Knights Insurance Claims Consultants  Reviews 

47
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I had an excellent experience with Knights Insurance Claims, especially Ari, who handled my claim from start to finish. Ari was incredibly helpful, knowledgeable and always on the ball. He gave... See more

Rated 1 out of 5 stars

Spoke to sufjan on the phone today after many calls and two unacknowledged emails trying to report a death - impossible to confirm whether the admin team has received anything. Their admin team is... See more

Company replied

Rated 5 out of 5 stars

Thanks to the team at Knights we got our claim settled much better and faster than expected, we couldn't have done it without them. Plus their amazing customer service always there to answer questio... See more

Rated 5 out of 5 stars

Knights came to our rescue in July 2022 when our BTL Property burnt down by a fire caused from neighboring property. The entire team especially Ari were superb ! Their knowledge and competent handl... See more

Company details

  1. Loss Adjuster

Written by the company

Knights Insurance Claims Consultants work on behalf of the policyholder, rather than the insurer. In the event of a property insurance claim, our role is to ensure that the policyholder receives their full entitlement under the policy. Knights Insurance Claims Consultants are fully authorised and regulated by The Financial Conduct Authority.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

47 reviews

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4.4

All reviews

(47)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional and Reliable Service

I have now completed my second property insurance claim with Knights Insurance Claims, and once again the service was outstanding from start to finish.

The entire process was handled with great professionalism, efficiency and care. Once I provided the information they needed, I had complete confidence that everything would be managed properly, and they made the whole experience straightforward and stress-free.

It is very reassuring to know that your claim is in safe hands. I would highly recommend Knights Insurance Claims to anyone looking for a reliable, professional and trustworthy claims service..

21 July 2026
Rated 5 out of 5 stars

I had an excellent experience with Knights Insurance claims handling

I had an excellent experience with Knights Insurance Claims, especially Ari, who handled my claim from start to finish.

Ari was incredibly helpful, knowledgeable and always on the ball. He gave clear, honest advice throughout the process, responded quickly whenever I had questions, and showed real professionalism and leadership in dealing with my claim.

His communication was outstanding, and I always felt informed and supported. He made what could have been a stressful process much easier.

I would highly recommend Ari and the team at Knights Insurance Claims to anyone looking for a reliable, responsive and professional claims management service. Thank you for all your help!

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Knights are your number 1 stop!

After suffering a major fire, we were faced with an extremely large and complicated insurance claim. Knights handled the matter professionally from start to finish, dealing with the insurer and loss adjusters, preparing the claim properly and fighting to ensure that we received the payment we were entitled to.

Their knowledge, persistence and attention to detail made a significant difference to the outcome. They kept the claim moving forward and supported us throughout what was a very stressful period.

I would highly recommend Knights to anyone dealing with a substantial fire or property insurance claim. Having an experienced loss assessor representing you can be invaluable.

21 July 2026
Rated 5 out of 5 stars

I have had a great loss adjuster…

I have had a great loss adjuster helping me with my claim. Right from the start he has been brilliant and helped me sort out everything needed.
Thanks to Mather West-Robinson.
Very professional and a kind gentleman.

14 July 2026
Rated 5 out of 5 stars

I had a really positive experience…

I had a really positive experience using this company. From start to finish, the whole process was handled professionally and efficiently. They took the stress out of dealing with the claim and kept me updated every step of the way, which gave me real peace of mind.

What stood out most was their honesty and transparency — everything was explained clearly, and there were no surprises. The team was responsive, helpful, and genuinely cared about getting the best outcome for me.

I wouldn’t hesitate to recommend them to anyone needing help with an insurance claim. A reliable and trustworthy service all round.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

My insurance company is a JOKE

My insurance company is a JOKE. They offered me peanuts for my water damage. Insulting. Called Knights and they didn’t take any nonsense. They squeezed every penny out of the policy that I was owed. Don’t let the insurance giants bully you, get these guys on your side.

4 December 2025
Rated 1 out of 5 stars

Greedy insensitive company

Spoke to sufjan on the phone today after many calls and two unacknowledged emails trying to report a death - impossible to confirm whether the admin team has received anything. Their admin team is no contact. Won’t confirm if there’s a refund, or what I can and can’t claim despite having the policy document in front of me. Disgusting greedy careless company avoid

Update: threatening emails and denying I have the right company. I got the information from your documents. Don’t bully customers

21 August 2025
Unprompted review
Knights Insurance Claims Consultants  logo

Reply from Knights Insurance Claims Consultants

Dear James,

We believe this review has been left in error. We are Knights Insurance Claims Consultants, and our role is solely to handle insurance claims on behalf of policyholders. We do not sell policies, manage customer accounts, or deal with matters such as reporting a death or processing refunds.

The issues you raise clearly relate to a different company. We kindly ask that this review be removed or redirected to the correct provider so you can receive the assistance you need.

