Kline Collective Reviews 

737
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 341 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the artwork and frames, noting that the beautiful pieces look stunning and fit perfectly in their living spaces. Consumers deeply appreciate the helpful customer service team and the smooth, reassuring process of reviewing digital previews and requesting custom adjustments. However, some people mentioned minor shipping delays or noted that the heavy wooden protective crates can be quite difficult to open, manage, and dispose of afterward. Some reviewers were not happy with occasional tone differences between the digital previews seen online and the final physical paintings delivered to them.

What people talk about most

Product

Consumers find product to be positive, highlighting the stunning brushwork, rich colors, and beautiful... See more

Quality

People report positive experiences with quality, highlighting that the artwork feels premium and features... See more

User experience

Clients share positive opinions on user experience, describing the ordering and preview process as smooth,... See more

Customer service

Reviewers highlight positive aspects of customer service, reporting that support teams are consistently... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, noting both smooth experiences and occasional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I lost trust in buying art online because last time I purchased art from another shop which was a disaster, crappy frame and non-existent customer service. I need new art for my projects and found inf... See more

Company replied

Rated 5 out of 5 stars

I ended up canceling my order before production started, and I was pleasantly surprised by how easy the refund process was. Later I made a correct purchase. The support team explained everything clear... See more

Company replied

Rated 5 out of 5 stars

I ordered this as a birthday present for my daughter, so I was really hoping it would arrive in time for her birthday. There was a slight shipping delay, and I started getting a bit worried that it mi... See more

Company replied

Rated 5 out of 5 stars

First of all the website art was beautiful and well displayed, website easy to navigate. Second, the artist and the support team were INCREDIBLE from start to finish! They constantly updated me dur... See more

Company replied


Company details

  1. Art Gallery
  2. Art Studio
  3. Decoration and Interior Design Store
  4. Home Improvement Store
  5. Paintings Store
  6. Picture Frame Shop

Written by the company

Kline Collective is a boutique art gallery in southern California that showcases exceptional contemporary artwork by emerging artists. Our mission? To let art tell your story. We curate bold, colorful handcrafted paintings that are elegant and modern. We bring sophistication and a rich aesthetic experience to our clients’ lives.


Contact info

4.8

Excellent

TrustScore 5 out of 5

737 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(737)

349 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything felt well organized from…

Everything felt well organized from start to finish. I liked being able to see the progress sent by the artist before it was shipped. The final piece looks amazing on our wall. Definitely worth it.

23 April 2026
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Reply from Kline Collective

Hi Anja,

Thank you so much for taking the time to share your feedback, we really appreciate it. I’m glad the process felt smooth and that you enjoyed seeing the progress along the way.

Even better to hear the final piece looks amazing on your wall!

Best regards,
Gwen

Rated 5 out of 5 stars

I was a bit unsure at first

I was a bit unsure at first, but the whole process turned out to be very smooth. Communication was clear and consistent. The artwork came out exactly how I imagined. It fits perfectly in my space. Good customer service too.

28 April 2026
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Reply from Kline Collective

Hi Tristan,

Thank you so much for taking the time to share this.

We completely understand being unsure at the start, so it’s really great to hear the process felt smooth and that communication was clear and consistent throughout. Even better that the artwork turned out exactly as you imagined and fits perfectly in your space—that’s always what we aim for.

We truly appreciate your kind words about our customer service as well. If you ever need anything again in the future, we’re here to help.

Best regards,
Marie Garcia

Rated 5 out of 5 stars

The painting looks even better in…

The painting looks even better in person than I expected. I appreciated the updates along the way, it made the wait easier. It arrived in perfect condition too. Really happy with it.

23 April 2026
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Reply from Kline Collective

Hello Ewan,

Thank you so much for your kind feedback.

We’re really happy to hear the artwork looks even better in person and that the updates along the way helped make the wait easier. It’s also great to know it arrived safely and in perfect condition.

We truly appreciate your support and are so glad you’re happy with your piece. If you ever need anything in the future, we’re always here to help.

Best regards,
Marie Garcia

Rated 5 out of 5 stars

I am a returning customer and it is my…

I am a returning customer and it is my third time buying framed art for them. It is actually for my new home projects. The artworks and customer services are great as usual. However, one minor thing is that they do not have more color options for the frame. Emily, the customer service manager told us that they can still source the color of the frame that I want. So, you need to be proactive in asking about their options. I love that they are easy to work with. It'd have been better if they can post all colors of the frames online.

23 April 2026
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Reply from Kline Collective

Dear Jan,

Thank you so much for being a returning customer and for supporting us for your home projects—it truly means a lot.

We’re really glad to hear you’re happy with the artworks and our customer service, and that Emily was able to help with your frame request. We also really appreciate your honest feedback about the frame color options. You’re absolutely right that having more visibility online would make things easier, and we’ll be sharing this with the team as we continue to improve the experience.

