This is Hanna from Daco Co., LTD, Vietnam. We had known to KO MACHINE when buying pump of Han-sung. It is great to work with them. They show professionalism in the work from the quotation to delivery.... See more
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this company is a bad service company! we buying 2500usd product and the software is didnt function! when we asking for help !they just dint reply anything...and keep on tell us update the soft... See more
Company replied
I'm Nanda from PT.Comtrust Arunika Nusantara in Indonesia. I bought Turbo Blower PF60VE and it was a fast response and great support from Komachine. Now we're in 2nd process transaction and still get... See more
I'm from KURA Co.,Ltd Vietnam. Komachine is a reliable partner, supply wide range and high quality products. Always reply immediately when we have inquiries and fast delivery. I hope we will continue... See more
Company details
- Internet Marketing Service
- Business to Business Service
- Equipment Exporter
- Exporter
- Online Marketing Agency
- Web Collaboration Platform
Written by the company
Machine Industry Online Platform
Contact info
16-4, Dongbaekjungang-ro 16beon-gil, Giheung-gu, 17015, Yongin, South Korea
- +82 31-335-9901
- help@komachine.com
- komachine.com
4.1
Great
42 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I am happy with the support from…
I am happy with the support from Komachine. Purchased parts are of exceptional quality, reliable, well constructed and value for money compared to other brands. Customer will not be disappointed by the After Sales Service provided by Charlie. Overall very cool experience.
27 April 2021
Unprompted review
Excellente respoce for our questions…
Excellente respoce for our questions from Charlie. We will go on duing besness from them. Good veriaty of products.
27 April 2021
Unprompted review
The answer to my request for rotary joint
The answer to my request for a spare part from a Korean manufacturer was received very quickly, I hope the delivery and quality of the goods will also be at their best. Online help Charlie is beyond praise. I will definitely buy more
26 April 2021
Unprompted review
Good and fast respon.
26 April 2021
Unprompted review
Great service
Unitl now, we enjoy the professional and serive service of Chaile from Komachine. Hope to have more business with in further - Besqo
22 April 2021
Unprompted review
KO Machine has provided exceptional…
KO Machine has provided exceptional service, quality products and always delivered our order as promised.
21 April 2021
Unprompted review
Great Company and Excellent Service!
20 April 2021
Unprompted review
Going the extra mile for customer in getting broken product replaced
I appreciate the kind assistance I received from Charlie in following up on the broken spare part with the manufacturer. When we thought that the possibility of getting a resolution was unlikely, Charlie came back to inform that a new replacement unit will be sent to us. Through Charlie, Komachine makes us feel assured going back to them for repeat purchases as they do a good after-sales service and goes the extra mile in making sure customer is happy with their product and service.
18 April 2021
Unprompted review
Reply from KOMACHINE
Dear Helen.
Thank you so much for your great review.
Let me know if you need additional assistance from us.
Thanks.
Great service and easy to deal with
Great service and easy to deal with, hope to do more business with them in the future. Thanks guy's.
16 April 2021
Unprompted review
Reply from KOMACHINE
Dear Larry, Charlie here.
We hope to build a great business with you.
Thanks.
We are very pleased with the komachine's goods and services We will buy from them regularly
We are very pleased with the komachine's goods and services
We will buy from them regularly
15 April 2021
Unprompted review
Reply from KOMACHINE
Dear Tung. Charlie here from Komachine.
Thank you so much for your great review.
Always glad to work with your company.
Thanks.
I was looking for a part and found it…
I was looking for a part and found it on Komachine. They are very helpful and are sending me a free part and all I had to do was pay shipping. Very satisfied.
13 April 2021
Unprompted review
Reply from KOMACHINE
Dear Scott, Charlie here.
Thank you so much for having the first transaction with us.
Let me know in case you need any parts from Korea or Asia.
Thanks.
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