Kitchensmiths Reviews 48

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Clare at Kitchensmiths is an extremely good kitchen designer, has a thorough knowledge of all the best and most suitable appliances and is skilled at putting together the whole design so it works rea... See more

Company replied

Rated 5 out of 5 stars

We are very happy that we chose Kitchensmiths for our kitchen redesign. An excellent service throughout the project. Professional, knowledgable, responsive, high quality craftmanship and clear communi... See more

Company replied

Rated 5 out of 5 stars

We loved our kitchensmiths kitchen so much we had them come back and do our living room! They are absolutely trustworthy (and well worth any extra cost compared to budget kitchen places). You'll never... See more

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Rated 2 out of 5 stars

We went to Kitchensmiths as its in the same village as where we live (Histon) We had a meeting with a male staff member who showed us the showroom kitchens and some finish options. We too... See more

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Company details

  1. Kitchen Supply Store

Written by the company

Kitchens have always been the heart of the home; a place to congregate for family and friends. For over 30 years, Kitchensmiths has been creating beautiful kitchens that bring people together, as well as crafting a reputation for the highest quality, founded on the experience and knowledge of its team.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

48 reviews

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Rated 5 out of 5 stars

An absolute pleasure from start to finish!

I have absolutely no interior design skills but Clare made the process a breeze. From the moment I stepped into Kitchensmiths I had her full attention and never felt the process was rushed. Alternatives were
explained in detail and additional options I might have forgotten about explored. The 3D renderings of the design in the proposal gave a really good impression of the final result.

The installation process could not have gone any more smoothly. It quickly became clear that Clare is also an excellent project manager: the proposed plan was followed to the dates specified and needed no involvement from me. Nevertheless Clare kept me fully informed about progress.

Every one of their tradesmen seemed to take a pride in their work and the results reflect that. They were friendly, happy to explain what they were doing and left the place clean and tidy.

I'm so pleased with the end result.

27 November 2023
Unprompted review
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Reply from Kitchensmiths

Hi David Thank you so much for you delightful review. It was our pleasure to produce your super kitchen for you. Best wishes Clare and the team.

Rated 5 out of 5 stars

A fantastic kitchen

The team was highly professional, the scheduling was excellent, and the end result a fantastic high-quality kitchen. Aspects such as plumbing and fittings that needed on-site decisions were dealt with very well.

7 July 2023
Unprompted review
Rated 5 out of 5 stars

First class - the entire experience

From the very first meeting to the installation and post-install snagging, the entire team at KitchenSmiths have been a dream to work with. Their customer service and attention to detail is second-to-none and we wouldn’t hesitate in recommending them.

25 July 2023
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Reply from Kitchensmiths

Thank you Laura that's such a fab review. It has been our pleasure working with you and doing your kitchen. Best wishes Clare

Rated 5 out of 5 stars

Best Work Ever

We loved our kitchensmiths kitchen so much we had them come back and do our living room! They are absolutely trustworthy (and well worth any extra cost compared to budget kitchen places). You'll never have to repair shoddy work nor be let down by Kitchensmiths, they take real pride in doing excellent work. Tidy, polite, professional, efficient and all round lovely people. 100% recommend.

1 March 2023
Unprompted review
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Reply from Kitchensmiths

Thank you for such a glowing review and for pointing out we can use all sorts of 'kitchen' units but turn them into media centres and other living and dining room furniture. So pleased you love it!!

Rated 5 out of 5 stars

Very thorough job from design to finishing

Very thorough job from design to ideas, planning, timing and fitting.
Clare did a great job utilising the space we had and all appointments made during fitting were met.
All trades used were very skilled and a great job was done.
We are very pleased with the result.
Highly recommend.

26 June 2023
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Reply from Kitchensmiths

Thank you so much for you great review. I really enjoyed planning your kitchen and it looks really great. Have fun using it! best wishes Clare

Rated 5 out of 5 stars

Fantastic kitchen

We've had a new kitchen installed by Kitchensmiths. Clare was extremely helpful in coming up with ideas and designing our perfect kitchen. There were a few hurdles along the way, but at all times, Kitchensmiths were flexible and very helpful. The fitting team were fantastic and we are so pleased with our new kitchen. They have continued to offer amazing service and I would highly recommend.

30 January 2023
Unprompted review
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Reply from Kitchensmiths

Thank you Jo - we have all had fun working with you on your kitchen. I am delighted you are so pleased with it - it certainly looks stunning!

Rated 5 out of 5 stars

Just wanted to say a Huge thank you……

Just wanted to say thank you for our beautiful new kitchen. There was a problem with our original choice of cupboard finish due to the manufacturer, but a new one was found and this was resolved very efficiently.
Once the work had started everything happened when they said it would, and it was great to see our kitchen come together. We’d like to thank everyone involved for a great job.

16 January 2023
Unprompted review
Rated 5 out of 5 stars

The kitchen I've always wanted

My new kitchen from Kitchensmiths is exactly what I wanted, and all members of the Kitchensmiths team were superb: friendly, efficient, considerate - and the installation team are real craftsmen. This was a really good experience, from initial design right through to completion. Warmly recommended.

31 March 2023
Unprompted review
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Reply from Kitchensmiths

Thank you so much for your super review. We had fun doing your kitchen too.

Rated 5 out of 5 stars

Highly recommended

Our experience with Kitchensmiths has been excellent. Creative, imaginative and knowledgeable from design to installation KS is a highly professional yet very friendly team. We are delighted with our finished kitchen and would recommend them without hesitation.

27 April 2023
Unprompted review
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Reply from Kitchensmiths

Thank you Christina it has been our pleasure. And yes we think your kitchen is fabulous too.

Rated 5 out of 5 stars

Stunning job!