It’s always a pleasure working with you, and we’re grateful for your continued trust in us.

Best regards,
Marie Garcia

Rated 5 out of 5 stars

My overall experience was very smooth…

My overall experience was very smooth and joyful. The artwork is beautiful and the artist is doing a great job. Congratulations!

27 April 2026
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Reply from Kline Collective

Hi Melanie,

Thank you so much for your kind words and for taking the time to share your experience.

We’re really glad to hear everything went smoothly and that you’re happy with the artwork. Our artists put a lot of care into each piece, so your feedback means a lot to the whole team.

We truly appreciate your support and hope to create something for you again in the future.

Warm regards,
Marie Garcia

Rated 5 out of 5 stars

Having ordered a canvas from Kline…

Having ordered a canvas from Kline Collective I didn’t receive confirmation. I sent an email which was replied to immediately by Marie explaining that it went to my Yahoo email, which I never use, she updated the order and I received my order with no further problems. Thank you Marie

23 April 2026
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Reply from Kline Collective

Hi Cameron,

Thank you so much for taking the time to share this! I’m really glad we were able to quickly figure out what happened and get everything sorted for you.

Happy to hear the rest went smoothly and your order arrived without any issues.

Enjoy your artwork!

Best regards,
Marie

Rated 5 out of 5 stars

Good communication when I had a problem…

Good communication when I had a problem with the proof. I'd ordered an art Vibrant Frenzy from Kline Collective and the proof looks a bit different from what I saw online. The artist John made the revision immediately after I told them the issues. After a few days the work looks amazing. Love it!

23 April 2026
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Reply from Kline Collective

Hi Luca,

Thank you so much for taking the time to share this! I’m really glad you reached out about the proof, it's great that John could make the adjustments quickly and get everything to where you wanted it.

So happy to hear you love the final piece!

Best regards,
Marie

Rated 5 out of 5 stars

I ordered 2 paintings

I ordered 2 paintings, they are there to match my new home. It is great and amazing. It took about 1 month from start to finish.

25 April 2026
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Reply from Kline Collective

Hello Dieter

Thank you so much for your kind review.

We’re really glad to hear that both paintings are a great match for your new home and that you’re happy with how they turned out. It also means a lot to know the process went smoothly from start to finish within the expected timeframe.

If you ever need anything in the future or would like to create more pieces, feel free to reach out anytime—we’d be happy to help again.

Best regards,
Marie Garcia

Rated 5 out of 5 stars

Just received our stunning painting…

Just received our stunning painting from Kline Collective. It is very beautiful! It is very close to the original version. I love it!

23 April 2026
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Reply from Kline Collective

Hello Jett,

We’re really happy to hear that your painting arrived safely and that you find it beautiful. It’s especially wonderful to know you feel it is very close to the original version—that’s exactly what we always aim for.

We truly appreciate your support and hope the artwork brings you joy for many years to come.

Best regards,
Marie Garcia

Rated 5 out of 5 stars

I ordered a 40x40" piece from Kline…

I ordered a 40x40" piece from Kline Collective and the artist took about 14 days to finish. The first preview wasn't good enough because there were a lot of details gone missing. I told them about it and it took them about 2 days to finish. The artist is very polite and understands my concerns well. The only tricky part is the photography process, their studio is too dark and hard to know what the real color is. So, after a few emails I can finally confirm the color of the piece. I approved it after 5 days. It took about 4 days to ship. Overall it is a very good experience.

23 April 2026
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Reply from Kline Collective

Dear Chris,

Thank you for taking the time to share such a detailed review.

We’re glad to hear that overall you had a very good experience and that the final piece met your expectations. It’s also great to know the artist was able to understand your feedback and make the necessary adjustments quickly to better capture the details you were looking for.

We appreciate your honest note regarding the photography process. Your feedback about lighting and color accuracy is very helpful, and we’re continuously working on improving this part of our preview process to make it clearer and more consistent for our clients.

Thank you again for your patience and for trusting Kline Collective with your artwork.

Best regards,
Marie Garcia

Rated 5 out of 5 stars

It's an expensive shop for art but it…

It's an expensive shop for art but it is worth the price. The frame is of very high quality and the artist did a good job. The package is done well and easy to open. I highly recommend this gallery.

23 April 2026
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Reply from Kline Collective

Hi Uta,

Thank you so much for taking the time to share your feedback, we really appreciate it. I’m glad the quality of the frame and the artwork met your expectations, and that everything arrived well-packed and easy to handle.

Your recommendation truly means a lot. Hope you continue to enjoy your piece!

Best regards,
Gwen

Rated 5 out of 5 stars

Really liked receiving progress photos…

Really liked receiving progress photos from the artist. I am happy with the results.

