Kompsos Reviews 

1,280
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 199 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the beautiful designs, high quality materials, and fast delivery service that consistently arrives on time. Many people find the jewelry durable and stylish, noting that items look great and withstand daily wear for years. However, some customers also noted that certain bracelets were difficult to fasten or adjust properly for larger wrists. A few reviewers experienced sizing mistakes or mentioned that specific items broke shortly after putting them on for daily use. Others felt that some pieces were a bit expensive or experienced minor delivery delays compared to expectations.

What people talk about most

Product

Clients share positive opinions on product quality, praising the well-designed jewelry and durable materials.... See more

Quality

People report positive experiences with quality, highlighting that items are well made and durable for daily... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that packages frequently arrive quickly and... See more

Order

Customers had ambiguous experiences with order processes, showing both high satisfaction and notable... See more

Price

Consumers find prices to be ambiguous, with opinions varying widely. Many reviewers praise the competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently found out aboythe company and purchased 3 bracelets one after another. Super happy as very chich and comfortable to wear. However 1 thing to point out about 1 particular bracelet. The s... See more

Rated 5 out of 5 stars

First of all Choice Colours, Materials, Fasteners, Sizes. Quality is Excellent Sizing is spot on Ordering is Simple Packaging size appropriate, environmentally sound. Delivery Prompt. Bought... See more

Rated 5 out of 5 stars

Couldn’t be happier. I ordered a silver slim bangle - beautiful. I also ordered some of the assorted fabric corded bracelets. Colours and fabrics both exactly what I wanted. Variation of sizes are a g... See more

Rated 5 out of 5 stars

I recently bought the evil eye from Kompsos. Mine was initially an order of mishappenings as I had entered the wrong address. However, thanks to Danil expertise and patience. The evil eye is right... See more


Company details

  1. Jewelry Store

Written by the company

Kompsós is a human-sized company based in the heart of London. We support 70+ artisans around the world and ship to 135 countries.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 81% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.6

All reviews

(1,280)

221 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Item - a trusted company to deal with

Great Item, Fast Delivery. Also a decent price in the sale. If you see something you like, grab it. A highly recommended company imo
Also returned 2 items on Friday and was refunded on the next working day, the Monday. That’s the kind of service I appreciate

13 October 2025
Unprompted review
Rated 3 out of 5 stars

Good And Bad

I bought a Silver Bracelet with blue beads code SS-11B and on the whole am pleased with the product. However it has uncoupled twice in the month or so that I have owned it. Fortunately the bracelet has fallen off my wrist indoors on both occasions and has not been lost. I contacted the company and made them aware of this hoping that they would review the bracelet to see if it was faulty in any way. I respectively pointed out that if the bracelet was doing this the clasp was either faulty in design or manufacturing tolerances. I was told that the bracelet was designed to be worn tight. I had swopped a tight size one for the next size larger as I found the smaller one uncomfortable. They did incidentally not charge postage on the exchange which was good of them. When I pointed out that there is no indication that it should be worn tight or a warning that if not done so it may uncouple and potentially be lost I was told that they did not accept any responsibility outside the 14 day returns policy.
I find myself unable to wear the bracelet until I get a jeweller to make safe the clasp arrangement.
I have found the response from the company rather disappointing and will be very careful before I make any further purchases which is not good as I think their products are stylish and reasonably priced.

Update to this review - Since posting the above review I have been contacted by the Company co-founder who has offered to provide a refund, exchange the bracelet for an alternative model or pay for an adaptation the the clasp. I am in the process of investigating if a jeweller can alter the clasp for me and will at that point decide which solution to adopt. My initial Star Score was 2 but on the basis that the company are trying to resolve the issue now, I have raised the rating to 3 Stars.

30 September 2025
Unprompted review
Rated 5 out of 5 stars

I have to say there was a lot of…

I have to say there was a lot of trouble with the shipment of my product.. but Kompsos was very timely and helpful and resolved the issue for me, re-shipping the product for free. It looks great and I will definitely shop more with Kompsos!

6 October 2025
Unprompted review
Rated 5 out of 5 stars

Quality piece

Fast shipping, cool item. Came as described. Looking forward to matching it with complimentary pieces soon.

29 September 2025
Unprompted review
Rated 5 out of 5 stars

Very high

Quality products! I’ve sailed around the world and swam in every ocean and these bracelets have weathered all the waves, sun, storms and life at sea for the last three years so far. Highly recommend this company.

26 September 2025
Unprompted review
Rated 5 out of 5 stars

Great support

My kompsos bracelet initially broke while playing golf, but the kompsos team swiftly reached out to me after my review and compensated me.
Really great support!

13 September 2025
Unprompted review

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