Awesome customer service, really helpful shop staff and excellent prices on my doorstep! Where I would have had to travel to Cardiff/Merthyr to find what I needed a quick trip to Blackwood is much mor... See more
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Review summary
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Ordered some nomination charms as I had the bracelet for my birthday. Asked if they would show me how to change the links, they very kindly not only showed me but did each one, took out some links to... See more
I ordered a Jellycat. There was an issue with the order however once I notified the store they were quick to find it and rectified it straight away. They sent the order the same day special delivery a... See more
This is literally the best company I have EVER used. Such a huge variety of items at competitive prices and their customer service is second to none. They are worth so much more than a 5 star review.... See more
Company details
Written by the company
Established in 2003 we are a family run female led business that started out by selling furniture in Tredegar, South Wales. In 2005 we moved to Blackwood, Caerphilly where we opened a two story retail store in the former Bier Keller, expanding our range of products to Furniture to homeware. 2007 was the start of an extremely tough year for us and many other businesses across the UK as the credit crunch hit, forcing us to change how the business operated. No one was buying furniture anymore so we moved into selling gifts, Jewellery, Cards. Womens Fashion accessories, Soft Toys & homeware. 2012 saw some more changes with the introduction of Number 5 The Tea Room. Which offers afternoon tea, cakes, coffees, and snacks. 2012 was also the first year we went online with Kismetblackwood.co.uk where we now stock nearly 3000 products from major brands including: Jellycat, Nomination Italy, UNOde 50, Katie Loxton, Joma London, Powder Designs and many more.
Contact info
5 The Pier, Hall Street, NP12 1NT, Blackwood, United Kingdom
- 01495229000
- sales@kismetblackwood.co.uk
- kismetblackwood.co.uk
4.9
Excellent
177 reviews
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Replied to 100% of negative reviews
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Great service
Great service sadly one of the items I ordered was out of stock but I received an email to explain and a refund was issued promptly. The item received was super cute for my friends new baby.
9 December 2021
Highly recommended
Arrived swiftly and very well packaged.
Very nice items , would highly recommend
3 December 2021
great shop with excellent service
Very quick delivery and very well packaged The sleigh is fantastic very pleased with my purchase would definitely recommend Kismet
1 December 2021
Excellent afternoon tea
Excellent afternoon tea , the staff the atmosphere is so welcoming , the afternoon tea was to die for , and the staff can’t do enough for you , it defnitely deserves a 5 star .. will be returning and a lovely little shop downstairs .
30 November 2021
First online order - won’t be the last!
This is the first time I’ve ordered online with kismet. I’ve visited the shop lots and wanted to order some Xmas gifts secretly. Order arrived really quickly and was well packed - a great experience! Thank you 😊
29 November 2021
Fast and efficient service and all in…
Fast and efficient service and all in perfect condition
20 November 2021
Delivered as promised beautifully…
Delivered as promised beautifully packaged, loved by the recipient 😊
18 November 2021
I love this shop
Well packed and very prompt. Will definitely other from this shop again.
16 November 2021
Staff are lovely and the products they…
Staff are lovely and the products they sell are lovely and very unusual.
4 November 2021
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