Kitchen Provisions Reviews 10

Popped into the Soho store today and met a lovely lady who was friendly, professional, knowledgeable, and super helpful. I was shown a lot of options, but I couldn't quite find a knife that matched my somewhat fussy requirements.

Having looked at the website I think I've found one that ticks my boxes, though it is currently out of stock. I will continue to keep an eye on the website and come back when I find something in stock.

The selection was great and the prices are really competitive. I love that there was no pressure and no disappointment when I didn't make a purchase today. It was even suggested I take a photo of the knives which were closest to what I was looking for.

This experience made me want to ensure I purchase my next knife from Kitchen Provisions.

Thank you for a great visit.

I always use Kitchen Provisions to sharpen my Japanese knives. This time I needed a major repair. I'm very happy with this service, great communication, fast service, highly recommend!

Unfortunately another bad experience with Kitchen Provisions. Ordered knife however Royal Mail ripped the box during transfer and knife has been lost... I messaged to Kitchen Provisions about this situation and one day later I received a email which answere... However after this email I sent them email back but unfortunately no on get back to me ... It's 4 th day while I'm waiting answer back. Just be aware they don't have phone numbers. Im so sad because we been there customers for a while and such a bad experience.

I am finnaly happy with my Chef knife Kanetsugu 230mm ..It is tall so good for my knuckles and so it will work even in small kitchen . It has good weight and very good micarta handle without any butt!I have been buying and returning like 4 of main chef knifes .Even sg2 knives or hammered knives .. Many Jappanese knives have small handles and small height of blade .But this seems it is going be my favourite.It is similar to western style knives Thank you

Consistently disappointing. I have made several visits to several store locations and the staff have always failed to meet expectations on helpfulness and knowledge.

Responses to orders being shipped out is non existent. Emails ignored, chat box ignored. Poor and disappointing lack of service.

I may have bought something in this interesting shop with a wonderful selection of knives to choose from but if the staff can't even be bothered to acknowledge when someone walks in to the shop and just hide behind the counter then I can't be bothered to open my wallet - tip for you - smile , be nice to a potential customer and your sales may increase.

A good range of knives not available elsewhere. I have purchased from them several times now and the only problem has been with Royal Mail 48 tracked service