I believe some people have had a negative experience with theses clothes. Well all I can say is they are not using them properly my windows/stainless appliances /taps and bathrooms have never looked s... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Delivery time was quite reasonable and emails provided updates. I’ve ordered 4 times. Great quality. 3 sizes of cloths, all excellent and in use every day for various tasks, from glass and dusting rig... See more
Company replied
The Koala Clothes are truly a superior cleaning cloth. I own a number of different brands of Micro clothes, but the Koala Cloths perform well above them. Additionally the KoalaCloth company are loya... See more
Company replied
I’m enjoying using my koala cloths for wiping down the shower, mirrors, tap ware and car. I also use several for mopping. I have several so that I can just mop my large floor area swapping out the clo... See more
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Company details
Written by the company
KoalaCloth — Premium XXL Microfibre Cleaning Cloths. KoalaCloth is your brand for premium, high-density microfibre cleaning cloths. Our XXL cloths are designed to clean glass shower screens, bathroom mirrors, windows, sliding doors, stainless steel taps, stone benchtops, glass cooktops and car windscreens — streak-free, lint-free and completely chemical-free. Just add water. No sprays. No scrubbing. No harsh chemicals. Thousands of households use KoalaCloth every day to wipe down their shower after use, polish mirrors and glass to a sparkling finish, remove soap scum and hard water marks, dry cars without streaks and clean kitchen benches, splashbacks and appliances in seconds. Our customers tell us the same thing again and again: they were sceptical before they tried KoalaCloth — and now they keep one in every bathroom, the kitchen, the laundry, and the car. Many buy extras to gift to their daughters, sisters, friends and neighbours. KoalaCloth is loved by busy mums, professional cleaners, Airbnb hosts, retirees with arthritis or sore hands who need cleaning to be easier, and anyone who wants a faster, healthier, more eco-friendly way to keep their home sparkling. One cloth. Just water. Effortless results. Join the KoalaCloth community and discover why it's the last cleaning cloth you'll ever need to buy
Contact info
United States
- info@koalacloth-au.com
- koalacloth-au.com
4.7
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A product that actually works.2
A product that actually does what the maker states it will do, is a winner for me. A very handy and useful product. I love them so much, obtained some for a friend. You get what you paid for. Thank you.
8 May 2026
Unprompted review
Reply from Koalacloth
Hi Janet,
Sounds like the KoalaCloths have really hit the mark for you, especially being useful enough to share with a friend as well. Great to hear they’ve been a winner for you!
Warm regards,
KoalaCloth
I was happy with my purchase
I was happy with my purchase. I bought the small cloths as a test run on your product and would be very happy to make further purchases in the future.
Good quality items that did the job as advertised.
Thankyou
Robyn
9 April 2026
Unprompted review
Reply from Koalacloth
Hi Robyn,
Ir's good to hear the small cloths have been a solid test run for you and delivered as expected. We’d be glad to have you back when you’re ready for more.
Warm regards,
KoalaCloth
Great Purchase
I haven't had the cloths for very long, but have found them to work very well, especially on not leaving any streaks. I am very glad I bought them.
30 April 2026
Unprompted review
Reply from Koalacloth
Hi Lynda,
Great to hear the KoalaCloths are already working well for you, especially with those streak-free results. We're so glad you made the purchase and are happy with them so far.
Warm regards,
KoalaCloth
A genuine product!
A genuine product!
These days I’m always suspicious of products with AI easily misleading us.
I’ve used KoalaCloth in the shower and on the car. I was amazed at the streak free and dry finish. The cloth does require good air flow to dry but ensure you wring out the excess water to hasten the drying process.
I bought the product with their amazing offer of ‘buy 3 and get 3 free’. Fantastic value. It is a great gift for anyone you know who would benefit from a quick and easy drying method.
7 May 2026
Unprompted review
Reply from Koalacloth
Hi Vanessa,
Sounds like you’ve really put the KoalaCloth to the test across the shower and car and it’s great to hear the streak-free finish has impressed you. Appreciate the practical tip as well on wringing it out for quicker drying!
Warm regards,
KoalaCloth
No response to emails.
I haven’t received the product as yet but have sent four emails to different people regarding my order as it was duplicated and I wanted to cancel one of the bundles before it was sent. It has been radio silence with no one responding to my repeated emails. Where is your customer service?