23 April 2026
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Reply from Kline Collective

Hi Andre,

Thank you so much for taking the time to share this! We are glad you enjoyed receiving the progress updates, it’s always nice to see the piece come to life along the way.

Happy to hear you’re pleased with the final result!

Best regards,
Gwen

Rated 5 out of 5 stars

It's a nice shop to work with

It's a nice shop to work with. Very smooth process.

9 April 2026
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Reply from Kline Collective

Hi Paige,

Thank you so much for taking the time to leave a review! I'm glad everything felt smooth and easy from your side.

Hope you’re enjoying your piece!

Best regards,
Gwen

Rated 5 out of 5 stars

I had an unusual situation where a…

I had an unusual situation where a wrong order was accidentally placed on my phone. I contacted the team within minutes to explain what had happened. Although it was a bit of a stressful moment at first, I really appreciate the opportunity to communicate with their support team and clarify the situation. Their policy is clearly stated, and the experience helped me better understand how their ordering process works. They canceled the wrong order and updated with a correct one. Overall, the website is easy to use, and the art selection is great. The art proofing process is good. It's delivered on time. I highly recommend this gallery.

23 April 2026
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Reply from Kline Collective

Hi Jaxon,

Thank you so much for taking the time to share your experience, we really appreciate it. I can imagine that was a stressful moment at first, so I’m glad we were able to sort it out quickly and get everything corrected for you.

It’s great to hear the rest of the process went smoothly, from proofing to delivery. Your recommendation truly means a lot.

Hope you’re enjoying your artwork!

Best regards,
Marie

Rated 1 out of 5 stars

The artwork was nothing like the…

The artwork was nothing like the colours they had online. $3.5k and we can’t use it.

I am speaking to them about it and hopefully they will fix it. Everybody makes mistakes and I’m giving them a chance to rectify this.

Hoping to give them a good review if they can get it closer to what we ordered.

Scott Smith

27 March 2026
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Reply from Kline Collective

Hi Scott,

Thank you for your feedback - we really appreciate you giving us the opportunity to make this right.

We’re sorry to hear that the artwork didn’t match your expectations in terms of colour, especially given the investment. That’s certainly not the experience we want for you.

Our team is currently working with you directly to resolve this, and we’re committed to getting the piece closer to what you originally envisioned. We just ask for a bit more time as we go through the process with you.

Thank you again for your patience and for giving us the chance to rectify the situation - we truly value it and will do our best to turn this into a positive outcome.

Warm regards,
Emily

Rated 5 out of 5 stars

One word

One word: NICE! Happy with both the quality and service

7 April 2026
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Reply from Kline Collective

Hi Lucas,

Thank you so much for taking the time to leave a review, we really appreciate it! “NICE!” says it all 😊 We're so glad both the quality and the service met your expectations and made for a great overall experience.

Hope your piece keeps looking great in your space!

Best regards,
Marie

Rated 5 out of 5 stars
Kline Collective logo

Reply from Kline Collective

Hi Claudia,

Thank you so much for taking the time to leave a review! We're really glad to hear the final piece matched the preview, that’s always something we aim for.

Hope you’re enjoying it in your space!

Best regards,
Marie

Rated 5 out of 5 stars

This is one of my favorite purchasing…

This is one of my favorite purchasing experiences. The communication with the team is easy and answer all my questions, address all my concerns. I know that the artist might not replicate the work 100% and the first draft is not satisfied but then they take it seriously and adjust everything for me. After 1 day they made the changes according to my requirements. I am satisfied. It took another week to frame and ship. The crate is good and ensure maximum protection. Overall I am happy with the service. It is absolutely gorgeous and I will also post a photo on their website so others can see the good results. It is expenisve but totally worth it!

17 April 2026
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Reply from Kline Collective

Hi 初谷 修,

Thank you so much for taking the time to share such a detailed review, we truly appreciate it. We are really glad we could work through the adjustments together and get everything to a point where you felt happy with the result.

It’s great to hear the process, from revisions to delivery, came together well in the end. And thank you as well for planning to share a photo, that means a lot and will definitely help others.

Hope you continue to enjoy your piece!

Best regards,
Gwen

Rated 4 out of 5 stars

A great purchase

No problem for ordering.
The delay was fine and the painting arrived in good shape

24 March 2026
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Reply from Kline Collective

Hi Sophie,

Thank you so much for taking the time to leave a review! We really appreciate it! We are glad the ordering process was smooth for you and that everything arrived safely in the end.

Hope you’re enjoying your painting!

Best regards,
Marie

Rated 5 out of 5 stars

The frame is of good quality and is…

The frame is of good quality and is totally worth the price. Absolutely stunning beautiful colors!

7 April 2026
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Reply from Kline Collective

Hi Maddison,

That’s wonderful to hear! We're so glad the frame and colors came together the way you hoped, it really makes the whole piece stand out.

We hope it keeps catching your eye every time you walk by!

Best regards,
Gwen

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