KoalaEye Optical Reviews 80

TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

I was unable to contact anyone, as the provided email did not work. I placed my order for the glasses a month in advance, but I never received any updates. The tracking information directed me to th... See more

Rated 1 out of 5 stars

I ordered the glasses after some searching around. I wish I had searched a little longer. After placing my order, I saw some reviews of people that never got their order or are still waiting after a m... See more

Rated 1 out of 5 stars

Firstly I really need these glasses Unfortunately they have not arrived. Koala eyes do not reply to my emails or phone calls. Tracking doesn't work so the only efficiency this company has is collec... See more

Rated 1 out of 5 stars

I wouldn’t recommend ordering from this company. I ordered my glasses over 21 days ago, selected standard shipping and I still have not received them. I have tried multiple times to contact the compan... See more

Company details

  1. Optical Products Manufacturer

Written by the company

KoalaEye optical online store offers affordable prescription eyeglasses and sunglasses covering women's eyeglasses and sunglasses, and men's sports glasses and sunglasses. We aim to achieve wear in comfort, look in style, and reasonably priced products to meet all your optical needs.


Contact info

1.8

Poor

TrustScore 2 out of 5

80 reviews

5-star
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1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Cool Design & Good Quality

I am impressed with the quality and design. The prices are also reasonable. I love that the shipping time also is fast. Overall, i am happy with KoalaEye. I got Prescription glasses & very cute pink sunglasses.

25 September 2021
Unprompted review
Rated 5 out of 5 stars

Victoria Eyeglasses

I have been an eyeglass wearer for quite sometime now, and I am very impressed on the quality and style of the glasses. The website is very informative and user-friendly and easy to navigate. I’d definitely going to buy more from them! Highly recommend!

25 September 2021
Unprompted review
Show reviews in all languages. (80 reviews)

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