Mixtons Reviews 

119
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Delicious, amazing cocktails, went down an absolute treat at our last party and guests loved them! Fun flavors for fun times! Thank you Mixtons.

Rated 5 out of 5 stars

Honestly the BEST cocktail delivery company in the UK. Every cocktail I tried was delicious and very well sized considering how strong they are.. knocked my socks off! (Not sure why other peopl... See more

Rated 5 out of 5 stars

Mixtons were the best stand at Edinburgh Cocktail Week for us, the ‘Secret Garden’ cocktail being my favourite. We must have went back around 5 times for more. The owners we met that were working at t... See more

Rated 3 out of 5 stars

Ordered for a special occasion as we love cocktails. Tried other cocktail delivery cocktails during lockdown so thought we would give this company a go (Knocktails now called Mixtons). The cocktails a... See more

Company replied

Company details

  1. Alcohol Store
  2. also in
  3. Alcohol Manufacturer
  4. Cocktail Bar

Written by the company

Classic cocktails with a twist.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

119 reviews

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No recent history of asking for reviews

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4.7

All reviews

(119)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quality & Service hell yeah

All praise to this team for seizing the day. They’ve now been supplying me regularly for a year and I can’t fault their commitment to quality & customer service. It’s really great to see them grow. Time for some new lines?!?

1 May 2021
Mixtons logo

Reply from Mixtons

It's been an absolute pleasure Michael! We've got some very exciting things planned and hope to continue bringing you the good times for years to come!

Love Ranj, Xav & Sim x

Rated 5 out of 5 stars

Good service and a great gift

These were a gift for a friend and the feedback was great! Ordering was simple, delivery was smooth (and lots of updates throughout) and I’m told the cocktails were ‘nice and strong’!

8 April 2021
Rated 2 out of 5 stars

Unfortunately not delivered on time

Unfortunately not delivered on time. Curt email reply when asked why the delivery was delayed

2 April 2021
Mixtons logo

Reply from Mixtons

Hi Angela,

We're really sad to receive our first negative review on here. We do everything we can to ensure that every customer has a positive experience and felt that we did respond positively and quickly to your initial email (pasted below).

As stated in our FAQ's, and standard in all industries, orders are subject to be sent on working days due to limitations with carriers. We don't feel this review fairly reflects our service, correspondence nor clearly stated delivery terms. Ordering 6PM Friday would be impossible to arrive on a Saturday even without the courier limitations.

We're open and transparent and are always happy to find a solution where possible. We do hope you enjoyed the cocktails regardless and can empathise with the fact that A: everything is stated as clearly as possible (including on the delivery options at checkout) and B: it would be physically not realistic for us to have delivered when you wanted.

(Response to email)

"Hi there,

Thanks for reaching out! And sorry for the disappointment you're feeling - however I've just looked into your order and this was placed at 6PM on Friday. We do state that all orders past 9am are dispatched the next working day (which in your case is Monday) and hence delivery will be a day after this as we use next-day shipping. Further, I've just checked and your delivery is approximately 1 hour away from you, which I can see you've requested to leave in a safe space.

I'm sorry your disheartened, but we have delivered on our delivery terms and promise, and hopefully you enjoy the cocktails!

Thanks,
Ranj"

Rated 5 out of 5 stars

Birthday box

I received a box of cocktails from my best friend. Unlike some other pre-mixed cocktails that are 5% or less, the Negroni was strong and delicious - actually tasted like one I would get in a bar! I'd also recommend the Porn Star and Expresso martinis.

10 March 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant

Delivered on time and tasted even better than expected. We ordered a selection of cocktails and mocktails and every one was great. Nice touches with the garnishes and well presented product. A little on the expensive side for the non-alcoholic options but overall...worth every penny.

2 March 2021
Rated 5 out of 5 stars

These cocktails are amazing

These cocktails are amazing! They taste exactly like freshly made cocktails in a bar! You can tell the people behind these are experts! The box is perfectly presented too, complete with the garnishes for each drink and straws! Definitely going to subscribe.

2 March 2021
Rated 5 out of 5 stars

DELICIOUS

DELICIOUS!
The knocktails were so tasty and the presentation was brilliant! Will definitely buy again, perfect for celebrating.

2 March 2021

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