Kolbeer Reviews 228

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Ordered on Monday (holiday), delivered on Wednesday. Good selection of Belgian beers (although I'd like to see them sell PerfectDraft 6l kegs and belgian lagers like Jupiler 😊 ). Too bad they did... See more

Rated 3 out of 5 stars

Item(s) as described, no complaints there. The choice of UPS (aka Oops, consider it gone) as a carrier is not satisfactory. Their "tracking" is a joke, extremely south of the logistics i... See more

Rated 5 out of 5 stars

I've been part of the adventurous dose for quite some months now and I haven't received the same beer twice yet. All their beers are of great quality and I get my package delivered punctually at the b... See more

Rated 5 out of 5 stars

Køl went out of their way to help me. When I noted an issue with their tax calculation, they were immediately apologetic—they stowed away my order in their warehouse and managed to get the issue fixed... See more

Company details

  1. Beer Store

Information provided by various external sources

Founded by the biggest beer geeks, Køl is an online beer web shop with products from over 60 breweries around the world. We have something for everyone, so come on over and take a look!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

228 reviews

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Rated 5 out of 5 stars

Fast and accurate delivery

Ordered on Monday (holiday), delivered on Wednesday. Good selection of Belgian beers (although I'd like to see them sell PerfectDraft 6l kegs and belgian lagers like Jupiler 😊 ).

Too bad they didn't ship with PostNord (which I selected during ordering), as PostNord brings them up in the building, and their private carrier was too lazy (delivery to the curb). But after a few delicious beers, I don't mind this any longer 😄

26 April 2022
Rated 5 out of 5 stars

Top quality beer

Top quality beer, great customer support, and next day delivery. I have already used them multiple times.

15 November 2021
Rated 5 out of 5 stars

Køl went out of their way to help me

Køl went out of their way to help me. When I noted an issue with their tax calculation, they were immediately apologetic—they stowed away my order in their warehouse and managed to get the issue fixed in a few days. I can’t recommend them enough. This is as close as you can get to a local beer store on the internet.

23 August 2021
Rated 3 out of 5 stars

Item(s) as described

Item(s) as described, no complaints there.

The choice of UPS (aka Oops, consider it gone) as a carrier is not satisfactory.
Their "tracking" is a joke, extremely south of the logistics industry standard.

I knew nothing of my shipment on its route from the sender. It changed to 'on its way' ( or whatever equivalent they use) on the initially predicted day of delivery, with about an hour left of the given delivery window of approx. 4 hours.

I was then given a delivery date two days later with a delivery window of 12:45-16:30.

It was delivered on that day, but shortly before 10, almost three hours outside of the window. A poor performance indeed.

Kolbeer would do well in considering another carrier.

7 May 2021
Rated 4 out of 5 stars

Kol Beer

I received the wrong beer. Mistake was handled quickly

6 April 2021
Kolbeer logo

Reply from Kolbeer

Hi Daren,

First of all let me apologize for the wrong beer in your order. I understand it can be frustrating to receive a wrong beer, and feeling you get no response can make it even worse.

You wrote to us in the middle of Easter, a public holiday in Denmark, so response time in this period was a bit longer than usual.

I have reached out to you by email in order to resolve this.

Best regards
Christian from Kolbeer

Rated 5 out of 5 stars

Great beer, great service

I've been part of the adventurous dose for quite some months now and I haven't received the same beer twice yet. All their beers are of great quality and I get my package delivered punctually at the beginning of every month. Couldn't be happier.

9 March 2021

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