I lost trust in buying art online because last time I purchased art from another shop which was a disaster, crappy frame and non-existent customer service. I need new art for my projects and found inf... See more
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Kline Collective is a boutique art gallery in southern California that showcases exceptional contemporary artwork by emerging artists. Our mission? To let art tell your story. We curate bold, colorful handcrafted paintings that are elegant and modern. We bring sophistication and a rich aesthetic experience to our clients’ lives.
1968 S. Coast Hwy #2352, 92651, Laguna Beach, United States
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Everything felt well organized from start to finish. I liked being able to see the progress sent by the artist before it was shipped. The final piece looks amazing on our wall. Definitely worth it.

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I was a bit unsure at first, but the whole process turned out to be very smooth. Communication was clear and consistent. The artwork came out exactly how I imagined. It fits perfectly in my space. Good customer service too.

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The painting looks even better in person than I expected. I appreciated the updates along the way, it made the wait easier. It arrived in perfect condition too. Really happy with it.

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I am a returning customer and it is my third time buying framed art for them. It is actually for my new home projects. The artworks and customer services are great as usual. However, one minor thing is that they do not have more color options for the frame. Emily, the customer service manager told us that they can still source the color of the frame that I want. So, you need to be proactive in asking about their options. I love that they are easy to work with. It'd have been better if they can post all colors of the frames online.

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My overall experience was very smooth and joyful. The artwork is beautiful and the artist is doing a great job. Congratulations!

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Having ordered a canvas from Kline Collective I didn’t receive confirmation. I sent an email which was replied to immediately by Marie explaining that it went to my Yahoo email, which I never use, she updated the order and I received my order with no further problems. Thank you Marie

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Good communication when I had a problem with the proof. I'd ordered an art Vibrant Frenzy from Kline Collective and the proof looks a bit different from what I saw online. The artist John made the revision immediately after I told them the issues. After a few days the work looks amazing. Love it!

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I ordered 2 paintings, they are there to match my new home. It is great and amazing. It took about 1 month from start to finish.

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Just received our stunning painting from Kline Collective. It is very beautiful! It is very close to the original version. I love it!

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I ordered a 40x40" piece from Kline Collective and the artist took about 14 days to finish. The first preview wasn't good enough because there were a lot of details gone missing. I told them about it and it took them about 2 days to finish. The artist is very polite and understands my concerns well. The only tricky part is the photography process, their studio is too dark and hard to know what the real color is. So, after a few emails I can finally confirm the color of the piece. I approved it after 5 days. It took about 4 days to ship. Overall it is a very good experience.

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It's an expensive shop for art but it is worth the price. The frame is of very high quality and the artist did a good job. The package is done well and easy to open. I highly recommend this gallery.

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Really liked receiving progress photos from the artist. I am happy with the results.

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Reply from Kline Collective
I had an unusual situation where a wrong order was accidentally placed on my phone. I contacted the team within minutes to explain what had happened. Although it was a bit of a stressful moment at first, I really appreciate the opportunity to communicate with their support team and clarify the situation. Their policy is clearly stated, and the experience helped me better understand how their ordering process works. They canceled the wrong order and updated with a correct one. Overall, the website is easy to use, and the art selection is great. The art proofing process is good. It's delivered on time. I highly recommend this gallery.

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The artwork was nothing like the colours they had online. $3.5k and we can’t use it.
I am speaking to them about it and hopefully they will fix it. Everybody makes mistakes and I’m giving them a chance to rectify this.
Hoping to give them a good review if they can get it closer to what we ordered.
Scott Smith

Reply from Kline Collective

Reply from Kline Collective
This is one of my favorite purchasing experiences. The communication with the team is easy and answer all my questions, address all my concerns. I know that the artist might not replicate the work 100% and the first draft is not satisfied but then they take it seriously and adjust everything for me. After 1 day they made the changes according to my requirements. I am satisfied. It took another week to frame and ship. The crate is good and ensure maximum protection. Overall I am happy with the service. It is absolutely gorgeous and I will also post a photo on their website so others can see the good results. It is expenisve but totally worth it!

Reply from Kline Collective
No problem for ordering.
The delay was fine and the painting arrived in good shape

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The frame is of good quality and is totally worth the price. Absolutely stunning beautiful colors!

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