Kompsos Reviews 

1,280
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 199 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the beautiful designs, high quality materials, and fast delivery service that consistently arrives on time. Many people find the jewelry durable and stylish, noting that items look great and withstand daily wear for years. However, some customers also noted that certain bracelets were difficult to fasten or adjust properly for larger wrists. A few reviewers experienced sizing mistakes or mentioned that specific items broke shortly after putting them on for daily use. Others felt that some pieces were a bit expensive or experienced minor delivery delays compared to expectations.

What people talk about most

Product

Clients share positive opinions on product quality, praising the well-designed jewelry and durable materials.... See more

Quality

People report positive experiences with quality, highlighting that items are well made and durable for daily... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that packages frequently arrive quickly and... See more

Order

Customers had ambiguous experiences with order processes, showing both high satisfaction and notable... See more

Price

Consumers find prices to be ambiguous, with opinions varying widely. Many reviewers praise the competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently found out aboythe company and purchased 3 bracelets one after another. Super happy as very chich and comfortable to wear. However 1 thing to point out about 1 particular bracelet. The s... See more

Rated 5 out of 5 stars

First of all Choice Colours, Materials, Fasteners, Sizes. Quality is Excellent Sizing is spot on Ordering is Simple Packaging size appropriate, environmentally sound. Delivery Prompt. Bought... See more

Rated 5 out of 5 stars

Couldn’t be happier. I ordered a silver slim bangle - beautiful. I also ordered some of the assorted fabric corded bracelets. Colours and fabrics both exactly what I wanted. Variation of sizes are a g... See more

Rated 5 out of 5 stars

I recently bought the evil eye from Kompsos. Mine was initially an order of mishappenings as I had entered the wrong address. However, thanks to Danil expertise and patience. The evil eye is right... See more


Company details

  1. Jewelry Store

Written by the company

Kompsós is a human-sized company based in the heart of London. We support 70+ artisans around the world and ship to 135 countries.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 81% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,280)

221 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Unfortunately they were too small for…

Unfortunately they were too small for wrist and I didn’t actually like what I had ordered.
However, sent them back and promptly issued with a refund. So I’m happy.
I would recommend and have confidence in the company if I order in the future.

1 July 2026
Unprompted review
Rated 1 out of 5 stars

This is disgusting

This is disgusting. You sent me a bracelet with human hair woven into it—strands are sticking out. Also, I ordered light blue, but you sent dark blue.

17 July 2026
Unprompted review
Rated 1 out of 5 stars

I made an order they first mixed the…

I made an order they first mixed the size and sent wrong one,
I had to order again pay extra and the quality is sooo poor!! Now I’m waiting for over a month for them to process the refund. It’s such a shitty company and quality, never again.

8 June 2026
Unprompted review
Kompsos logo

Reply from Kompsos

Hello Michalina,

We’re very sorry to read about your experience and understand your frustration.

We genuinely wanted to take care of this issue and find a suitable solution for you. Since 21 July, we have sent four emails to the same email address associated with your order, but unfortunately we have not received any reply.

It is possible that our messages were filtered into your spam or junk folder, so we would kindly ask you to check there as well.

Of course, you are more than welcome to contact us again at support@kompsos.co. We would be happy to review the case with you and work toward a suitable resolution.

Nicolas from Kompsós CX team

Rated 5 out of 5 stars

Best company ever

Kompsos is the company that every company should strive to be.

Unfortunately, due to incompetence from CTT (national post office from Portugal) the delivery didn’t make it because they marked it as delivered without any signature or confirmation from me.

Despite that, kompsos did everything they could to understand what happened with post office and after lack of responsibility from the other company, they offered a refund or a voucher.

Definitely will buy accessories from them in the future.

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Best bracelets ever!

Quick and efficient website and checkout. I've brought two lots of these bracelets now, almost a year apart. they're so durable, I'm very active and have a very physical job, not broken a single one yet and I wear them 24/7. I've brought more due to wanting variety in colours. Best bracelets ever!

22 June 2026
Unprompted review
Rated 4 out of 5 stars

Customer Service

I had ordered two bracelets and one came apart. Customer service responded right away willing to refund or replace the item. I was very happy with the quick response and understanding of the issue.

8 July 2026
Unprompted review
Rated 5 out of 5 stars

Woven evil eye bracelet

I ordered an evil eye bracelet for my husband as a birthday present. Communication was really good and it arrived super fast. Husband was really happy with the bracelet, it’s extremely well made and looks really good. Very happy

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Satisfaction Indeed

First of all Choice
Colours, Materials, Fasteners,
Sizes.
Quality is Excellent
Sizing is spot on
Ordering is Simple
Packaging size appropriate, environmentally sound.
Delivery Prompt.
Bought as a gift for my Very Fussy husband and he Loves his bracelet. Already looking for another to start stacking.
Trying to decide which one I should start with.
I recommend this company without hesitation.

12 June 2026
Unprompted review
Rated 2 out of 5 stars

Terrible experience

Terrible experience, The cap was shipped in a tiny box all scrunched up, it was far too small, more suited to child's head size. Return cost was £6 which is day light robbery. I will never use this company again. Delivery and return cost combined come to more than £10 for a cap that was not fit for purpose.

3 July 2026
Unprompted review
Kompsos logo

Reply from Kompsos

Hello,

We’re very sorry to hear about your experience and would genuinely like the opportunity to resolve this for you.

Unfortunately, we have been unable to identify your order from the information provided. We previously requested additional details through Trustpilot but have not yet received a response. Please contact us at support@kompsos.co with your order number so we can investigate the packaging and sizing concerns properly.

Regarding the £6 return charge, our prepaid return label is an optional service offered for convenience. Customers are always welcome to arrange their return independently using any carrier they prefer if they find a more suitable rate.

We remain available to help and hope you’ll contact us so we can find an appropriate solution.

Kind regards,

Nicolas
Customer Service

Rated 5 out of 5 stars

Very nice bracelets

Very nice bracelets. I ordered 4 nice and colorful ones for summer. But I’m Hoping they’d make an even smaller size for people with small wrists. Like 14-15 cm would be ideal!

29 June 2026
Unprompted review

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