Kind regards,
Knights Insurance Claims Consultants

Rated 1 out of 5 stars

Deeply Regret Appointing Ari…



Deeply Regret Appointing Ari Knightsclaims – Acts More Like an Insurer’s Ally Than My Loss Assessor-
I strongly regret appointing Ari as my loss assessor. From the outset, I made it clear that I wanted my building claim to be handled in line with Financial Ombudsman Service (FOS) regulations, which clearly state that if a policyholder insists on a cash settlement, the insurer must offer cash equivalent to what they would pay their own supplier.
Shockingly, Ari refused to pursue the claim this way and instead took an unhelpful, almost adversarial stance—siding with the insurer rather than representing me, his client. Instead of asserting my rights, he argued in a way that felt more like support for the insurance company than advocacy for the policyholder. My requests were repeatedly ignored for days.
Even worse, Ari failed to obtain or submit any independent builder’s quote for the extensive £250,000 repair work. This left only the insurer’s quote on the table—completely undermining my position. I had to go out of my way to find a builder and request a professional quote myself, which is a core responsibility of the loss assessor I hired and paid to do exactly that.
My home fire loss claim is now approaching 2 years and my home is still uninhabitable.
I deeply regret leaving my previous loss assessor, who was responsive, proactive, and consistently fought for my interests. In contrast, Ari seems to leave the job to the insurer—exposing me to risk and weakening my rightful claim.
This experience has been a massive letdown. A loss assessor’s role is to protect and advocate for the policyholder, not to surrender that duty to the insurer.
In past two months I have asked he follows the FOS regulations but he keeps coming up with irrational excuses.
How do I get this man to actually do the job he was appointed for, instead of handing my claim over to the very party we’re meant to be negotiating with?

1 February 2025
Unprompted review
Knights Insurance Claims Consultants  logo

Reply from Knights Insurance Claims Consultants

Thank you for sharing your feedback. We are sorry to hear you feel this way. Our role as loss assessors is always to act in the best interests of our clients while also ensuring that insurers meet their obligations under the policy and relevant regulations.

We are still actively working on your claim and remain committed to achieving the best possible outcome for you. We appreciate your patience as we continue to progress matters and are happy to discuss any concerns directly at any time.

Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. Take payment when Insurance was cancelled a full year previously. No communication from any staff. They do not answer the phone and do not want to know when you have a problem, just pass you onto someone else who cannot help either. Absolutely awful company.

4 June 2025
Unprompted review
Knights Insurance Claims Consultants  logo

Reply from Knights Insurance Claims Consultants

Dear Sog,

Thank you for your comments. However, we believe this review has been left in error.

Knights Insurance Claims Consultants does not sell insurance policies, collect payments, or manage cancellations. Our sole role is to assist policyholders with their insurance claims. To clarify, we have reviewed our records and have no trace of you as a client. We also requested further details from you via Trustpilot but did not receive a response.

It appears your review relates to a different company, and we kindly ask that it be redirected so you can receive the correct assistance.

Kind regards,
Knights Insurance Claims Consultants

Rated 5 out of 5 stars

Knights Insurance Claims Consultants…Great Service – They Really Helped Us!

Knights Insurance Claims Consultants did an amazing job for us. From the start, they took care of everything with our insurance claim and made the whole process much easier. What impressed us the most was how hard they worked to make sure we got the full amount we were owed. They didn’t rush things or try to cut corners. They were honest, professional, and kept us updated the whole time. It’s not easy to find a company that really cares and does what they say, but Knights did exactly that. We’re very thankful and would definitely recommend them to anyone needing help with an insurance claim.

21 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service and results

When we had a big flood Ari came right away and helped us through the whole process of repair and restoration and dealt with the insurance for us as well. Thanks to him we were able to reconstruct our premises with most of our costs covered by insurance.
He took away a lot of the stress and was supportive throughout.

1 September 2024
Unprompted review
Rated 5 out of 5 stars

Top knowledge & TOP Service

Ari from Knights Insurance Claims Consultants is very knowledgeable and on top of each case as if it's the only one... giving the client the piece of mind knowing the top people are on his case...
Highly recommend.

17 July 2024
Unprompted review
Rated 5 out of 5 stars

If you are thinking of using anyone else, think again

What should of been a straight forward claim, became very complicated as the insurers/underwriters tried to wiggle out of their responsibilities using some loophole.
Knights wouldn't hear of it and would not take no for an answer. They fought like lions never relenting, and finally got it settled in full. Kudos to Knights. Highly recommended.

20 June 2024
Unprompted review
Rated 5 out of 5 stars

Glad I used them

Knights did an excellent job claiming for both the loss and then contesting the delay of the insurance, seeking compensation. Very good professional service! Glad I used them!

24 June 2024
Unprompted review
Rated 5 out of 5 stars

Top Company

Ari and the entire team do a wonderful job in getting the claim managed in a professional manner. They come highly recommended and most importantly, achieve excellent results.

18 January 2024
Unprompted review
Rated 5 out of 5 stars

Knights are top

Knights are top! was a real smooth exprience. in a nutshell proffisional, expriensed, stratgised wouldnt take no for an answer and will get whats rightfully yours no matter what it intails they will do maximum effort and exsuse evrey possible channel. cudos!

10 December 2023
Unprompted review
Rated 5 out of 5 stars

Very proffesional!

We had a very smooth experience using Knights for our insurance claim. They are a truly professional company who take care of the customers properly. I would recommend 100%

8 November 2023
Unprompted review

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