Stunning job. Great design and a quality install by the fitting team!

18 April 2023
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Reply from Kitchensmiths

Thank you so much for the great review. It was great working with you to acheive your dream kitchen.

Rated 5 out of 5 stars

A stunning kitchen and wonderful service

I had to relocate the kitchen in my 16th-century cottage to a room with a crazy shape. After a lot of searching a real estate agent recommended Kitchensmiths as a reliable kitchen provider. The online reviews were also very good. I wrote to Alex, one of their designers, and everything was really smooth onwards. He assessed the space and presented an excellent design, by far the best among several top kitchen companies in Cambridge. Kitchensmiths is the opposite of a hard sell. They are extremely patient and really want to make sure you are getting what you are really hoping for. I have not been disappointed. The quality of everything they have delivered has been excellent and most beautiful. My only two caveats 1. They are not the cheapest on the market and 2. Their lead times can be long and you'll have to wait several months to get your kitchen. On the price: you get what you pay for plus all the benefits of a family business that tailors their product to your needs. The extra pound is well spent. On the waiting time: Kitchensmiths has a single team of fitters and they do one kitchen a week. I was slightly annoyed by this until the team came finally home. They were absolutely brilliant to tackle all the challenges of a room where there wasn't one single right angle. All members of the team were efficient, clean and polite, and on top of their game. It was well worth the wait. The result is absolutely stunning and I am very grateful to Kitchensmiths for the wonderful service I have received from them at every stage of the project. Alex and his colleague Maude are very professional and an absolute pleasure to deal with, and ready to do the extra mile in case you need it. I couldn't recommend them more.

20 October 2022
Rated 5 out of 5 stars

Excellent project support

Alex designed the kitchen in 2021 but due to serious delays caused by our builders, the installation did not take place until 2022. Alex supported us throughout and moved install dates to fit in with the delays caused by the builders. No fuss, just helped!
The install went well and we now have a fully working kitchen nearly 18 months from completing the design. I found the whole team helpful and responsive throughout, I highly recommend Kitchensmiths.

25 November 2022
Rated 5 out of 5 stars

Marvellous kitchen, professional service

I was exceedingly happy with the whole process from beginning to end. Clare had excellent design ideas and was a model of common-sense and professionalism. The scheduling was marvellous and the workmen were careful, courteous and highly skilled. I can heartily recommend Kitchensmiths and would certainly use them again.

29 July 2022
Unprompted review
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Reply from Kitchensmiths

Thank you for such a glowing review. I had lots of fun doing your design and I am thrilled you are so happy with it. Best wishes Clare

Rated 5 out of 5 stars

All in all a great experience

All in all a great experience. Due to the age of the house we had a few issues that were not detected until the floor came up this did delay the project and left us without a kitchen for 3 months but Kitchensmiths put a temporary sink in for us which was a great help. I know that everything has been finished to a high standard and I will not have to worry about anything for a very long time. Now the kitchen is in we are delighted with it and have had a lot of comments on the design of it. The kitchen works so efficiently for us and makes cooking and cleaning so much easier than before.

26 May 2022
Unprompted review
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Reply from Kitchensmiths

Thank you Sally! The old house did throw up a few challenges didn't it! Glad you are so happy with the kitchen and the design. All the best

Rated 5 out of 5 stars

Happy customer

Alex, our designer, listened to what I wanted for our new kitchen, and came up with plans which exactly met my ideas. Great advice in choosing the units, worktops, flooring etc. Very professional installing team and our kitchen has been much admired. Altogether a very satisfied customer

23 December 2021
Unprompted review
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Reply from Kitchensmiths

Thank you for your kind comments, the kitchen looks great.

Rated 5 out of 5 stars

Excellent design & great quality

Clare is an extremely knowledgeable kitchen designer who really listened to what we wanted. The initial design she came up with needed hardly any tweaking. The quality of the kitchen furniture is also excellent, and we were happy that we got what we paid for - it is a pleasure to work in my new kitchen.

17 May 2021
Unprompted review
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Reply from Kitchensmiths

Thank you Lydia for such a great review. I was so pleased to be able to help you get the kitchen of your dreams. I'm sure you'll have years of enjoyment in it. Thanks Clare

Rated 5 out of 5 stars

Quality kitchen from a quality company

From the moment we walked into Kitchensmiths we knew we had made the right decision. One of the reasons we chose Kitchensmiths is because we knew they would do the complete job and “hold our hand” along the way, as we had never done anything like this before.
Clare, our designer listened to us and designed a fantastic kitchen. She created a kitchen that is beautiful and practical, her attention to detail is flawless - there is always a reason why she designs something in a particular way. All of this is done with a smile on her face, she is patient and reassuring if needed.
Simon and Dave, the fitters are highly skilled, professional and very respectful at all times, asking questions and making suggestions along the way, as was the plasterer and the plumber.
The job ran very smoothly, we had no hiccups or worries during the very well planned out process.
Thank you to all at Kitchensmiths, we now have a dream kitchen - you are a great team.

28 April 2021
Unprompted review
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Reply from Kitchensmiths

Thank you so much for such a lovely review. It has been a pleasure working with you both and we are delighted that you love your kitchen so much - we couldn't ask for more. Best wishes.

Rated 5 out of 5 stars

We are delighted with our kitchen

We are delighted with our kitchen. As with any building work, not everything was right first time but all issues were resolved quickly, to our satisfaction and with no hassle. Clare ran with our ideas and designed a kitchen that delivers everything we need and more within our budget. The design has significantly changed how we use our living space for the better.

25 March 2021
Unprompted review
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Reply from Kitchensmiths

Thank you for such a great review, and it was a great space for us to work in too. May you have many happy years in your new living space.

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