Upon checking my junk folder I did discover several emails from Koalacloth which unfortunately went unanswered from me as I didn't realise. They have kindly refunded me for the duplicate order and allowed me to keep the extra bundle, which is just amazing. Thank you Koalacloth for being super supportive. Now to try the cloths and get cleaning!
4 May 2026
Unprompted review
Reply from Koalacloth
Hi Susan,
We’re really sorry to hear about the lack of response and that your experience hasn’t been smooth so far. That’s not what we want for our customers, especially when you’re trying to get something sorted urgently.
We’ve reviewed our inbox and can see that we did reply on the same day you first reached out, including offering resolutions to help with your case and address the duplicated order. It's possible our emails may have landed in spam or junk without being noticed.
We understand how frustrating this must be and want to make sure this is resolved for you as quickly as possible. Please keep an eye out in your inbox, including your spam and junk folders. We’ll be reaching out to you with an update on your delivery and a resolution to your case.
Warm regards,
KoalaCloth
This cloth is MAGIC….
My son is a very reserved sort of man and doesn’t get over excited about anything.
As he is a single dad with a grown family and he does his own housecleaning I gave him one of the 3 KoalaCloths that I had received for FREE with my purchase - buy 3 get 3 FREE.
I instructed him not to use bathroom sprays etc to only use water.
Imagine my surprise when he rang me and said “Hey Mum, you know that cloth you gave me, where did you get it from.?” “I asked why?” He then continued “Because I need to get some more as I did my ensuite shower glass and mirror with that cloth and I couldn’t believe how clean and shiny they came up so I went and did the main bathroom and then the kitchen, this cloth is is magic.”
You will have guessed by now that as a Mum I paid for the first 3 and my son ended up with the 3 FREE ones.
I’ve never seen him get so excited about cleaning before and now one of his 3 KoalaCloths has been dedicated to his car.
I guess that’s what mothers do.
7 May 2026
Unprompted review
Reply from Koalacloth
Hi there,
What a great story to read. Sounds like the KoalaCloth really impressed even the most reserved cleaner in the family, especially getting him that excited about the results. Love that it’s now even made its way into the car too!
Warm regards,
KoalaCloth
Koala cloth
We found the product did what was advertised. I had a query and we received a quick and informative response
1 May 2026
Unprompted review
Reply from Koalacloth
Hi Helena,
Glad to hear the KoalaCloth delivered as advertised and that our team was able to get back to you quickly with the info you needed.
Warm regards,
KoalaCloth
Love how easy windows are cleaned streak free
I was looking for an easy way to clean my windows, I didn’t think Koala cloth would as good as the reviews made it out to be.. but I was totally wrong all I can say it did an amazing job on my windows, quick and no streaks.
28 April 2026
Unprompted review
Reply from Koalacloth
Hi Tracey,
Thanks so much for sharing your experience. We’re really glad to hear the KoalaCloth proved you wrong in the best way and left your windows streak-free and sparkling.
Warm regards,
KoalaCloth
Koala cloths are exactly as advertised-…
Koala cloths are exactly as advertised- use with water- no detergent needed- and cleans easily!Eco friendly - will buy again if they ever wear out!!
7 May 2026
Unprompted review
Reply from Koalacloth
Hi Sue,
Thanks for the lovely feedback! We’re so glad to hear you’re enjoying how simple and effective the KoalaCloths are to use. Appreciate your support and eco-friendly mindset too!
Warm regards,
KoalaCloth
Koala Cloth
Easy to use site for shopping. The cloth works really well on removing the water on the shower glass and leaving it shiny.
4 May 2026
Unprompted review
Reply from Koalacloth
Hi Kristine,
It's so nice to hear you found the site easy to use and that the KoalaCloth is working well on your shower glass. Thanks again for your support!
Warm regards,
KoalaCloth
Trustworthy site
Easy to order and no concerns with receiving goods. Excellent product
7 May 2026
Unprompted review
Reply from Koalacloth
Hi Jenny,
Thanks for your feedback! We’re so glad to hear the ordering process was smooth and that you’re happy with the product.
Warm regards,
KoalaCloth
I have found the cloths easy to use
I have found the cloths easy to use
and they do what they are suppose to do
I’m just happy they are environmentally friendly and cleaning products can be discontinued
4 May 2026
Unprompted review
Reply from Koalacloth
Hi Wen,
Thanks for sharing this! We’re glad to hear you’re finding the KoalaCloths easy to use and loving the eco-friendly benefits as well.
