% of the time. We are currently paying over $3,000,000 per month to our merchants, which can be seen on our Telegram and on our Instagram. If you have any questions or need further clarification, we are available more than 10 hours a day on live chat.

Rated 1 out of 5 stars

Payout rejected 3 times and no reason breach

This firm is 100% scam. Never got any payout from them, did everything according their rules. They changed broker 3 times during me having an account with them (because they are scamming people, brokers don't want to do business with them) first payout got rejected, they changed rules without prior notice and my consistency rule would be violated with the new 33% standard and reaching that I would pass max profit so payout would not be possible, second time no payout also but still got a fresh account on the new broker migration towards MT5. Now again I traded exactly according their rules, requested payout of only 2% profit and got rejected for no reason. They say it's ACCOUNT MANAGEMENT -> IP rule violation. But I have only been trading on my phone on the same mobile network. Now they breached my account for no reason.

Customer support not available, it's just a bot. Don't mind the positive reviews here on trustpilot those are all fake, I know a lot of traders and they all experiencing the same. Most people won't even reach profit split so they never know.

29 June 2024
Unprompted review
KortanaFX logo

Reply from KortanaFX

Hello John, we are sorry for your comment, but we have reviewed your case again and unfortunately if you have violated the third-party account management rule, this rule is extremely easy to comply with by strictly following the following instructions.

1. Use your own device (cell phone, tablet or laptop)

2. Do not give your passwords to anyone, friend or sponsor.

3. Enter ONLY your account or accounts that are in your name, if our Software registers that there were or are more Kortana accounts in your name, other people will take it as Account Management.

4. Remember that the IP address cannot have records on other devices. Your account must be operated solely by YOU, registered only on the device to be used and must not have any registration on other devices.

That is why we will ALWAYS recommend that you manage your accounts PERSONALLY so that you do not have problems with your payments. Also, remember to manage a fixed IP in your account.

It was determined that the IP is associated with other accounts, for this reason it is classified as third-party account management and, as mentioned above, it is a prohibited practice in our company. We always recommend reading the rules before operating to avoid future inconveniences. https://intercom.help/kortana/en. If no rules are broken, you will ALWAYS receive your payment from Kortana 100% of the time. We are currently paying over $3,000,000 per month to our merchants, which can be seen on our Telegram and on our Instagram. If you have any questions or need further clarification, we are available more than 10 hours a day on live chat.

Rated 1 out of 5 stars

Beware! Scam Alert: Fake Reviews Galore



I recently purchased an account with this company, successfully passed their challenge, and hit the payout profit target. However, when I requested my profits, they hit me with an excuse: they claimed they detected a violation based on my IP address, which apparently showed three different IPs.

In response, I promptly provided supporting documentation, including screenshots from my service provider. I explained that a power outage in my neighborhood forced me to connect my laptop to the internet via my phone, resulting in a different IP address. I even shared my broadband contract, which clearly states that the IP changes upon reset as a security measure.

Their reply? An automated email that screamed “AI” rather than “customer service.” It’s as if they didn’t bother reading my detailed explanation or showing any human empathy.

But that’s not all. If you take a closer look at their Trustpilot reviews, you’ll notice a suspicious pattern. The majority of their 5-star ratings come from brand-new accounts, and these reviews lack specificity about the company’s services. Some even mention a different service called “Easy Funded EA” on the MQL5 marketplace. It’s all too fishy.

Why isn’t Trustpilot taking action against this obvious manipulation? 🤔

28 June 2024
Unprompted review
Rated 4 out of 5 stars

Kortana FX has impressed me with how…

Kortana FX has impressed me with how well their rules align with my personal trading style, creating a tailor-made experience that's hard to find elsewhere. After renting Easy Funded MT5 on mql5 and purchasing the challenge with a 40% discount, I feel fully equipped and more prepared than ever for the upcoming funding. It's an exhilarating time, knowing that kortana FX's supportive environment is there to foster my trading ambitions!

11 June 2024
Unprompted review
Rated 1 out of 5 stars

DON'T FALL FOR IT!

DON'T FALL FOR IT! Biggest SCAM out there! After a payout request, my account was hard breached for 'ACCOUNT MANAGEMENT'. This is the biggest b*llshit there is, because I only logged in via my OWN SERVER, to which no other account can be linked and no more than 1 IP address is used. They don't pay out big amounts, please don't fall for it.

1 July 2024
Unprompted review
KortanaFX logo

Reply from KortanaFX

Hello Lars, we are sorry for your comment, but we have reviewed your case again and unfortunately if you have violated the third-party account management rule, this rule is extremely easy to comply with by strictly following the following instructions.

