Kittyspout & DoggySpout Reviews 

8,662
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 6,905 reviews, reviewers had a great experience with this company. Customers consistently state that their cats and dogs enjoy the fresh, flowing water, quickly adapting to the fountain and significantly increasing their daily water intake. Reviewers also appreciate the modern aesthetic, the exceptionally quiet motor, and the straightforward maintenance process that makes daily cleaning effortless. Some people were dissatisfied with the delivery service, pointing out that packages often take several weeks to arrive and tracking links can be unhelpful. A few other people also felt that the ordering process led to unexpected subscription enrollments for replacement filters which proved difficult to cancel.

What people talk about most

Product

Customers consistently note positive experiences with product, sharing that their cats quickly took to the... See more

Quality

Clients share positive opinions on quality, consistently highlighting the exceptional construction and... See more

User experience

Users describe positive interactions with user experience, highlighting how easy the fountain is to assemble,... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with experiences varying widely among consumers.... See more

Order

Reviewers highlight ambiguous aspects of order processes, showing a wide range of experiences. On one hand,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Love the fountain. Easy to clean, holds plenty of water. Kitty loves it and took to it right away. Love that it's wireless and charges with a regular C connector. Shipping takes quite awhile, so reord... See more

Company replied

Rated 4 out of 5 stars

We absolutely love the kitty spout fountain. We find the auto ship filters wildly overpriced. This is disappointing. I didn’t realize that this was happening until the second shipment had arrived. If... See more

Company replied

Rated 4 out of 5 stars

It took my cat a couple of weeks to adjust to Kitty Spout, but now she's loving it. My only issue was that when I ordered the Kitty Spout, I was under the impression I was ordering the battery operat... See more

Rated 4 out of 5 stars

Sceptical about buying this especially over the delay in it arriving but understood the reasons why. It arrived set it up and thought I had made a mistake as my cat wouldn't even look at it . I prese... See more

Company replied


Company details

  1. Pet Store

Written by the company

KittySpout and DoggySpout improve your pet’s health & happiness by providing fresh, filtered water all day long. Loved by thousands of busy pet owners for their spout-like design and easy use.


Contact info

4.2

Great

TrustScore 4 out of 5

9K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 77% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(8,662)

7,606 reviews in the last 12 months

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Rated 2 out of 5 stars

Not very pleased.

My cat doesn’t care for this product, he won’t drink from it. So I had to give him his old water bowl back.
The package arrived beat up, thankfully not the product inside.
The item took way longer than the 5-8 days as promised, ended up having to reach out to support and wait again more than the 5-8 days. Not very pleased with the entire process and will be returning.

22 August 2026
Rated 3 out of 5 stars

Some issues but not dealbreakers

First order I did not get the correct fountain and it also broke. Yet, I ordered another. So far it works fine. It took a very long time to receive each of my fountains?
Directions need to be a little more basic for some of us.
Yes, I do love it in spite of my complaints.

19 September 2026
Unprompted review
Rated 4 out of 5 stars

New Fountain

Kitty spout is a very nice cat fountain. My one cat likes it very much. My other cat hardly uses it at all. I think they don’t like the light. I’ve moved the light to shine in the back facing the wall. It seems they will use it more now. The process of ordering and receiving is fairly easy.

19 September 2026
Unprompted review
Rated 5 out of 5 stars

My cats love their fountain

My cats love their fountain. It's easy to clean which I love! I had a different one from another company and it broke almost right away. I've had this fountain from probably 6 months or so and have had no issues.

19 September 2026
Unprompted review
Rated 5 out of 5 stars

Happy Kitty

I am really happy with this company. My product arrived promptly and well packaged and in excellent condition. It is an excellent quality product.
I was worried that my cat wouldn't want to use the Kitty Spout but she loves it.

20 September 2025
Unprompted review
Rated 4 out of 5 stars

Finally

Finally, I've received my package. However I cannot identify whether this is the August or September pack.
I had a very bad experience with the delivery company.

17 September 2026
Unprompted review
Rated 5 out of 5 stars

It took a bit for the cat to get used…

It took a bit for the cat to get used to the fountain. He's 15 years old. He got his nose under the spout, got splashed with water and refused to use the fountain for a few days. He's just a grumpy old dude. In any case, it's a good unit and works well.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

Easy ordering

Easy ordering, setting up automatic delivers, and a great product. I ran out of filters (I thought I had an extra, I was wrong) so I had to use a regular water bowl. My one cat used to drink out of my water cup, he stopped once I got the Kittyspout. Occasionally he would eyeball my water glass. Since I had to put it in a bowl he went back to drinking from my glass.

11 September 2026
Unprompted review
Rated 5 out of 5 stars

Easy and Clean

The best part is that it's so easy to clean. Also the intermittent fountain. You can let it flow constantly or intermittently.
He always drinks from the top left corner, I don't know why but he does. He's a tall cat and the height is just right for his size.

19 September 2026
Unprompted review
Rated 5 out of 5 stars

My cats love the kitty spout

My cats love the kitty spout. They've always been bathroom sink drinkers, and sometimes they still ask Dad for that treat. But the have never had an issue with the fountain...no playing with it either.

And I love how easy it is to clean.

19 September 2026
Unprompted review
Rated 5 out of 5 stars

My cats seem to love the kitty spout…

My cats seem to love the kitty spout and it's better for their health! The shipping time us ny only complaint because it seems to take a very long time for my shipments to make it to my home but outside of that one issue I would buy it over again and again!!!

19 September 2026
Unprompted review
Rated 1 out of 5 stars

Product works fine

Product works fine, but it took about 13 days to arrive and the box looked like it had been kicked around and there were dents in the bowl, still works though, aside from someone dancing on my package.

19 September 2026
Unprompted review
Rated 5 out of 5 stars

So far in the first two minutes my cat…

So far in the first two minutes my cat started drinking the water and stayed there playing by it and drank some more. No introducing it to him. He went at it right away.

I will see how sturdy this is and the longevity of it as time goes by. I will write another review in a few months.

19 September 2026
Unprompted review

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