I believe some people have had a negative experience with theses clothes. Well all I can say is they are not using them properly my windows/stainless appliances /taps and bathrooms have never looked s... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Delivery time was quite reasonable and emails provided updates. I’ve ordered 4 times. Great quality. 3 sizes of cloths, all excellent and in use every day for various tasks, from glass and dusting rig... See more
Company replied
The Koala Clothes are truly a superior cleaning cloth. I own a number of different brands of Micro clothes, but the Koala Cloths perform well above them. Additionally the KoalaCloth company are loya... See more
Company replied
I’m enjoying using my koala cloths for wiping down the shower, mirrors, tap ware and car. I also use several for mopping. I have several so that I can just mop my large floor area swapping out the clo... See more
Company replied
Company details
Written by the company
KoalaCloth — Premium XXL Microfibre Cleaning Cloths. KoalaCloth is your brand for premium, high-density microfibre cleaning cloths. Our XXL cloths are designed to clean glass shower screens, bathroom mirrors, windows, sliding doors, stainless steel taps, stone benchtops, glass cooktops and car windscreens — streak-free, lint-free and completely chemical-free. Just add water. No sprays. No scrubbing. No harsh chemicals. Thousands of households use KoalaCloth every day to wipe down their shower after use, polish mirrors and glass to a sparkling finish, remove soap scum and hard water marks, dry cars without streaks and clean kitchen benches, splashbacks and appliances in seconds. Our customers tell us the same thing again and again: they were sceptical before they tried KoalaCloth — and now they keep one in every bathroom, the kitchen, the laundry, and the car. Many buy extras to gift to their daughters, sisters, friends and neighbours. KoalaCloth is loved by busy mums, professional cleaners, Airbnb hosts, retirees with arthritis or sore hands who need cleaning to be easier, and anyone who wants a faster, healthier, more eco-friendly way to keep their home sparkling. One cloth. Just water. Effortless results. Join the KoalaCloth community and discover why it's the last cleaning cloth you'll ever need to buy
Contact info
United States
- info@koalacloth-au.com
- koalacloth-au.com
4.7
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Love these cloths they brought my…
Love these cloths they brought my mirrors and windows up beautifully and the bathroom looks brand new. Thanks you Koala for agreat produt.
11 May 2026
Unprompted review
Reply from Koalacloth
Hi Dianne,
That’s a fantastic result, especially getting your mirrors, windows and bathroom looking brand new again. Really appreciate your feedback!
Warm regards,
KoalaCloth
All good .
All good .. I did have trouble understanding the order system but Tash (staff member) helped me out !! As for the products I have ordered and received they work very well and find them very useful !! RS
11 May 2026
Unprompted review
Reply from Koalacloth
Hi Rosemary,
Thanks for sharing this! It’s great to hear everything was resolved with your order and that the KoalaCloths have been useful and working well for you since.
Warm regards,
KoalaCloth
I wasn’t t sure about it
I wasn’t t sure about it. But I love it. It is so easy to use. It makes glass sparkle. Great for windows and mirrors. They are the special characteristics. It works well for basic cleaning. Thank you.
16 May 2026
Unprompted review
Reply from Koalacloth
Hi Anne,
Thanks for sharing your experience! Love hearing that something you weren’t sure about ended up working so well for you. Glad it’s making your cleaning routine easier and more effective!
Warm regards,
KoalaCloth
Best little cloth on the market
It has been a pleasure to purchase an item that stands up to what is stated. I have been greatly impressed at the quality and how the promises have been upheld. I am very pleased to have purchased your cloths.
13 May 2026
Unprompted review
Reply from Koalacloth
Hi David,
That’s great feedback, especially hearing that the product has met expectations and the quality has stood out to you. We're really glad you’re happy with your purchase. Thanks again for your support!
Warm regards,
KoalaCloth
Poor Customer Service
Had issue with the ordering screens and my order was duplicated. Wanted to phone but nothing available. Sent 3 emails and still no positive action taken.
