KoretrakReviews 

I've been trying to do a return because I don't have the correct phone to set it up with. I haven't been able to get a phone number or address to do the return

This does not track accurately. It says I slept through the night yet it tracked walking at night. The step counts are way under what I actually step, too. The band strap breaks easily. The last one while I was sleeping.

Applied to Korehealth for a replacement dongle for Kore 2.0got reply they only offer replacement to product that have defects. They offer no replacement for lost product. !!
I will be looking for an alternative that offers a better after sales service.

Customer service is non existent. You can only email and when u try it won't let you type anything. You simple can not get through. I lost the charger and just want to buy a new one
It is impossible to get one

Bought 2 of these for my sons, it soon became apparent from the reviews it was a waste of money so i returned them within the 60 days, unopened on the no quibble return scheme to the address given. International tracking now shows that the item was returned to sender due to an incorrect address, can't find the items & even if i did it is now over 60 days, how bloody convenient. This company is a complete sham. Now got to start a claim with Paypal !!!

Minus 10 as this is a big time scam
I bought one which didn't work
Sent emails and called to no avail
Scam

Complete scam- don’t waste your money or time. Tracker has never worked since leaving its box- defective battery which won’t charge. Have been in length correspondence with the company (same excuses in getting back to me that many others have quoted) to try and resolve this. Have asked for a replacement and now they tell me it only had a 60 day warranty and I’m out of time!!! Don’t even think about being tempted by the false reviews- it’s a complete scam. 0/10 is my score!

DO NOT BUY. Complete waste of money and the customer service is atrocious. They contacted me after I'd reviewed elsewhere offering me money off other products! As if I'd waste more money on them. They then asked if I wanted to return and get a refund which I thought was odd as I'd had it almost 5 months. I accepted but informed them how long I'd had it and that I thought it wasn't possible then they said I couldn't because I'd had it more than 60 days!!! Another example of their bad customer services. They should've checked first.

It wouldn't even charge I messaged them numerous times. They told me what to try and I tried but it never did charge and they wont give me my money back.

Waste of money! App is useless and won’t update and the watch is not accurate and keeps going wrong. I’ve thrown mine away!!

It is ILLEGAL - - KoreHealth/KoreTrak sold watches (100s of thousands) to customers who bought them knowing a Blood Pressure Monitor Feature was included; then without consent of those purchasers, KoreTrak removed the Feature was removed via an automatic firmware update.

The Federal Trade Commission (FTC) now knows about KoreTrak's sham against KoreTrak watch owners* who have lost a Feature they paid for (and purchased the watch because of) -- the disappearance of their Blood Pressure Monitor Feature from their watch.
*Owners, file your own complaint with the FTC - so the FTC can see the widespread sham: reportfraud[dot]ftc[dot]gov[slash]#[slash]

Quite like this BUT it doesn't record how many miles done or calories burned. I find it frustrating and nothing on the app to help.

Hello Everyone.
I ordered 2 Kore 2 watches almost 6 weeks ago , 1 arrived at the start of this week. the other has not. I have written Emails 20 plus and no one has contacted me or offered an excuse. They keep sending mail with 50 % offers i am not interested as you have not fullfilled the original order yet,so why should i buy something else.???

Omg why did I buy this !!! in my mind I knew it was too good to be true ! some

One star is one too many. Firstly, waited weeks for it to arrive. Secondly, it does not pair to my phone and I cannot use the app. Thirdly their 'customer service' is virtually non-existent. I wait literally weeks for any reply to my emails and even then the reply completely avoids addressing the problem. I have now given up. I will write this purchase off as I do not trust that I'll ever get a refund if I return it. I wish I had read the reviews here before purchasing. Buyer Beware!

Watch took longer to arrive than promised. Somewhat complicated to set up, but once done seems to be OK. My major complaint is that it only shows 50% of promised info. Blood pressure, sleep patern, Temperatureand steps seem to work fine......but...oxygen level, HRV, calorie count and stress levels simply say 'no data recorded' and whatver I do don't seem tp work....pity, as it could be a good one. I will see if their Customer Service is any good :)

Total junk, just another CHICOM scam to steal your money!

Ayone thinking of buying a Kore 2.0 watch think again. Mine bought for £64 will not pair with my phone, neither will the strap stay fastened. Might as well have thrown away £64.

I give it One Star only because I have to, however deserving of None!
Delay in watch arriving, when it arrived it was faulty with not all the functions working.. customer service non existant..... asked for a refund but no reply
DO NOT BUY FROM THESE PEOPLE!!!

I waited over 2 weeks to receive it. It was not in the color I ordered. It does not link to Weight Watchers so I want to return it. Their "customer service" does not exist. Yes, I agree with other reviews about the strap. I had a terrible time getting it to lock in securely.
I, too, wish I had seen these reviews before ordering it.