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2.9
6 reviews
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Where is my refund? You still have my money and you have the returned watch. You confirmed you received the watch but still no sign of my money.
Update
Got my refund but would not order anything more from here.
Purchased a mobile and accessories
Arrived as described and fabulous price👍
Would definitely use again
Purchased brand new phone from Debenhams it was somehow supplied by Kopa. The phone broke within 2 months, discovered that it wasn't new and 2 months left of the warranty. I was rejected a repair. They won't provide the refund demanding the phone back first. The phone contains all my sensitive data. The back up went to third party mobile number. I lost money and days of my life trying to sort this. Watch out. They are fraudulent and scammers!
KOPADOT is a company used by Debenhams
I purchased a mobile phone through Debenhams not realising the item would be sent direct from KOPADOT
I returned the item with in a few days and it arrived safely with KOPADOT. They emailed me to say they had received it. The problem I have Is KOPADOT have to inform Debenhams so Debenhams can refund my money.
I am having difficulty in contacting KOPADOT to find out when they will inform Debenhams. Email bounces back and phone numbers do not connect. I have spent a lot of time on this. Can any one from KOPADOT PLEASE HELP Me. Thank you
After many attempts to contact KOPADOT I requested them to phone me.
A very helpful girl did just that , Christine sorted the problem out and I have received my refund. I believe a lot of the trouble was caused by bad communications
I am happy with the outcome and say Thankyou for the lady at KOPADOT.
Thank you very much Christine
BUYER BEWARE - Ordered a laptop, which I didn’t need, because my daughter’s dad had already bought a laptop for her birthday. It has not been used and I requested to return the very next day, I received the return label and went to my local DPD collection centre to return. The label was not valid…over a week later and I’m still chasing to help to return and no response from KopaDot.
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