14 May 2026
Unprompted review
Reply from Koalacloth
Hi Susan,
Thanks for taking the time to share your experience and we’re genuinely sorry if the process hasn’t been smooth so far.
From what you’ve described, it looks like you may have accepted an upgrade offer at checkout, which can sometimes result in the same item being added twice.
We do respond to all enquiries we receive and always aim to resolve them as quickly as possible. Could you please check your spam or junk folder in case our replies have landed there?
We’ve also tried to locate your enquiry and order using the details provided here on Trustpilot, but we haven’t been able to find a matching record. If you could please email us at info@koalacloth-au.com and include the word “Trustpilot” in your subject line, we’ll be able to pick this up and get it resolved for you promptly.
Thanks for your understanding and we look forward to hearing from you soon.
Warm regards,
KoalaCloth
Bombarded by emails I've never signed up to...
I've never ordered from this company, but someone has used my email address & I'm getting constant emails from them. Despite emailing them several times to remove me from their system, they don't do anything. Gmails spam blocker refuses to filter them, so I'm left bombarded by this fake Australian company 🤬
1 May 2026
Unprompted review
Reply from Koalacloth
Hi Peter,
We’re genuinely sorry for the inconvenience this has caused and understand your frustration. It looks like your email may have been entered during a signup or checkout, which may have unintentionally subscribed you to our marketing communications.
You can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of any of our emails, and this will immediately remove you from future marketing messages.
We’ve also requested more information from you via Trustpilot so we can investigate this further and ensure your email is fully removed from our system.
Additionally, we do respond to all emails and aim to resolve requests promptly. However, we haven’t been able to locate your previous requests with your current details, so we’re unable to fully verify the issue on our end. You may reach out again so we can properly look into this and get it resolved for you.
Finally, KoalaCloth is a legitimate company specialising in premium cleaning cloths and we’re here to support our customers with any concerns. We look forward to hearing from you soon.
Warm regards,
KoalaCloth
Very happy cleaning my windows with…
Very happy cleaning my windows with Koala cloth so easy and no smears
12 May 2026
Unprompted review
Reply from Koalacloth
Hi Rosalie,
Thank you so much for sharing your experience. It’s great to hear you’re happy with how easy the KoalaCloth is to use and that it’s leaving your windows clean and smear-free.
Warm regards,
KoalaCloth
Quality products and service is great
Quality products and service is great, will purchase again, quality company, highly recommended
15 May 2026
Unprompted review
Reply from Koalacloth
Hi Jeffrey,
Thank you for your kind feedback! It’s great to hear you’re happy with both the quality of our products and service. Thanks also for the recommendation and we can't wait to serve you again soon.
Warm regards,
KoalaCloth
Great products
Great products. So easy to use and my windows and mirrors have never been so clean.
29 April 2026
Unprompted review
Reply from Koalacloth
Hi Carolyn,
Thank you for taking the time to share your experience. We're really pleased to know you’re achieving excellent results on your windows and mirrors and finding the products simple to use.
Warm regards,
KoalaCloth
Love KoalaCloth
I love, love, love these cloths! So easy to use and give incredible results with just water!
15 May 2026
Unprompted review
Reply from Koalacloth
Hi Anna,
We really appreciate you sharing your experience. It’s wonderful to hear how much you’re loving the KoalaCloth and the results you’re getting so easily. Thanks again for your support!
Warm regards,
KoalaCloth
Delivery as expected and cloth works well
Received my order within delivery timeframe and whilst only used once, the cloth did clean my windows nicely from all the dog paws etc. I will also be gifting one to each of my adult children.
15 May 2026
Unprompted review
Reply from Koalacloth
Hi Mrs Michele,
We really appreciate you taking the time to share it. It’s great to hear your order arrived within the expected timeframe and that the cloth has already helped with cleaning your windows, especially removing the dog paw marks. We love hearing that it’s working well in real homes!
