Klast Home Reviews 

I give this company 0 stars, I bought a dining table from them that I never received even though it said it was supposed to arrive on April 6th.. if you call them you only get an auto response or they say they can't find the order, but they have money. Never buy furniture from this scam company.. I now have to contact the bank to get my money back...

The price was reasonable but the chair legs are slightly uneven, so I had to modify the chairs. The delivery was a little delayed, but it was quite easy to track.

Delivery schedule was not meet 3 times

The item corresponded to what was advertised. Good quality.

I bought a product and it came damaged. I opened an incident and had no response. Every time I call the cliente support line it says that the person I am trying to call is not available.. what a scam

There were some marks and scratches on the lowbaord. Otherwise perfect.

Good experience, good product

We ordered a coffee table, which arrived quickly and is great quality. We will definitely use Klast again for more furniture!

They took 9 days to send the item and when tracking the package, after 8 more days, it is still in the same place it was originally. I am still waiting for the item I purchased..

The chair looks good, stunning , not the best to sit in, but not bad, the delivery person vas very unfriendly

I like the product but everything else was just pain in the ass. Every email I received was in different language than English. The links I got from courier company didn't work and I didn't get any updates about the delivery. Just one day, without any warning, I got call from courier but I wasn't home. The Klast asked me to self contact the courier company about the delivery but I couldn't because it was impossible to reach them. Only No-reply emails and invalid links. So had to ask help from Klast, and it took over a week to finally get the item. I was surprised that it was delivered by FedEx because that name was never mentioned.

We are very satisfied!
We bought 6 chairs and we are very happy with them.
The delivery has been anticipated respect to the time schedule.
The chair were well packaged and good quality.
The installation is not so easy, but we are very happy at the end.

First I was very happy about my order and planned to order even more but then I have been in contact with the customer service and found out that they are not customer-friendly or nice at all. I got very frustrated and angry because I‘m planning on spending over 1000 Euro and then I expect to get treated nice. I’m not used to that. Never made such an experience and I regretted my order. I would suggest ordering somewhere else where they care about their customers. Also the shipment wasn’t easy.

Edit: I contacted Klast again and they offered a personalized service for another order. But my experience with the first order left me feeling disappointed, and because of that, I don’t feel comfortable placing another order at this time. I would prefer to avoid going through a similar situation again.

Quick delivery. The products are ok. Maybe not the highest quality aterials but well done.

The manufacturing and assembly quality of this sofa is unacceptable:
- nails were hammered into the screw holes, completely blocking them;
- glue was applied incorrectly;
- multiple parts were miscalculated in size, length, and thickness;
- nailing positions were missed seven times;
- metal components are visibly crooked and drilled at the wrong angle;
- overall measurements are inaccurate;
- all nailing, screwing, and assembly work is poorly executed;
- most wooden parts are incorrectly sized and do not fit properly;
- we waited nearly a month for delivery; the level of workmanship is unacceptable for this price.

Very good experience, clear communication. I bought 2 nightstands and they were very easy to assemble and look beautiful.

Worst support team ever. The chat bot only goes round in circles. Their number doesnt work. Trying to get a replacement small piece of item that was broken on the chair I bought from this webiste. Useless. I do not reccomend buying from here.

Delivery was super fast, meubel easy to make and looks amazing!

Awful customer service. They didn’t deliver my order and then tried to charge extra for a “third delivery,” even though they never attempted even the first one. On top of that, they are trying to add random charges with no clear explanation and no mention of these fees in their website terms or anywhere else. They wont deliver or return my money if I dont pay extra

Waiting more than a month for delivery of 1 chair ordered from Klast, with no order updates until the initial day delivery was due, only to hear it was postponed by 3 more weeks. Still waiting for my delivery from mid-December - with a courier service that gives as little to no helpful tracking information. Klast customer support service is also very poor. Takes days up to a week to have any response to follow-up emails, and no answer on their support phone line. I do not recommend Klast, unless you have now rush for receiving items.