It’s a scam. They do not respect European legislation. It’s a Hong Kong based Chinese company. When you ask to return an article they try to make you pay an excessive shipping fee, as stated this is c... See more
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See what reviewers are saying
I recently discovered this brand and I am absolutely blown away. Finally, something truly fresh, original, and different from the usual, flat streetwear. I got the urban-samurai outfit (size 2XL) and... See more
Company replied
I initially ordered just one pair of pants because I wanted to test the quality before making a larger purchase. As soon as they arrived, I was genuinely impressed by the quality, fit, and overall d... See more
Company replied
Ordering and delivery went smooth. My package arrived in excellent condition. Ordered 2 shirts and a pants. The shirts fit great, with good quality. Pants was wider then expected, when using the onl... See more
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Company details
Written by the company
Inspired by urban trends and Japanese aesthetics, we create unique garments that combine style and comfort for an active lifestyle.
Contact info
Toulouse, France
- info@kirakuco.com
- kirakuco.com
3.4
Average
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very comfortable trousers
Very comfortable trousers, i appriciate particularly the Jitsu model for its style!
The order arrived quote a bit late but in any case the products worth of it!
8 June 2026
Unprompted review
Reply from Kirakuco
Hello, thank you for your feedback! We are thrilled to hear that you find our trousers very comfortable and that you particularly appreciate the unique style of the Jitsu model. We appreciate your patience regarding the delivery delay, and knowing that the products were well worth the wait means a lot to our team!
Genèse
Never bought but i will right soon
I've never bought but i'm attracted by the trousers. They seem good and of quality. I will get probably one soon.
8 June 2026
Unprompted review
Reply from Kirakuco
Hello SirJo, thank you for your interest in our collections! We are glad that our trouser designs caught your attention. Whenever you are ready to make your first purchase, please remember to consult our size guide on the product page to find the perfect fit. Our team will be happy to welcome you!
Genèse
Amazing and incredible brand
Amazing and incredible brand. Great products! Super recommended.
7 June 2026
Unprompted review
Reply from Kirakuco
Hello Matt, thank you so much for the high praise! Knowing you consider Kirakuco an amazing and incredible brand motivates our entire team to keep delivering great products. Thanks for your super recommendation!
Genèse
Too bad they only have black ones
I received the item (Fuku pants) and found them to be exactly what I expected. The materials are good quality, in my opinion, soft, and ideal for transitional seasons. I wore them all winter until May in Italy. They're very comfortable.
I would buy more if they were available in colors other than black.
31 March 2026
Unprompted review
Reply from Kirakuco
Hello Sandro, thank you for your feedback! We are glad to hear that your Fuku pants became your go-to option from winter all the way until May in Italy. We take note of your request regarding color variety; expansion beyond black for this specific model is definitely something we will share with our design team!
Genèse
Correct exchange
I would very much like to revise my view on Kirakuco's customer friendliness and after-sales follow-up. After some initial hesitation, they contacted me, informed me quickly, and came up with a great proposal. I could exchange one pair of trousers for a different size for free, and the other for 50% off. Additionally, I was allowed to keep the two ill-fitting pairs to make others happy. One of the arguments was that it is more expensive and more environmentally friendly to return the trousers first rather than immediately sending a pair that fit. So, excellent. I continue to find it interesting how they earn their money and what the purchase value of the trousers is. Work together and much is possible; thank you.
29 May 2026
Unprompted review
Reply from Kirakuco
Hello Jens, thank you for sharing your updated experience with our after-sales follow-up. We deeply appreciate your understanding of our eco-friendly and practical approach: avoiding international return flights for garments while letting our customers keep them to make someone else happy is a core part of our sustainable solutions. Thank you for working together with us to achieve an excellent outcome!
Genèse
Reply from Kirakuco
Buongiorno Andrea, grazie mille! Corto, diretto e dritto al punto. Sapere che trovi i nostri pantaloni incredibili 🔝 ci dà una grandissima carica per continuare così!
Genèse
I love it really really
1 June 2026
Unprompted review
Reply from Kirakuco
Hello Petru, thank you so much! Reading that you love our brand "really really" brings a huge smile to our entire team. Enjoy your purchase to the fullest!
Genèse
great products
great products, fashionable, best price, good quality, best price performance ratio, trustable company
1 June 2026
Unprompted review
Reply from Kirakuco
Hello Hakan, thank you so much for this comprehensive feedback! We are thrilled that you appreciate our quality, fashion design, and best price-performance ratio. Knowing you see us as a trustable company is our greatest reward.
Genèse
good
conform to what i thought. though the shipping process was too long. the 2 pants are confortable
13 May 2026
Unprompted review
Reply from Kirakuco
Hello Medjal,
Thank you for your feedback. We are glad to hear that the pants are comfortable and met your expectations. We regret that the shipping process felt too long for you; international transit and customs checks can sometimes extend delivery times, but we are constantly working to optimize our logistics.
