I was kept informed throughout the whole process. Even when there was a delay, which wasn't down to Look Expert, but their supplier, I was updated as soon as possible. The item still arrived within an... See more
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See what reviewers are saying
Super quick delivery, thank you :) and a nice price for a lovely cutlery set.
Goede communicatie over levering, en superfijne pan. We hebben nu 2 staub pannen en we zouden geen ander merk meer willen.
On their website they indicated 3-5 days of delivery, then after payment receiving a link to track the status on their site it says "Wij verwachten dat uw bestelling op 25-12-2023 compleet zal zijn in... See more
Company replied
Company details
About Kookexpert.nl
Written by the company
✓ Gratis verzending vanaf €50
✓ Gratis retourneren
✓ Achteraf betalen
✓ Gratis retourneren
✓ Achteraf betalen
Als u op zoek bent naar de beste kwaliteit pannen, keukentextiel, messen, servies, kook- en bakgerei of keukenapparatuur, dan bent u bij Kookexpert aan het juiste adres. Wij zijn een online kookwinkel waar alleen de beste merken verkocht worden zoals Le Creuset, WMF, BK, GreenPan en Joseph Joseph.
Contact info
Schouwrooij 9, 5281RE, Boxtel, Netherlands
- klantenservice@etrias.nl
- kookexpert.nl
4.3
Excellent
2K reviews
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My cups arrived broken
My cups arrived broken, but the projet piece was not in the pack, so it was already broken when they shipped it.
They where quick responding, but I’m waiting to see the final reaction to put a five stars. My experience is not complete for the moment.
24 April 2022
Unprompted review
Reply from Kookexpert.nl
Dear Mistrss Athena,
Thank you for your review. Could you please send us an email with your ordernumber so we can help you as soon as possible. We are very sorry to hear that your cups arrived broken and would like to get in contact if the problem isn't fixed yet. Thank you!
Kind regards,
Etrias Customerservice
Quick and superb service
Quick and superb service!
Great webshop, user friendly
23 April 2022
Unprompted review
Very user friendly webshop with good…
Very user friendly webshop with good communication.
19 April 2022
Unprompted review
Quick and excellent service
Quick and excellent service. Ordered something fragile and when it was broken upon arrival, it was dealt with in an exemplary manner by the customer service officers. Will continue to buy from this website.
13 April 2022
Unprompted review
Excellent opener although the parts…
Excellent opener although the parts could be more securely attached to each other when stored. The immediate packaging was slightly damaged on arrival some padding inside the outer box would have prevented this
7 April 2022
Unprompted review
I have had a perfect experience with…
I have had a perfect experience with this provider. Rarely do I order and receive with such speed, both packing and product were perfect. Keep the good work!
6 April 2022
Unprompted review
Great service
Great service, quick delivery, the product is outstanding. The company is allso very punctual.
Thanks and thumbs up
2 April 2022
Unprompted review
Very classy set
Very classy set! Love the quality. The service of Etrias/ Kookexpert could not be better and I have recommended the website to friends and family.
17 March 2022
Unprompted review
Quick delivery good follow-up by back…
Quick delivery good follow-up by back office
7 March 2022
Unprompted review
Fast and easy delivery
21 February 2022
Unprompted review
Set of steak knifes
I ordered a set of steak knifes. They did meet my requirements and are very nice and good quality, especially taken into account the price. The knifes were delivered very quickly to my satisfaction as I only ordered them just before Christmas evening to be used that day.
16 February 2022
Unprompted review
I bought a very beautiful breadbox
I bought a very beautiful breadbox. Quality is very good. Good service. Good company. It was my first time ordering and I will certainly do it again.
4 February 2022
Unprompted review
Great quality and quick delivery
Great quality and quick delivery. All good!
2 February 2022
Unprompted review
Comfort that lasts
28 January 2022
Unprompted review
Easy webshop with good service
Easy purchase process after which I received good information and the product was delivered a couple days later.
24 January 2022
Unprompted review
Despite very good packaging
Despite very good packaging, the delivery was broken upon receipt. Etrias Customer service was easily reachable and response to mails very quickly. I received a new package within week. I am very positive about Etrias!
9 January 2022
Unprompted review
Excellent quality-cost-ratio and customer service
Excellent quality-cost-ratio and customer service; despite several delays of DHL, customer service was always responsive and pro-active.
3 January 2022
Unprompted review
Only here. You will find them nowhere but here.
Have been looking for these glasses for monhs now. I had four of them for years but two were broken. Now I finally have them again. Super fast delivery, good packaging. Normal price. As far as I can find the only firm that can still deliver these glasses. They are so nice, great glass (of course) and an not to thick rim. Fantastic,
2 January 2022
Unprompted review
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