1. Use your own device (cell phone, tablet or laptop)

2. Do not give your passwords to anyone, friend or sponsor.

3. Enter ONLY your account or accounts that are in your name, if our Software registers that there were or are more Kortana accounts in your name, other people will take it as Account Management.

4. Remember that the IP address cannot have records on other devices. Your account must be operated solely by YOU, registered only on the device to be used and must not have any registration on other devices.

That is why we will ALWAYS recommend that you manage your accounts PERSONALLY so that you do not have problems with your payments. Also, remember to manage a fixed IP in your account.

It was determined that the IP is associated with other accounts, for this reason it is classified as third-party account management and, as mentioned above, it is a prohibited practice in our company. We always recommend reading the rules before operating to avoid future inconveniences. https://intercom.help/kortana/en. If no rules are broken, you will ALWAYS receive your payment from Kortana 100% of the time. We are currently paying over $3,000,000 per month to our merchants, which can be seen on our Telegram and on our Instagram. If you have any questions or need further clarification, we are available more than 10 hours a day on live chat.

Rated 1 out of 5 stars

Kortana fx seems to be a scam.

Kortana fx seems to be running some sort of scam. Dont pay attention to the so called good reviews you see here as those are probably orchestrated by their in house team. I abided by all the rules but because they could not provide proof that i broke any rules, they decided to deny my payout due to "account management". Up until now they are yet to show me proof of this account management. Tomorrow I will be putting in a report about their dealings to the appropriate regulatory authorities.

30 June 2024
Unprompted review
KortanaFX logo

Reply from KortanaFX

Hello Eniola Akinkugbe, we are sorry for your comment, but we have reviewed your case again and unfortunately if you have violated the third-party account management rule, this rule is extremely easy to comply with by strictly following the following instructions.

1. Use your own device (cell phone, tablet or laptop)

2. Do not give your passwords to anyone, friend or sponsor.

3. Enter ONLY your account or accounts that are in your name, if our Software registers that there were or are more Kortana accounts in your name, other people will take it as Account Management.

4. Remember that the IP address cannot have records on other devices. Your account must be operated solely by YOU, registered only on the device to be used and must not have any registration on other devices.

That is why we will ALWAYS recommend that you manage your accounts PERSONALLY so that you do not have problems with your payments. Also, remember to manage a fixed IP in your account.

It was determined that the IP is associated with other accounts, for this reason it is classified as third-party account management and, as mentioned above, it is a prohibited practice in our company. We always recommend reading the rules before operating to avoid future inconveniences. https://intercom.help/kortana/en. If no rules are broken, you will ALWAYS receive your payment from Kortana 100% of the time. We are currently paying over $3,000,000 per month to our merchants, which can be seen on our Telegram and on our Instagram. If you have any questions or need further clarification, we are available more than 10 hours a day on live chat.

Rated 1 out of 5 stars

Its a 100% scam

Its a 100% scam.
5 times in a row they rejacted my payout. Over 20k in payout gone. thanks for nothing. maybe they will pay 50/50 but after that you wont get any payouts.
The Support-Chat is now "AI". I cant explain how trashy that is, because u cant get in connect with them.
stay away!

28 June 2024
Unprompted review
Rated 1 out of 5 stars

I had an extremely frustrating…

I had an extremely frustrating experience with KortanaFX. Despite following all their procedures and using the same IP address consistently, they refused to process my withdrawal request. They claimed it was due to an IP address issue, accusing me of account mismanagement, which is completely untrue.

I have tried to explain and provide all necessary details to resolve this situation, but they have been unresponsive and unhelpful. This has caused a significant inconvenience and loss of trust in their service.

I would not recommend KortanaFX to anyone looking for a reliable trading platform. Their customer service is poor, and their policies are overly restrictive and unjust.

29 June 2024
Unprompted review
Rated 1 out of 5 stars

Payout Denial

I recently requested a payout, but it was denied due to an alleged breach of the stack policy. It's frustrating because I am extremely careful and never opened more than two trades on the same pair. However, I do close trades with multiple take profits (TPs). They closed my account, claiming they couldn't identify this practice. My advice: don't waste your capital and time trading with this prop firm.

28 June 2024
Unprompted review
Rated 1 out of 5 stars

5 time in a row „rule Break“

5 time in a row „rule Break“

I have made more than 20.000 Dollar in payout at 70% Stage.
I have Screenshots of conversations with wrong statements of the „Support“ Team, what causes hard breach. They wont give you all informations, because they want you to lose.
Just stop giving them Money. ****in scammers.