Warm regards,
KoalaCloth
easy work
I am standing here looking at my sparkling shower. Thanks Koalacloth
15 May 2026
Unprompted review
Reply from Koalacloth
Hi Lynn,
We're so please to hear your shower is sparkling and that you’re happy with the results from your KoalaCloth. Feedback like this means a lot to our team.
Warm regards,
KoalaCloth
I really love the Koalaclothes
I really love the Koala clothes and brush. The cloth has brought my bathroom tiles, shower screen and vanity up like brand new. The brush around the taps and round the tight spots are clean. The kitchen cupboard and bench tops are sparkling and even tried it on my furniture, it brought it up a treat.
Would recommand the koala products.
15 May 2026
Unprompted review
Reply from Koalacloth
Hi Linda,
It’s great to hear the KoalaCloth and brush have helped bring your bathroom tiles, shower screen, vanity, kitchen cupboards, and bench tops back to looking like new. Even better that the brush is making those tight spots around taps easier to clean as well. Thank you for sharing this lovely feedback!
Warm regards,
KoalaCloth
Happy shopper
Absolutely perfect for removing finger marks from my kitchen cupboards, fridge and lots of other surfaces. Great for windows and mirrors too. Very happy I purchased them
8 May 2026
Unprompted review
Reply from Koalacloth
Hi Anne,
It's great to hear the cloths are working so well across your kitchen cupboards, fridge, windows and mirrors. We’re really glad you’re happy with your purchase and appreciate you taking the time to leave a review.
Warm regards.
KoalaCloth
The best cleaning cloth ever
The best cleaning cloth ever. No streaks. Great everywhere.
14 May 2026
Unprompted review
Reply from Koalacloth
Hi Di,
We're so please to hear you’re getting streak-free results and finding them useful all around the home. Thanks for sharing your experience!
Wam regards,
KoalaCloth
They perform as advertised.
Our work cleaner was raving about her new koala cloths so I decided to take a leap of faith and order online. Their communication was great and the cloths arrived quickly. They are fantastic. They do what they say they do. Streak free on my windows, bench tops, stove top. The cloths are quite large so I cut one up into 4 for easier handling. Perfect!
1 May 2026
Unprompted review
Reply from Koalacloth
Hi Maureen,
We're so thrilled to hear you decided to give them a try after your cleaner’s recommendation. We’re glad the cloths arrived quickly and are delivering those streak-free results across your windows, bench tops and stove top.
Warm regards,
KoalaCloth
Cleaning Windows and shower screens
Value for money. These Koalacloths makes cleaning windows and shower screens a breeze and only using water. No need for chemicals. My taps are looking shiny and new. I also use them cleaning my car.
29 April 2026
Unprompted review
Reply from Koalacloth
Hi Yetunde,
Thanks so much for the great feedback! Really glad to hear they’re making cleaning so much easier across your windows, shower screens, taps and even your car. We appreciate you taking the time to share your experience.
Warm regards,
KoalaCloth
Very happy
Very happy with the product. I was initially skeptical but it did not disappoint! Shower screens, mirrors and tapware all shiny now, product is easy to use and care for as well!
13 May 2026
Unprompted review
Reply from Koalacloth
Hi Linda,
Thanks for sharing this. We're really please to know how it exceeded expectations and made such a difference on your shower screens, mirrors and tapware. Glad it’s been easy to use and care for as well!
Warm regards,
KoalaCloth
Great cloths
Great cloths that do as they advertise. As a result I have now bought the mats.
13 May 2026
Unprompted review
Reply from Koalacloth
Hi Anna,
We're really glad to hear you’re happy with them and that they’re doing exactly what we advertise. We truly appreciate your support and hope you love the mats just as much!
Warm regards,
KoalaCloth
They are producing a great product that…
They are producing a great product that does what they say it does
13 May 2026
Unprompted review
Reply from Koalacloth
Hi Mike,
That’s great to hear! We put a lot into making sure the product performs as expected, so it’s really rewarding to get feedback like this. Thanks again for your support!
Warm regards,
KoalaCloth
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