Very friendly and informative staff. The staff, resources and information provided, equipped me to pass the personal licence exam without a problem. All learning is completed in your own time and y... See more
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Lynne Clark personal licence exam Test date Thursday 11th May I had severe issues with internet speed, old computer an a computer illiterate brain! Sean and his team went above and beyond the... See more
Company replied
Fantastic service from Knight Training. Hellen has been in charge of my application throughout the entire process and has been extremely friendly and efficient. She kept me updated at every stage and... See more
Costumer support and help was amazing. The only problem with the training course, when you are in a module and make a mistake at the end of the module it not show what was the mistake. This is a bit a... See more
Company replied
Company details
About Knight Training
Written by the company
Knight Training is one of the UK's leading Training Centres delivering compliance training courses awarded by the Highfield Awarding Body and the (BIIAB) British Institute of Innkeeping Awarding Body.
We are a customer-focussed, friendly and professional company who put our customers’ needs at the forefront of the way we work.
The services that we deliver will help you conform with all current legislation. Our constant growth has been achieved as a result of our speedy, competitive and reliable approach to customer service. We are proud to be recognised as an "outstanding" centre with the BIIAB and Highfield with a high learner pass rate with both Awarding bodies.
We are one of the largest providers of licensed retail training in the United Kingdom and deliver the Level 2 Award for Personal Licence Holders and the Level 6 SCPLH which you will need if you are to sell or authorise the sale of alcohol.
We also act as Licensing Consultants and apply to the Authorities for Premises Licence applications and also Personal Licence applications for many large organisations across the UK.
We also deliver all other licensing qualifications needed for the licensed trade including SCPLH (Scottish Certificate for Personal Licence Holders), SCPLHR (Scottish Certificate for Personal Licence Holders Refresher Qualification), ABCQ (Award in Beer and Cellar Quality), How to run a successful pub & ALHO - Award in Licensed Hospitality Operations.
We have a large choice of e-learning courses and in addition to the above, our training includes all SIA Door Supervision, Upskilling, CCTV Operations, First Aid at Work, Emergency First Aid at Work, First Aid at Work Re-qualification, and Paediatric First Aid, Mental Health and Site safety training such as the SMSTS, SSSTS, H&S awareness etc.
Contact info
134 The Barracks, White Cross Business Park, South Road, LA1 4XQ, Lancaster, United Kingdom
- 0330 999 3199
- info@knighttraining.co.uk
- knight.training
Made it look simple,helped me clearing…
Made it look simple,helped me clearing all my doughts with all ease &trustfull enviroment.
I received help all the way through
I received help all the way through , always available on the phone to help , very polite very pleasant and really helpful all the way through , all my training needs were met and exceeded .Will recommend knights training .

Reply from Knight Training
It was really A wonderful Experience,I…
It was really A wonderful Experience,I got My Personal Licence.Highly Recommended

Reply from Knight Training
Alternative training method
Being able to complete the training and sit the exam remotely.
great experience
Everyone was really helpful from start to finish, despite technical issues on my end!! The whole process really couldn't have been smoother. And echoing the other reviews here to say that Hellen's an absolute star.

Reply from Knight Training
Glad to obtain the license from Knight…
Glad to obtain the license from Knight Training
Extremely good
Excellent service from start to finish. Hellen was fantastic, prompted me when I had all but forgotten to continue with the last part of my personal licence application.
Professional, approachable and excellent customer service. Would most certainly use again

Reply from Knight Training
Personal licence exam
I couldn’t t fault Knight training .I was very pleased with the training modules which were easy to follow .They were helpful if you had a query and very helpful to get everything set up before starting the exam

Reply from Knight Training
Staff extremely helpful
I struggled getting on exams but staff went well and beyond to help me

Reply from Knight Training
well organised and friendly
well organised, problem free and responsive to issues that arose

Reply from Knight Training
Very friendly staff
Very friendly staff. Can't do enough to help you. Would definitely recommend.

Reply from Knight Training
Interesting Modules Made it Easy
From start to finish this training provider made this such an easy process. The training modules made learning interesting and I found it so easy to retain the relevant information due to the way in which it was presented. I undertook the completion of the modules three times over a two week period and in addition I printed off the pdf extra guidance which I found to be invaluable and could read on the bus! I will be saving that for future reference The mock exam instilled confidence of what I'd learned from the modules. On the lead up to the exam absolutely nothing was a trouble to Hellen at all, even down to going to the trouble of making sure I had all IT sorted with Google Chrome for the exam. Thank you so much Knight Training, particularly Hellen, for all your help it was truly appreciated.. 90% Pass with no prior professional knowledge or experience, can't be bad and to the credit of the training!!

Reply from Knight Training
very happy The course was very good to learn and…
The course was very good to learn and very helpful. everything was explianed very well.

Reply from Knight Training
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