kin. Furniture & Design Store logo
Visit website

kin. Furniture & Design Store Reviews 2

•
TrustScore 4 out of 5

3.8

Furniture Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Furniture Store
  2. Decoration and Interior Design Store

Written by the company

kin. Furniture & Design Store - We bring together a range of products from the leading Scandinavian design brands such as HAY, Muuto, &Tradition, Carl Hansen & Son. As a small independent store in Birmingham, we curate and have a passion for everything we sell. We listen to what our customers need, and are proud to deliver a personal, friendly service with every purchase.

Contact info

3.8

Great

TrustScore 4 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great choice, fantastic service and support

Ordered a set of Normann Copenhagen concrete figures and they were despatched and arrived super fast.

I noticed that one of the figures had a tiny blemish (if it hadn't been for a Christmas gift I'd have been totally fine with it, as they're made out of concrete you can't expect then to be pristine).

I mentioned this in an email to Kin and they immediately offered a return and replacement.

Lewis was amazing and sent the replacement before the return had even arrived back to ensure I had it in time for the big day, which definitely saved Christmas!

Will definitely be buying from them again.

8 December 2025
Unprompted review
kin. Furniture & Design Store logo

Reply from kin. Furniture & Design Store

Hi Neil,

Thank you so much for taking the time to leave such a thoughtful review. I’m really pleased we could get everything sorted quickly and that the replacement arrived in time for Christmas.

If you ever need anything else, just let us know. We’re always happy to help.

Thanks again,
Lewis

Rated 5 out of 5 stars

Great Customer Service

Delivery was very quick and my parcel came well packaged. I was very pleased with my purchase. There was a good selection of products to choose from.

18 November 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look