Genèse
I like the design and the tissues
I like the design and the tissues. Their products fit elegant and give me a feeling of freedom.
30 May 2026
Unprompted review
Reply from Kirakuco
Hello Ale, thank you for your beautiful words! We design our garments specifically to combine elegant fits with that unique "feeling of freedom" and comfort. We are thrilled that you appreciate both our designs and fabrics!
Genèse
Way better than expected
I ordered two pair of pants (Jitsu and Kyoto). For European standards delivery took a long time. Both pair were 2XL (I'm a 100 kg, 1.87 meter man) and the size was right. The quality of the pants was way better than I expected. I'm happy with both pants and probably order again.
Only remark is that the first customer discount is already expired before the package arrived. So if you want to find out if the pant s actually fits before ordering again it's not gonna work.
28 May 2026
Unprompted review
Reply from Kirakuco
Hello kingmace,
Thank you for this amazing and constructive review! We are thrilled to hear that the quality of your Jitsu and Kyoto pants exceeded your expectations and that the 2XL fit your measurements perfectly.
Your remark about the first customer discount is spot on and incredibly helpful. Our automated coupons should definitely account for international shipping timeframes, and we are already looking into this to improve the experience. We want you to have that discount for your next order! Please contact our support team via email, mention this review, and we will gladly generate a brand new code for you so you can enjoy your next purchase.
Genèse
great customer service
Products are nice and customer service is great. they helped me when the package got send retour due to circumstances on my end. they send it again without cost.
28 May 2026
Unprompted review
Reply from Kirakuco
Hello Jacco,
Thank you so much for sharing your experience! Delivery hiccups happen, but our priority is always to ensure our customers receive their orders without extra stress. We are glad our support team could help you solve this smoothly. Enjoy your products!
Genèse
Reply from Kirakuco
Hello Marc,
Thank you so much for your review and for your recommendation! We are thrilled to hear that you are satisfied with our product.
Genèse
A super comfy gift from my family
My family gave me a pair of pants for Christmas, and I found them super comfortable. They’re perfect for lounging around the house but also for wearing when I’m out.
Kirakuco has a wide variety of high-quality products. This definitely won’t be the only thing I buy from them.
1 December 2025
Unprompted review
Reply from Kirakuco
Hello Mattia,
Thank you so much for sharing such a wonderful story! We are thrilled to hear that your family's Christmas gift was a total success and that you are enjoying the comfort and versatility of our pants, whether you are lounging or out and about. We look forward to welcoming you back for your next purchase!
Genèse
Loveling style
I've purchased several items and love the style. Tracking the package is a bit difficult, and figuring out the measurements isn't easy, but the product is beautiful!
15 May 2026
Unprompted review
Reply from Kirakuco
Hello Augusto, thank you for your feedback! We are glad you love our style. We take note of your comments regarding the tracking system and sizing to help us improve. For future orders, please feel free to message our support team beforehand; we will gladly assist you in finding the perfect measurements.
Genèse
Very good the T-shirts are very well
Very good the T-shirts are very well
I have take a pant and he is comfortable
23 May 2026
Unprompted review
Reply from Kirakuco
Hello Yannick, thank you for your review! We are glad to hear that you find the T-shirts very well made and that the pants provide the high level of comfort we aim for. Enjoy your purchase!
Genèse
Pants and t-shirt in line with what I…
Pants and t-shirt in line with what I expected, both in terms of material, aesthetics and fit. I absolutely recommend the brand
22 May 2026
Unprompted review
Reply from Kirakuco
Grazie mille Simone! È un piacere sapere che sia l'estetica che la vestibilità dei pantaloni e delle t-shirt siano esattamente come te le aspettavi. La tua raccomandazione è il miglior premio per il nostro lavoro. A presto!
Beautiful clothing
Beautiful clothing, quality seems a cut above, and confort is amazing ! Yes delivery is a bit long but hey, worth the wait.
21 May 2026
Unprompted review
Reply from Kirakuco
Hello Romain, thank you so much for this feedback! We are thrilled to hear that you found the clothing beautiful, the quality a cut above, and the comfort amazing. We truly appreciate your understanding regarding the shipping timeframe; knowing that it was well worth the wait means everything to our team!
Genèse
Quality amazing
Quality of the products and customer support is absolutely excellent! Would buy again.
20 May 2026
Unprompted review
Reply from Kirakuco
Hello Nino,
Thank you so much for your review! We are thrilled to hear that you found both our product quality and customer support absolutely excellent. Knowing that you would buy from us again motivates our team to keep maintaining these high standards.
Genèse
fast delivery and the product delivered…
fast delivery and the product delivered is exactly what I've ordered
7 May 2026
Unprompted review
Reply from Kirakuco
Hello Osman, thank you for your feedback! We are glad to hear that your order arrived quickly and that the product is exactly what you expected. Providing reliable international delivery and accurate descriptions is a top priority for us.
Genèse
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