29 June 2024
Unprompted review
Rated 1 out of 5 stars

Kortana Won’t Pay

I recently bought an account with Kortana and passed it, then made some profits and when it came time for the payouts, they not once but twice rejected them due to the “IP address rule”. So they’re basically telling you if you wanna trade with us, lock yourself in your room and don’t go anywhere with the device you trade from so your IP address remains the same. I’m someone who travels a lot, which is why I’m trading in the first place, for freedom to trade from anywhere in the world, but everytime I travel or connect to a new wifi, my IP address will change, so they decline the payout because of that, which makes 0 sense, as a trader you should be free to trade from wherever you want. V bad experience with Kortana, I would not recommend.

21 June 2024
Unprompted review
Rated 1 out of 5 stars

This is not a prop firm you should work…

This is not a prop firm you should work with as a trader that want to succeed ...Buy prop firms without issues and that has no crazy rules like these guys.Buy ftmo,fundednext etc their rules r clean and straight forward.
Kortanafx denied my withdrawal on the grounds of account management ..I traded that account myself and they said their systwm noticed various IP addresses ...Can they show me those IP addresses and the devices attached to it lets see....They closed my account and rejected my withdrawal ...Kortanafx that is fraud ...very fraudulent ...U guys are just messing with traders and taking their funds considering they have a profit share of 50/50 still they had to steal my payout.. why do we have to wait until after 21 days to be reviewed ...the moment your account dictates another IP address an email should be sent with the decice and IP address....
Kortana fx stole my payout

27 June 2024
Unprompted review
Rated 1 out of 5 stars

They did not give me a login after payment

I paid for a challenge with crypto my money was taken and till this day no login or even confirmation

27 June 2024
Unprompted review
KortanaFX logo

Reply from KortanaFX

Hello ikenna okeke, your comment is a shame, your case is already being reviewed by one of our Agents, you must wait for the response and conclusion of the case, Kortana as a responsible, fair and transparent company always analyzes all cases and situations to find the most assertive solution , we are thankful for your patience and understanding.

Rated 4 out of 5 stars

Now I can pass any challenge I want 😂

Hey everyone, I just passed my Kortana Challenge on my own! I was skeptical about Easy Funded HFT on MLQ5, given the many underwhelming EAs out there. However, after reading positive reviews, I decided to try it. The developer's support was excellent, guiding me through the quick and easy setup. Amazingly, within 4-5 hours of using the EA, I achieved my goal! It exceeded my expectations and proved to be top-notch!

4 June 2024
Unprompted review
Rated 1 out of 5 stars

Scam prop firm. STAY away

Submitted my first payout with them. A day later it was rejected saying they do not allow account management and that my IP address was flagged with multiple accounts.

Meanwhile, I only had 1 account with Kortana. I used mt5 mobile on my phone and I only trade myself on the account. Never used "account management." Also, if I only have 1 account and I trade from my phone, how is my IP being used on multiple accounts?

Stay away from this firm. Complete scammers

By the way, my payout was only $290 (after the 50% profit split) and if they find any BS excuse to not pay a measly $290 than that is a major issue. Stick to major prop firms people.

26 June 2024
Unprompted review
KortanaFX logo

Reply from KortanaFX

Hello Taylor Epps, we are sorry for your comment, but we have reviewed your case again and unfortunately if you have violated the third-party account management rule, remember that the following is mentioned.

a) Purchasing account management services or allowing someone else to operate for you is not tolerated.

b) Sharing accounts and allowing someone else to trade on your account is strictly prohibited.

It was determined that the IP is associated with other accounts, for this reason it is classified as third-party account management and, as mentioned above, it is a prohibited practice in our company. We always recommend reading the rules before operating to avoid future inconveniences. https://intercom.help/kortana/en. If no rules are broken, you will ALWAYS receive your payment from Kortana 100% of the time. We are currently paying over $3,000,000 per month to our merchants, which can be seen on our Telegram and on our Instagram. If you have any questions or need further clarification, we are available more than 10 hours a day on live chat.

Rated 1 out of 5 stars

Scam

Scam, because they always find an excuse to reject a payout, even though you follow the rules.

27 June 2024
Unprompted review
Rated 1 out of 5 stars

This guys are not worth your time pls…

This guys are not worth your time pls don’t get their account…I beg you in the name of God … I’m writing this out of pains … this is the second time my payment has been rejected first I was told I violated rules… now my payment was rejected again telling me I did account management… account I traded alone with my analysis… this is so so painful … please this people will never pay you … over look any review you see positive it’s is paid review I have proof

26 June 2024
Unprompted review

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