kitandkaboodal.comReviews

25,964

•

4.1

Women's Clothing Store

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Review summary

Created with AI, based on recent reviews

Considering 113 reviews, reviewers had a great experience with this company. Many customers consistently praise the quality of the clothing, describing items as well-made, comfortable, and stylish, often with unique designs and a wide range of colors. People frequently highlight the excellent customer service, noting helpful and friendly staff who respond efficiently to queries and provide a positive experience. Reviewers also appreciate the easy ordering process, prompt deliveries, and hassle-free returns, with refunds processed quickly. However, some customers also noted inconsistencies with sizing, finding that 'one size fits all' items could be either too large or too small, not matching the advertised range. A few other people also felt that the quality of some garments was disappointing, with issues like unraveling seams or thin material, and experienced slow or problematic return processes.

What people talk about most

Product

Users describe ambiguous interactions with product, with many customers expressing satisfaction with the... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers expressing disappointment regarding poor... See more

Return policy

Consumers find return policies to be ambiguous, with many reporting issues such as unexpected costs to return... See more

Customer service

People report ambiguous experiences with customer service, with many expressing satisfaction. Customers... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many expressing significant dissatisfaction... See more

Reviews shaping this summary

Just received three items, on time, nicely packed and good quality but my they are all so large!! I know it’s one size fits all company from 8-22 but as a UK size 14/16 I expected to have some “f... See more

I am giving 4 stars because the shirt I bought was a very skimpy ‘one size fits all.’ I returned it. However the customer service and refund were fast and efficient. A pleasant change these days.

Lots of great things to say about Kit and Kaboodal. I’ve been shopping with them for many years now. I love the collections, they have great promos, an online fashion parade and comments by real Cus... See more

I discovered Kit & Kaboodle last Summer & I have added so much of their gorgeous clothes to my wardrobe since then! Fabulous website with easy ordering & prompt deliveries with a choice of courie... See more

Company details

Women's Clothing Store

Written by the company

Kit and Kaboodal is the home of Made in Italy clothing. As a family owned business our mission is to offer stylish, affordable and versatile women's clothing, designed to flatter all ages, shapes and sizes. Easy-to-wear outfits that can move you seamlessly and effortlessly through the seasons.

Contact info

Ousegill Business Park, Unit 3-10, Carr Side Road, Great Ouseburn,, YO26 9AE, York, United Kingdom
01423 325725
info@kitandkaboodal.co.uk
kitandkaboodal.com

4.1

Great

26K reviews

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4.1

All reviews

(25,964)

Great service received by return boots were prefect

4 September 2024

Reply from kitandkaboodal.com

Sep 17, 2024

Thank you for your great review Kevin xXx

Sep 11, 2024

Material not as expected.

Design and red choice 👍Problem was the stretchy, heavy material that didn’t meet my expectations . I presumed it would be similar to a sweatshirt/t/shirt material .
Will be returning .

4 September 2024

Reply from kitandkaboodal.com

Sep 17, 2024

Hi Elaine, we are sorry you were disappointed with your top, but we will be pleased to refund you if you would like to return it to us in accordance with our returns policy. xXx

Sep 11, 2024

I placed an order and requested next…

I placed an order and requested next day delivery. An item I chose wasn’t in stock so the telephoned to let me know and offered alternatives. I didn’t want an alternative so the money was returned same day. Overnight delivery was priced good too. Excellent service

4 September 2024

Reply from kitandkaboodal.com

Sep 17, 2024

Thank you for your great review Lisa xXx

Sep 11, 2024

Excellent quality clothing.

3 September 2024

Reply from kitandkaboodal.com

Sep 17, 2024

Thank you for your great review Mich xXx

Sep 11, 2024

Really good quality top. Delighted with it.

3 September 2024

Reply from kitandkaboodal.com

Sep 17, 2024

Thank you for your great review Lorraine xXx

Sep 10, 2024

Cardigan arrived all screwed up and…

Cardigan arrived all screwed up and looked like an old rag. So disappointed

3 September 2024

Reply from kitandkaboodal.com

Sep 17, 2024

Hi Andrea, we always roll our items in tissue paper rather than screwing them up but this Waterfall cardigan does have a built-in crinkle effect as part of the design. If this isn't for you we will of course be happy to refund you in you would like to return it to us in accordance with our returns policy xXx

Sep 10, 2024

GreatReceived this denim jacket and

Received this denim jacket and was very pleased with it.As I am only 5ft tall it is knee length on me, so it doubles as a coat/jacket on me. It is nice material ideal for spring,summer and autumn.i received it within 2days.A per usual service was excellent,would recommend to anyone.

3 September 2024

Reply from kitandkaboodal.com

Sep 17, 2024

Thank you for your great review Christine xXx

Sep 10, 2024

Great service.

The goods arrived before the expected date, were of the usual good quality and a big hit.

3 September 2024

Reply from kitandkaboodal.com

Sep 17, 2024

Thank you for your great review Deborah xXx

Sep 10, 2024

Excellent service.

Excellent service. Gorgeous top. I love the animal print.

3 September 2024

Reply from kitandkaboodal.com

Sep 17, 2024

Thank you for your great review Jean xXx

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