Warm regards,
KoalaCloth
Reply from Koalacloth
Hi Garth,
It's great to hear the KoalaCloth is working as advertised and that you find it worth the purchase. We truly appreciate your taking the time to share this.
Warm regards,
KoalaCloth
Koala cloths
The koala cloths are amazing and so easy to use. My husband uses them too :) No harsh chemicals, just warm water. Brilliant.
1 May 2026
Unprompted review
Reply from Koalacloth
Hi Donna,
Thanks for the lovely feedback! We’re so glad to hear both you and your husband are enjoying how easy the KoalaCloths are to use with just warm water.
Warm regards,
KoalaCloth
Your products are amazing
Your products are amazing and I LOVE them.
The delivery providers not so much...... When I received my first cloth delivery, it was dropped at street leve,l and this second delivery was tossed halfway up our entry stairs.
Thanks so much to Koala Cloth for making such amazing products- you can't be measured by the delivery team :(
7 May 2026
Unprompted review
Reply from Koalacloth
Hi Jus,
Thanks so much for the kind words about our products! We really appreciate it. We’re sorry to hear the delivery experience hasn’t matched up and we completely understand your frustration. Please rest assured that we take feedback seriously and we'll ensure to raise this properly with our partnered courier.
Warm regards,
KoalaCloth
I contacted Tash at Koalacloth in…
I contacted Tash at Koalacloth in relation to an issue with my order and following my email Tash addressed my concerns and processed a refund immediately. This shows me that Koalacloth truly look after their customers and deliver excellent customer service. I am extremely happy with all the items I have purchased and will continue to purchase more. I highly recommend this business and their products.
5 May 2026
Unprompted review
Reply from Koalacloth
Hi Elizabeth,
Thanks so much for sharing your experience, we really appreciate it. We’re glad Tash was able to sort things out quickly and that you’re happy with both the service and your KoalaCloth products.
Warm regards,
KoalaCloth
The cloth does exactly what they said…
The cloth does exactly what they said it would do, so I bought some more. Thanks
10 April 2026
Unprompted review
Reply from Koalacloth
Hi Kim,
We’re really glad to hear the KoalaCloths are doing exactly what you expected and we truly appreciate your continued support with another order. Thanks for sharing this!
Warm regards,
KoalaCloth
Wonder Cloth
The Koala cloth was a cloth that I didn't know that I needed! Works exactly as described. Great experience!
5 May 2026
Unprompted review
Reply from Koalacloth
Hi Brenz,
Thanks for sharing your experience! We’re so glad the KoalaCloth turned out to be one of those products you didn’t know you needed and that it’s working exactly as expected.
Warm regards,
KoalaCloth
The product is great however the sneaky autoship is NOT
The product is great however the sneaky set to autoship is NOT. I will return but not if every time I order as needed you link it to an autoship. That is unnecessary and dishonest and there is no way to cancel it only pause it. Sad when your product is so good!
6 May 2026
Unprompted review
Reply from Koalacloth
Hi Meri,
Thanks for your honest feedback and we’re glad to hear you’re enjoying the KoalaCloth!
We’re sorry to hear about your experience with our subscription offer (autoship). We do want to clarify that it was displayed on the product page and indicated in the order confirmation to avoid any confusion, but we completely understand if it hasn’t felt clear or convenient for you.
Please email us directly when you receive your parcel so we can resolve this for you.
Warm regards,
KoalaCloth
Poor quality
Poor quality , not value for money - extension duster heads fall apart, not glued together correctly.
Wouldn’t recommend wasting your money,
6 May 2026
Unprompted review
Reply from Koalacloth
Hi Lynn,
We’re genuinely sorry to hear about your experience and that the extension duster heads did not hold up as expected. This is not the standard we hold ourselves to and we completely understand why you’d be frustrated.
We’re committed to ensuring our customers receive a fully functional, quality product and we’re sorry this appears to have slipped through our quality control.
We’d like to resolve this for you as quickly as possible, so we’ve notified our warehouse team to arrange a replacement set of your duster along with a few small goodies as a thank you for your patience and understanding.
We'll follow up with shortly with an update on your new shipment.
Warm regards,
KoalaCloth
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