komoot Reviews 

2,003
•
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 541 reviews, most reviewers were somewhat happy with their experience overall. People find the mobile application very useful for creating custom routes, discovering new hiking paths, and planning outdoor adventures smoothly. Many consumers appreciate how straightforward it is to use the platform for their daily cycling and walking trips. Some reviewers were not happy with the surprisingly high battery usage experienced during active navigation sessions. Additionally, a few people mentioned dealing with constant pop-ups trying to sell extra features inside the interface. Other customers also expressed ongoing frustrations regarding unexpected charges and difficulties with the subscription model overall.

What people talk about most

User experience

Clients share ambiguous opinions on user experience, with many reviewers praising the straightforward... See more

Application

Users describe ambiguous interactions with application, as many reviewers enthusiastically praise it as the... See more

Product

Reviewers mention ambiguous feedback about product performance, with many consumers praising the accurate... See more

Website

Customers had ambiguous experiences with website, with some reviewers praising the great online planning... See more

Subscription

People report negative experiences with subscriptions, feeling transitioned into paid plans after opting for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

In general my experiences with Komoot are good. But only yesterday I got lost - and became a bit angry - because the bike trail took us onto a hiking trail. I made sure to have chosen a bike trail. A... See more

Rated 4 out of 5 stars

Very useful app for creating routes, but sometimes editing routes is erratic. However , it is still my preferred tool. Also, an excellent source of routes created by other adventurers. If you do use t... See more

Rated 4 out of 5 stars

In the beginning it was more easyly to use the app. The latest modifications and the aggressively advertisement of versions to pay for, are going in the wrong direction. Please, go back to the roots o... See more

Rated 4 out of 5 stars

Very useful for creating routes, but annoying when it repeatedly asks me to review my ride home from mundane routes such as my ride to the shops. Tools for editing routes that I was accustomed to sudd... See more


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3.7

Average

TrustScore 3.5 out of 5

2K reviews

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3.7

All reviews

(2,003)

1,477 reviews in the last 12 months

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Rated 5 out of 5 stars

Almost perfect

Amazing app I would love to just have an select spots and make route option that would be amazing. I’m so happy that I downloaded this one

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Very quick administrative feedback

For unused premium functionalities I asked for a refund of the just paid year subscription.
The refund was on my PayPal account in 2 hours after the claim was open.
I think this is a nice proof of attention to the customer.
I know this is an administrative only feedback but I think is worth to know.

27 July 2026
Unprompted review
Rated 2 out of 5 stars

Difficult to navigate

Difficult to navigate, not many routes when specifically asking for gravel no routes appear despite me knowing there are routes.

So far not worth the £60 a year

26 July 2026
Unprompted review
Rated 5 out of 5 stars

I love finding and sharing hiking and…

I love finding and sharing hiking and cycling routes. This App has changed my life getting me of the couch and into the mountains all over this beautiful country. With the App I have gained self confidence improved my mental health and lost a lot of weight. I have been using all the new features which are great at giving me motivation to get some of the peaks I have missed along my trips out

18 July 2026
Unprompted review
Rated 5 out of 5 stars

Never get lost

Super application to allow to track, find our path and select new journey based on other records

25 July 2026
Unprompted review
Rated 1 out of 5 stars

This is an extremely hard app to use

This is an extremely hard app to use. It has been built with a curious way of thinking about what people want to do. I want two things: find a route near a specified location, and give a start and end point to build (then refine) a route. The app creates a ridiculous number of hoops to jump through to achieve that end. I don’t understand why home confronts me with “challenges” and “explore” (when the locations are nowhere near me). Take some tips from the Ordnance Survey app - so intuitive.

23 July 2026
Unprompted review

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